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The Top 20 AIOps Tools

Check out this list of the top AIOps Tools products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Dynatrace

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Information Technology and Services

39%

Financial Services

21%

Computer Software

21%

Banking

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.4

9.2

Ease of Setup

Average: 9.0

8.8

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 9.0

8.8

Digitate

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

45%

Information Technology and Services

21%

Pharmaceuticals

18%

Automotive

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.3

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.4

9.0

Ease of Setup

Average: 9.0

8.2

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 9.0

8.0

New Relic

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

45%

Internet

24%

Computer Software

24%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.4

8.8

Ease of Setup

Average: 9.0

8.8

Quality of Support

Average: 9.3

8.7

Ease of Admin

Average: 9.0

8.8

PagerDuty

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

40%

Information Technology and Services

39%

Internet

10%

Financial Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.0

8.7

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.0

8.9

Site24x7

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

35%

Computer Software

30%

Computer & Network Security

25%

E-Learning

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.0

9.5

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 9.0

9.3

CloudFabrix

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

50%

Information Technology and Services

40%

Computer & Network Security

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.2

10.0

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.0

9.7

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 9.0

9.9

Datadog

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Computer Software

33%

Financial Services

11%

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.0

8.7

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 9.0

8.8

ZIF

Overall Satisfaction Score

Top Industries of Reviewers:

Banking

54%

Hospital & Health Care

23%

Financial Services

15%

Consumer Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.2

9.9

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.0

9.9

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 9.0

9.6

OpsRamp

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Computer & Network Security

22%

Computer Software

11%

Construction

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.0

9.7

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 9.0

9.7

#10

BigPanda

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Computer Software

17%

Marketing and Advertising

14%

Hospitality

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.0

9.3

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.0

9.4

#11

FusionReactor APM

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Computer Software

33%

Education Management

11%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.9

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.0

9.9

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 9.0

8.7

#12

IBM Instana

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Computer Software

18%

Retail

16%

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.0

9.0

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 9.0

9.6

#13

SolarWinds Observability

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Computer Software

40%

Education Management

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.0

9.4

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 9.0

9.2

#14

AIMS

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

33%

Retail

33%

Computer Software

22%

Computer & Network Security

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.4

9.9

Ease of Setup

Average: 9.0

9.2

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 9.0

9.1

#15

Moogsoft

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

74%

Computer Networking

11%

Telecommunications

11%

Construction

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.2

8.4

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.0

9.1

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 9.0

9.6

#16

Aisera

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

35%

Computer & Network Security

24%

Telecommunications

22%

Computer Software

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.0

8.3

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 9.0

8.3

#17

Splunk Enterprise

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Internet

21%

Computer Software

20%

Financial Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.0

8.3

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 9.0

8.3

#18

meshIQ

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Retail

17%

Banking

17%

Hospitality

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.0

8.9

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 9.0

8.8

#19

AppDynamics

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

54%

Computer Software

25%

Financial Services

12%

Banking

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.4

8.8

Ease of Setup

Average: 9.0

8.2

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 9.0

8.6

#20

Splunk APM

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

44%

Financial Services

22%

Information Technology and Services

22%

Entertainment

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.0

8.6

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.0

9.3