Best Enterprise Benefits Administration Software

How Many Benefits Administration Software Products Does G2 Track?

Total Products under this Category: 308

Category Stats (Nov 2026)

  • Average Rating: 4.33/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Sequoia One (+3.76%) - Among all products in this category, Sequoia One recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Benefits Administration Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 108,900+ Authentic Reviews
  • 308+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Benefits Administration Software

G2 Grid® for Benefits Administration Software plotting products by satisfaction and market presence

Highlighted products: Workday HCM, ADP Workforce Now, Rippling, Forma, Workday Benefits, SAP SuccessFactors HCM, BambooHR, and WEX Benefits.

Underlying data: [Grid® JSON](https://www.g2.com/categories/benefits-administration/grids.json?focus%5B%5D=workday-hcm&focus%5B%5D=adp-workforce-now&focus%5B%5D=rippling&focus%5B%5D=formabenefits&focus%5B%5D=workday-benefits&focus%5B%5D=sap-sap-successfactors-hcm&focus%5B%5D=bamboohr&focus%5B%5D=wex-benefits&segment=enterprise)

Workday HCM

Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform that intelligently adapts to your organization's evolving needs. This user-friendly, global system leverages AI to deliver personalized experiences and predictive insights, ensuring you're always on the latest version, whether on a browser or mobile device. As part of the unified Workday suite, which includes Financial Management, Payroll, and Recruiting, its AI capabilities help you make smarter, data-driven decisions for the future of your workforce.

Average Rating: 4.2/5.0

Total Reviews: 2,229

How Do G2 Users Rate Workday HCM?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Benefits Record Management: 8.6/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.5/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Workday HCM?

  • Seller: Workday
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Pleasanton, CA
  • LinkedIn® Page: www.linkedin.com
    25,204 employees on LinkedIn®
  • Ownership: NYSE: WDAY

Who Uses This Product?

  • Who Uses This: Account Executive, Recruiter
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 71% Large, 22% Medium

What Do G2 Reviewers Say About Workday HCM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Workday HCM, enhancing collaboration and customization for better workflows.
  • Users appreciate the intuitive UI and real-time reporting of Workday HCM, which streamline HR processes effectively.
  • Users value the customizable business process configurations of Workday HCM, enhancing efficiency and user experience greatly.
  • Users value the comprehensive features of Workday HCM, enabling tailored processes and centralized management for enhanced efficiency.
  • Users appreciate the intuitive UI and real-time reporting in Workday HCM, streamlining HR processes effectively.
Cons
  • Users find the poor interface design of Workday HCM complicates navigation, leading to frustration and inefficiency.
  • Users find Workday HCM not user-friendly, citing complexity, rigidity, and frustrating limitations in AI features and reporting.
  • Users find the learning curve steep for Workday HCM, complicating onboarding and efficient usage of the platform.
  • Users find limited customization in Workday HCM frustrating, hindering the ability to tailor processes effectively.
  • Users struggle with navigation difficulty, often facing too many clicks and hard-to-find payroll reports.

What Are Recent G2 Reviews of Workday HCM?

What Are G2 Users Discussing About Workday HCM?

ADP Workforce Now

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy.

Average Rating: 4.2/5.0

Total Reviews: 4,415

How Do G2 Users Rate ADP Workforce Now?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 8.8/10)
  • Benefits Record Management: 8.6/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.4/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.4/10 (Category avg: 8.6/10)

Who Is the Company Behind ADP Workforce Now?

  • Seller: ADP
  • Company Website:
  • Year Founded: 1949
  • HQ Location: Roseland, New Jersey
  • LinkedIn® Page: www.linkedin.com
    103,056 employees on LinkedIn®
  • Ownership: NASDAQ:ADP

Who Uses This Product?

  • Who Uses This: Human Resources Manager, HR Manager
  • Top Industries: Hospital & Health Care, Non-Profit Organization Management
  • Company Size: 64% Medium, 20% Large

What Do G2 Reviewers Say About ADP Workforce Now?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive interface of ADP Workforce Now, noting its ease of use for all employee levels.
  • Users appreciate the user-friendly interface of ADP Workforce Now, enhancing their experience with seamless payroll and HR management.
  • Users value the user-friendly payroll management of ADP Workforce Now, simplifying tasks with efficiency and effective support.
  • Users appreciate the intuitive interface and robust features of ADP Workforce Now, simplifying HR and payroll processes.
  • Users appreciate the easy access provided by ADP Workforce Now, enhancing usability for employees and HR managers.
Cons
  • Users are frustrated with the poor customer support of ADP Workforce Now, experiencing long resolution times and inconsistent answers.
  • Users find the user interface clunky and outdated, making it challenging for newcomers to navigate effectively.
  • Users express concerns about missing features like custom reporting and user-friendly interfaces in ADP Workforce Now.
  • Users find the navigation difficulty of ADP Workforce Now challenging, particularly when locating reports and customizing settings.
  • Users find the limited customization options frustrating, as they struggle with navigation and manual processes in ADP Workforce Now.

What Are Recent G2 Reviews of ADP Workforce Now?

What Are G2 Users Discussing About ADP Workforce Now?

Rippling

Rippling is the AI workforce management platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today.

Average Rating: 4.7/5.0

Total Reviews: 13,191

How Do G2 Users Rate Rippling?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Benefits Record Management: 9.4/10 (Category avg: 8.7/10)
  • Enrollment Planning: 9.4/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Rippling?

  • Seller: Rippling
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    7,798 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 28% Small

What Do G2 Reviewers Say About Rippling?

AI-generated summary from verified user reviews

Pros
  • Users find the platform intuitive and easy to use, helping employees and administrators handle day-to-day tasks simply.
  • Users find the initial setup easy and straightforward, helping them get started quickly.
  • Users like the clean, well-organized interface and clear layout, which makes information easy to navigate without feeling overwhelming.
  • Users find navigation intuitive and straightforward, helping them locate features and get to the tasks they need quickly.
  • Users like having workplace tools consolidated in one platform, making it easier to manage work without juggling separate systems.
Cons
  • Users find navigation confusing and unintuitive, with features and settings sometimes buried or requiring extra clicks to locate.
  • Users find the interface unintuitive and confusing, with features sometimes feeling complicated or clunky to use.
  • Users say the platform takes time to learn, especially navigating its many features and advanced settings.
  • Users report slow or inconsistent support responses and difficulty reaching a live agent by phone or chat.
  • Users find setup and implementation time-consuming and challenging, with small errors sometimes causing bigger downstream problems.

What Are Recent G2 Reviews of Rippling?

What Are G2 Users Discussing About Rippling?

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How it works

Forma

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Average Rating: 4.8/5.0

Total Reviews: 872

How Do G2 Users Rate Forma?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Benefits Record Management: 9.5/10 (Category avg: 8.7/10)
  • Enrollment Planning: 9.1/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Forma?

  • Seller: Forma
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    216 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 71% Large, 21% Medium

What Do G2 Reviewers Say About Forma?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Forma, enjoying a smooth interface and quick reimbursements on one platform.
  • Users love the intuitive and fast claims process of Forma, making reimbursement requests simple and efficient.
  • Users value the ease of use and responsive support of Forma, enhancing their overall experience significantly.
  • Users appreciate the submission ease of Forma, enjoying quick reimbursements and a straightforward interface.
  • Users value the intuitive design of Forma, making login and claims processes seamless and efficient.
Cons
  • Users find the claim process confusing, particularly regarding cashing out earnings and understanding reimbursements.
  • Users express frustration with the insufficient information on reimbursement claims, leading to confusion and rejected items.
  • Users face reimbursement issues with Forma, experiencing delays and confusion over claims and restrictions on eligible expenses.
  • Users express frustration over the lack of information regarding coverage details and claims, leading to confusion.
  • Users experience poor customer support with Forma, facing inconsistent assistance and unresolved issues regarding claims and payouts.

What Are Recent G2 Reviews of Forma?

SAP SuccessFactors HCM

SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience. More than 10,000 organizations trust SAP SuccessFactors HCM to enhance every employee experience, workforce decision, and people process—turning each employee into a success story. With SAP SuccessFactors HCM, you can: - Empower your workforce with AI-driven tools for self-service, learning, performance, and development to help people work faster and smarter. - Identify and develop top talent with a unified source of people and skills data that supports both HR strategies and business goals. - Stay compliant and agile with built-in legal and regulatory updates tailored to local business requirements. - Accelerate time to value by leveraging proven HR best practices and the strength of a global partner ecosystem.

Average Rating: 4.1/5.0

Total Reviews: 1,502

How Do G2 Users Rate SAP SuccessFactors HCM?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Benefits Dashboards: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind SAP SuccessFactors HCM?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®
  • Ownership: NYSE:SAP

Who Uses This Product?

  • Who Uses This: Recruiter, Consultant
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Large, 34% Medium

What Do G2 Reviewers Say About SAP SuccessFactors HCM?

AI-generated summary from verified user reviews

Pros
  • Users find SAP SuccessFactors HCM to be intuitive and easy to use, streamlining talent management effortlessly.
  • Users appreciate the end-to-end lifecycle management and strong talent management tools of SAP SuccessFactors HCM, enhancing HR processes.
  • Users value the easy implementation and user-friendly tools in SAP SuccessFactors HCM, enhancing overall HR management efficiency.
  • Users appreciate the comprehensive features of SAP SuccessFactors HCM, enhancing HR consistency and visibility throughout the employee lifecycle.
  • Users value the intuitive integration of SAP SuccessFactors HCM, enhancing workforce planning and talent management efficiency.
Cons
  • Users find SAP SuccessFactors HCM not user-friendly, often struggling with its complex layout and difficult reporting tools.
  • Users find SuccessFactors not intuitive, struggling with its complexity and the need for advanced technical knowledge.
  • Users express concern over limited customization, highlighting the need for more personalization options and user-requested enhancements.
  • Users find the learning curve challenging, often necessitating costly expert help for simple updates and configurations.
  • Users feel that SAP SuccessFactors suffers from limited features, hindering improvement and customization options for various needs.

What Are Recent G2 Reviews of SAP SuccessFactors HCM?

What Are G2 Users Discussing About SAP SuccessFactors HCM?

Workday Benefits

Workday Benefits provides administrators with unparalleled flexibility and control, to easily design and update global benefits plans with effective-date changes. It acts as a single source for all data, seamlessly integrating with core HR to automate benefits rollout and instantly reflect employee status changes without manual re-entry. Workday offers robust compliance support for regulations like ACA, eliminating the need for complex integrations, manual calculations, or form generation. This significantly reduces administrative burden and ensures accuracy.

Average Rating: 4.2/5.0

Total Reviews: 184

How Do G2 Users Rate Workday Benefits?

  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 8.8/10)
  • Benefits Record Management: 9.0/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.8/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Workday Benefits?

  • Seller: Workday
  • Year Founded: 2005
  • HQ Location: Pleasanton, CA
  • LinkedIn® Page: www.linkedin.com
    25,204 employees on LinkedIn®
  • Ownership: NYSE: WDAY
  • Phone: (925) 951-9000

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 70% Large, 25% Medium

What Do G2 Reviewers Say About Workday Benefits?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Workday Benefits, finding it user-friendly and stress-free during enrollment.
  • Users appreciate the centralized access to information in Workday Benefits, streamlining HR and finance operations effectively.
  • Users appreciate the user-friendly experience of Workday Benefits, enjoying clear guidance and easy access to information.
  • Users appreciate the comprehensive features of Workday Benefits, enabling independent task management and easy account updates.
  • Users appreciate the convenient design of Workday Benefits, allowing effortless task management and quick updates.
Cons
  • Users face difficulty logging in remotely due to dual authentication, making the process more complicated and frustrating.
  • Users find the interface not intuitive, making it challenging to navigate and locate information efficiently.
  • Users find Workday Benefits to be not user-friendly, describing it as clunky and difficult to navigate for information.
  • Users find the poor search functionality frustrating, often leading to confusion and excessive clicking to locate information.
  • Users face PTO management issues and cumbersome login processes, making it challenging to request time off effectively.

What Are Recent G2 Reviews of Workday Benefits?

What Are G2 Users Discussing About Workday Benefits?

BambooHR

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by millions of users in over 190 countries, BambooHR centralizes your employee data, payroll, time tracking, performance, compensation, and benefits for seamless coordination and security. Whether you're managing payroll, running performance reviews, tracking employee time, or handling benefits, BambooHR ensures accurate data and a smooth user experience. Features like electronic signature collection streamline operations, saving time and reducing environmental impact. With BambooHR, you can automate key HR functions and workflows throughout the entire employee lifecycle, from onboarding to offboarding. When you need more than software, BambooHR Expert Services adds HR consultants who advise on strategy and help get those decisions built into your account. Managed Payroll goes further, with a dedicated specialist running your full payroll cycle while you keep final approval, for US-based employees. Notable clients like Fitbit, Fab, FreshBooks, Klout, and Squarespace rely on BambooHR to stay organized and efficient. Learn more at www.bamboohr.com.

Average Rating: 4.4/5.0

Total Reviews: 7,235

How Do G2 Users Rate BambooHR?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Benefits Record Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind BambooHR?

  • Seller: BambooHR
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Draper, UT
  • LinkedIn® Page: www.linkedin.com
    1,913 employees on LinkedIn®
  • Phone: 1-866-387-9595

Who Uses This Product?

  • Who Uses This: HR Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 65% Medium, 24% Small

What Do G2 Reviewers Say About BambooHR?

AI-generated summary from verified user reviews

Pros
  • Users find the interface easy to learn and use, helping employees and administrators handle day-to-day tasks with little effort.
  • Users like the clean, clear interface, which makes screens easy to read and navigate.
  • Users find the setup and implementation straightforward, with little effort needed to get started.
  • Users find the menus and pages intuitive and easy to navigate, helping them locate information and manage tasks.
  • Users appreciate easy access to employee and HR information, helping them quickly find the details they need.
Cons
  • Users find reporting limited in detail and customization, and reports difficult to understand, create, or export.
  • Users find customization limited, with too little flexibility to tailor fields, features, and views to their organization’s needs.
  • Users find navigation confusing and sometimes need extra time or steps to locate features, settings, and information.
  • Users find sign-in cumbersome, with repeated logins and verification, confusing access paths, and sessions that end too quickly.
  • Users find third-party integrations limited, sometimes difficult to configure, and not always smooth or reliable.

What Are Recent G2 Reviews of BambooHR?

What Are G2 Users Discussing About BambooHR?

WEX Benefits

WEX simplifies benefits with the goal of serving as an extension of your HR team – keeping your benefits manageable and stress-free. Remove confusion and insert transparency around benefits. WEX provides a comprehensive ecosystem of Benefits Administration solutions, ranging from consumer-driven health accounts, including HSAs, FSAs, HRAs, and Commuter benefits, to complex compliance services. Our technology empowers organizations with the flexibility to design highly customized benefit packages tailored to their unique business needs. By unifying Ben Admin, Consumer Spending Accounts, COBRA, and Dependent Eligibility audits into a single platform, WEX simplifies the administrative burden for employers while delivering an intuitive, frictionless experience for participants.

Average Rating: 3.8/5.0

Total Reviews: 112

How Do G2 Users Rate WEX Benefits?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Benefits Record Management: 9.1/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.1/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind WEX Benefits?

  • Seller: WEX
  • Company Website:
  • Year Founded: 1983
  • HQ Location: Portland, Maine
  • LinkedIn® Page: www.linkedin.com
    5,417 employees on LinkedIn®
  • Ownership: NYSE:WEX

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Computer Software
  • Company Size: 66% Medium, 21% Large

What Do G2 Reviewers Say About WEX Benefits?

AI-generated summary from verified user reviews

Pros
  • Users find WEX Benefits to be easy to use, with intuitive features for managing receipts and tracking spending.
  • Users enjoy the convenient reporting system of WEX Benefits, making enrollment updates quick and straightforward.
  • Users value the timely and helpful customer support from WEX Benefits, enhancing their overall experience with the product.
  • Users appreciate the ease of use of WEX Benefits, making managing employee benefits straightforward and efficient.
  • Users appreciate the ease of accessibility of WEX Benefits, finding it widely accepted throughout the United States.
Cons
  • Users report poor customer support, noting slow response times and difficulties in reaching service representatives for help.
  • Users face claim issues with delays and incomplete statuses, compounded by slow customer service responses during peak times.
  • Users find the customer service difficult to reach and understand, which complicates their experience with WEX Benefits.
  • Users find the high costs of late penalties for WEX Benefits overwhelming, urging for a grace period.
  • Users feel a lack of specific information tailored to their company in WEX Benefits product offerings.

What Are Recent G2 Reviews of WEX Benefits?

What Are G2 Users Discussing About WEX Benefits?

Remote

Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote delivers enterprise-grade compliance, intuitive design, and dedicated local expertise. With one platform for every contract, payslip, and regulation, Remote helps you grow without borders. Services we offer: HRIS, Payroll, Performance Management, Employer of Record, Contractor of Record, Contractor Management, Recruit, Job Listings and PEO services. You no longer need to rely on convoluted HR tech stacks, expensive in-house teams, or unreliable third parties; Remote’s centralized platform supports you at every stage of the employment lifecycle. Easily find and hire the ideal candidate anywhere in the world with Recruit’s data-driven insights, then onboard them in a matter of days. Create and provide a locally-tailored benefits package, including equity incentives. Pay them accurately and compliantly through Payroll’s cutting-edge, best-in-class infrastructure, and easily track, manage, and solve their day-to-day HR needs. And that’s not all. Need to relocate people? Set up your own entity abroad? Whatever your situation and size, Remote has you covered. Remote also makes it simple to onboard and pay contractors, with localized agreements, multi-currency payments, and protection against misclassification. And all the while, it does so safely and securely. Remote doesn’t cut corners or entertain risk; compliance always comes first, with no exceptions. This includes taking stringent, enterprise-standard security measures, and ensuring your data and IPs are protected at all times. Whatever your business goals and HR needs, Remote doesn’t just save you time and money — and it’s more than just a vendor. It’s a dedicated strategic partner, empowering you to build the workforce that drives your company’s growth — smartly, efficiently, and compliantly.

Average Rating: 4.5/5.0

Total Reviews: 4,908

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How Do G2 Users Rate Remote?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Benefits Record Management: 8.8/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.6/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Remote?

  • Seller: Remote
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    18,834 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 43% Small

What Do G2 Reviewers Say About Remote?

AI-generated summary from verified user reviews

Pros
  • Users find Remote's interface easy to use, appreciating the streamlined management and quick support from the team.
  • Users appreciate Remote's quick response to queries and reliable support, enhancing their HR management experience.
  • Users appreciate the quick and helpful customer support from Remote, enhancing their experience and resolving inquiries promptly.
  • Users value the intuitive user interface of Remote, finding it easy to navigate and access important features.
  • Users find the easy setup of Remote impressive, enabling swift onboarding and seamless international payroll management.
Cons
  • Users express frustration over poor customer support, citing slow response times and language barriers in communication.
  • Users express concern over the delays in payment processing, leading to extended waiting periods for necessary information.
  • Users find the missing language support and app issues frustrating, needing better assistance for employee benefits.
  • Users find the slow response times frustrating, wishing for quicker answers to their inquiries for better service.
  • Users face payment issues with long processing times and frustrating third-party portal reliance affecting their payroll experience.

What Are Recent G2 Reviews of Remote?

What Are G2 Users Discussing About Remote?

Gusto

Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together.

Average Rating: 4.6/5.0

Total Reviews: 13,883

How Do G2 Users Rate Gusto?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Benefits Record Management: 9.0/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.9/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Gusto?

  • Seller: Gusto
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    10,057 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Mental Health Care
  • Company Size: 77% Small, 15% Medium

What Do G2 Reviewers Say About Gusto?

AI-generated summary from verified user reviews

Pros
  • Users commend Gusto for its user-friendly interface, making navigation and management of payments a breeze.
  • Users appreciate Gusto's easy payroll tracking, simplifying payment management and enhancing personal budgeting for team members.
  • Users rave about Gusto's easy setup, making the transition to payroll management smooth and efficient from the start.
  • Users find Gusto to be incredibly easy and user-friendly, making payroll management straightforward and efficient.
  • Users value Gusto's easy payroll management, enhancing clarity on payments and facilitating personal budgeting effectively.
Cons
  • Users note that Gusto has missing features like accounting integration, requiring additional software for full functionality.
  • Users express frustration with poor customer support, including slow responses and complicated onboarding processes with Gusto.
  • Users experience payroll issues with Gusto, citing delays in assistance that result in employees not getting paid on time.
  • Users frequently face login issues, needing to refresh pages and enter credentials multiple times, causing frustration.
  • Users find the limited customization in Gusto frustrating, particularly with add-ons and scheduling features.

What Are Recent G2 Reviews of Gusto?

What Are G2 Users Discussing About Gusto?

Paycom

Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives.

Average Rating: 4.7/5.0

Total Reviews: 10,495

How Do G2 Users Rate Paycom?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.8/10)
  • Benefits Record Management: 8.9/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.8/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Paycom?

  • Seller: Paycom
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Oklahoma City, OK
  • LinkedIn® Page: www.linkedin.com
    5,537 employees on LinkedIn®
  • Ownership: NYSE: PAYC

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Hospital & Health Care, Manufacturing
  • Company Size: 40% Medium, 13% Small

What Do G2 Reviewers Say About Paycom?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Paycom, which saves them time and simplifies their payroll processes.
  • Users appreciate the helpful staff of Paycom, facilitating smooth implementations and enhancing overall efficiency.
  • Users appreciate the ease of navigation in Paycom, enhancing employee engagement and streamlining payroll processes.
  • Users praise the responsive customer support from Paycom, making implementation and integration seamless and stress-free.
  • Users value the ease of navigation in Paycom, enhancing overall experience and employee approval processes.
Cons
  • Users find the learning curve steep due to Paycom's complexity and lack of transparent support during implementation.
  • Users express frustration with poor customer support, often struggling to resolve issues with inexperienced representatives.
  • Users find Paycom's limited features frustrating, as many beneficial tools are either missing or poorly executed.
  • Users find Paycom not intuitive, often struggling with complexity and navigation issues when seeking necessary information.
  • Users find Paycom's interface not user-friendly, as navigation is confusing and support lacks effective solutions.

What Are Recent G2 Reviews of Paycom?

Paylocity

Paylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one connected system, covering payroll, benefits, talent management, time and labor, spend, and IT provisioning on a single employee record. Cut manual HR tasks, run payroll faster, and get new hires up and running sooner. Get full visibility across expenses, accounts payable, corporate cards, and procurement in one place. Automate account creation and manage IT provisioning without juggling separate systems. AI is built into everyday workflows across all three. Policies, approvals, and workflows stay in lockstep as people join, move, and grow. Paylocity accompanies its clients on the journey to build great workplaces and help every employee do their best work.

Average Rating: 4.4/5.0

Total Reviews: 6,286

How Do G2 Users Rate Paylocity?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Benefits Record Management: 8.5/10 (Category avg: 8.7/10)
  • Enrollment Planning: 7.9/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Paylocity?

  • Seller: Paylocity
  • Company Website:
  • Year Founded: 1997
  • HQ Location: Schaumburg, IL
  • LinkedIn® Page: www.linkedin.com
    7,164 employees on LinkedIn®
  • Ownership: NASDAQ: PCTY

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Computer Software, Hospital & Health Care
  • Company Size: 69% Medium, 20% Small

What Do G2 Reviewers Say About Paylocity?

AI-generated summary from verified user reviews

Pros
  • Users find the platform easy to learn and navigate, helping them handle daily tasks with little difficulty.
  • Users value responsive, helpful support that answers questions promptly and provides assistance when needed.
  • Users like having HR, payroll, employee records, and related tools in one place, making information and functions easier to access.
  • Users find payroll processing straightforward and efficient, helping them run payroll quickly and manage it with ease.
  • Users find setup and implementation easy and smooth, with helpful onboarding support guiding them through the process.
Cons
  • Users find navigation unintuitive, with layered menus and multiple paths making features and tasks harder to locate.
  • Users report inconsistent answers, limited product knowledge, and support that overlooks problem details or gives vague, unhelpful guidance.
  • Users report slow support replies, long phone hold times, and difficulty reaching the right department.
  • Users describe initial setup as difficult and confusing, with configuration mistakes and implementation follow-through issues.
  • Users find reporting confusing and difficult to create, navigate, and use.

What Are Recent G2 Reviews of Paylocity?

What Are G2 Users Discussing About Paylocity?

ADP TotalSource

ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business.

Average Rating: 4.3/5.0

Total Reviews: 579

How Do G2 Users Rate ADP TotalSource?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Benefits Record Management: 8.5/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.6/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind ADP TotalSource?

  • Seller: ADP
  • Company Website:
  • Year Founded: 1949
  • HQ Location: Roseland, New Jersey
  • LinkedIn® Page: www.linkedin.com
    103,056 employees on LinkedIn®
  • Ownership: NASDAQ:ADP

Who Uses This Product?

  • Who Uses This: President, Owner
  • Top Industries: Non-Profit Organization Management, Hospital & Health Care
  • Company Size: 64% Small, 30% Medium

What Do G2 Reviewers Say About ADP TotalSource?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the exceptional customer support from ADP TotalSource, enhancing HR efficiency and user experience consistently.
  • Users find ADP TotalSource to be exceptionally user-friendly, streamlining HR processes and enhancing employee engagement.
  • Users commend ADP TotalSource for its streamlined HR management, allowing teams to focus on employee engagement and growth.
  • Users value the seamless payroll management of ADP TotalSource, which greatly simplifies HR operations and saves resources.
  • Users find the responsive support of ADP TotalSource invaluable for managing HR and compliance effectively.
Cons
  • Users face poor customer support, struggling with unresponsive teams and a lack of knowledgeable assistance when needed.
  • Users find ADP TotalSource to be expensive, raising concerns about rising costs and value for money.
  • Users face issues with payroll support response times, often leading to frustrations and delays in resolving urgent matters.
  • Users express concerns about the high fees of ADP TotalSource, making it a potential cost-saving exit option.
  • Users find navigation difficult in ADP TotalSource, resulting in time-consuming payroll processing and challenges locating reports.

What Are Recent G2 Reviews of ADP TotalSource?

What Are G2 Users Discussing About ADP TotalSource?

TriNet PEO

TriNet has been a trusted leader in the Professional Employer Organization (PEO) industry for over 30 years, providing comprehensive HR solutions tailored specifically for small and midsize businesses. This longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction. TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities. Key areas of service include industry-specific HR expertise, access to premium employee benefits through national and regional carriers or ability to sponsor your own benefits, and advanced proprietary technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits administration, time tracking, performance management, learning and development, and workforce analytics. This comprehensive platform empowers clients with real-time insights and streamlined processes. TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs. TriNet also provides instructor-led trainings and expert consultations to help clients build HR processes in key areas, like performance management, hiring/onboarding, and compensation.

Average Rating: 4.2/5.0

Total Reviews: 2,229

How Do G2 Users Rate TriNet PEO?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Benefits Record Management: 10.0/10 (Category avg: 8.7/10)
  • Enrollment Planning: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind TriNet PEO?

  • Seller: TriNet
  • Company Website:
  • Year Founded: 1988
  • HQ Location: Dublin , CA
  • LinkedIn® Page: www.linkedin.com
    4,606 employees on LinkedIn®
  • Ownership: NYSE: TNET

Who Uses This Product?

  • Who Uses This: Controller, Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 49% Medium, 48% Small

What Do G2 Reviewers Say About TriNet PEO?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly platform of TriNet PEO, which simplifies tasks and enhances employee benefits management.
  • Users praise the excellent and responsive customer support from TriNet, ensuring timely assistance with any issues.
  • Users appreciate the user-friendly platform of TriNet PEO, simplifying complex tasks and enhancing overall efficiency.
  • Users value the responsive support from TriNet PEO, appreciating timely assistance for payroll and HR management.
  • Users appreciate the user-friendly platform of TriNet, which simplifies management of benefits and payroll seamlessly.
Cons
  • Users find poor customer support frustrating, with unhelpful representatives and slow response times complicating their experience.
  • Users find TriNet PEO not intuitive, facing challenges with integration and navigation in the system.
  • Users find the costs and fees of TriNet to be high, especially given its limited offerings and services.
  • Users struggle with navigation difficulty due to excessive information and integration issues, hindering effective app utilization.
  • Users experience a steep learning curve with TriNet, requiring extensive time to master its features and workflows.

What Are Recent G2 Reviews of TriNet PEO?

What Are G2 Users Discussing About TriNet PEO?

PlanSource

PlanSource is a benefits administration software platform built to simplify how people choose, use, and manage benefits. By combining modern technology, expert services, and purposeful innovation, PlanSource helps organizations simplify benefits administration while creating better experiences for employers and employees. Built on a modern, flexible infrastructure, PlanSource connects seamlessly across carriers, payroll providers, HR systems, and an extensive ecosystem of partners. Its benefits administration software automates complex administrative tasks, streamlines enrollment and ongoing benefits management, and provides the insight organizations need to manage costs, maintain compliance, and operate more efficiently. PlanSource takes an intentional approach to innovation, using AI where it creates meaningful value. Its AI-powered capabilities work behind the scenes to improve data accuracy, reduce friction, personalize experiences, and give employees the extra help they need during annual enrollment and throughout the year. This AI-forward, human-first approach creates smarter and more engaging benefits experiences while keeping people at the center of every interaction. At the heart of every PlanSource partnership is a team of experienced benefits professionals who provide strategic guidance, proactive service, and deep industry expertise. From implementation through ongoing administration, they help organizations navigate complexity, support employees, and adapt confidently to changing business needs. By combining flexible benefits administration software with expert partnership, PlanSource helps organizations improve outcomes while creating a better benefits experience for everyone involved. For organizations evaluating benefits administration software, PlanSource stands apart by making every stage of the experience easier—from implementation through ongoing administration. Whether implementing for the first time or switching benefits administration platforms, organizations benefit from a streamlined transition, hands-on expertise, and a platform that's simple to configure, manage, and optimize for annual enrollment year after year.

Average Rating: 4.0/5.0

Total Reviews: 142

How Do G2 Users Rate PlanSource?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.8/10)
  • Benefits Record Management: 8.8/10 (Category avg: 8.7/10)
  • Enrollment Planning: 8.6/10 (Category avg: 8.5/10)
  • Benefits Dashboards: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind PlanSource?

  • Seller: PlanSource
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Orlando, FL
  • LinkedIn® Page: www.linkedin.com
    542 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Benefits Specialist, Benefits Manager
  • Top Industries: Education Management, Construction
  • Company Size: 65% Medium, 28% Large

What Are Recent G2 Reviews of PlanSource?

What Are G2 Users Discussing About PlanSource?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated