Best AIOps Tools for Medium-Sized Businesses

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall AIOps Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business AIOps Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business AIOps Platforms category.

In addition to qualifying for inclusion in the AIOps Tools category, to qualify for inclusion in the Medium-Sized Business AIOps Tools category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

Show More
Show Less

Featured AIOps Tools At A Glance

Best for Small Businesses:
Atera
Atera
Best for Enterprise:
ServiceNow IT Operations Management
ServiceNow IT Operations Management
Highest User Satisfaction:
Atera
Atera
Best Free Software:
Dynatrace
Dynatrace
Show LessShow More
Best for Enterprise:
ServiceNow IT Operations Management
ServiceNow IT Operations Management
Highest User Satisfaction:
Atera
Atera
Best Free Software:
Dynatrace
Dynatrace

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Mid-Market
  • Rating
  • Language
  • Pricing
  • Solution Breadth
1 filter applied
Clear All
  • Mid-Market
  • Rating
  • Language
  • Pricing
  • Solution Breadth
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Solution Breadth
Sort by
Clear All
18 Listings in AIOps Platforms Available
  • Sort By:
    G2 Score
IBM Instana
(462)4.4 out of 5
Optimized for quick response
5th Easiest To Use in AIOps Platforms software
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Instana discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and upd

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    132
    Monitoring
    116
    Real-time Monitoring
    107
    Monitoring Capabilities
    99
    Easy Setup
    69
    Cons
    Expensive
    48
    Learning Curve
    40
    User Interface Issues
    40
    Pricing Issues
    39
    Difficult Learning
    36
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Instana features and usability ratings that predict user satisfaction
    9.0
    Systems Monitoring
    Average: 8.9
    8.7
    Artificial Intelligence
    Average: 8.5
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,744 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Instana discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and upd

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Mid-Market
  • 37% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
132
Monitoring
116
Real-time Monitoring
107
Monitoring Capabilities
99
Easy Setup
69
Cons
Expensive
48
Learning Curve
40
User Interface Issues
40
Pricing Issues
39
Difficult Learning
36
View All Pros and Cons
IBM Instana features and usability ratings that predict user satisfaction
9.0
Systems Monitoring
Average: 8.9
8.7
Artificial Intelligence
Average: 8.5
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.7
Reporting
Average: 8.8
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,744 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Atera
(1,068)4.6 out of 5
Optimized for quick response
1st Easiest To Use in AIOps Platforms software
View top Consulting Services for Atera
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is an all-in-one IT platform that combines automation and AI to manage tasks such as patching, ticketing, remote access, and inventory management.
    • Users like Atera's user-friendly interface, its ability to solve problems before they arise, the customizable dashboard, the licensing structure that counts by tech and not by endpoint, and the impressive product stack.
    • Users mentioned that the mobile app experience needs improvement, the reporting seems to be behind a pay wall, the ticket history can be frustrating, and the initial setup for some scripts isn’t very easy to complete.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    595
    Features
    392
    Automation
    348
    Efficiency
    285
    Remote Access
    267
    Cons
    Missing Features
    269
    Limited Features
    199
    Feature Issues
    138
    Improvement Needed
    137
    Needs Improvement
    117
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    8.0
    Systems Monitoring
    Average: 8.9
    8.8
    Artificial Intelligence
    Average: 8.5
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    5.3
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,681 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    394 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is an all-in-one IT platform that combines automation and AI to manage tasks such as patching, ticketing, remote access, and inventory management.
  • Users like Atera's user-friendly interface, its ability to solve problems before they arise, the customizable dashboard, the licensing structure that counts by tech and not by endpoint, and the impressive product stack.
  • Users mentioned that the mobile app experience needs improvement, the reporting seems to be behind a pay wall, the ticket history can be frustrating, and the initial setup for some scripts isn’t very easy to complete.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
595
Features
392
Automation
348
Efficiency
285
Remote Access
267
Cons
Missing Features
269
Limited Features
199
Feature Issues
138
Improvement Needed
137
Needs Improvement
117
View All Pros and Cons
Atera features and usability ratings that predict user satisfaction
8.0
Systems Monitoring
Average: 8.9
8.8
Artificial Intelligence
Average: 8.5
9.2
Has the product been a good partner in doing business?
Average: 9.1
5.3
Reporting
Average: 8.8
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,681 Twitter followers
LinkedIn® Page
www.linkedin.com
394 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
ServiceNow IT Operations Management
(175)4.4 out of 5
9th Easiest To Use in AIOps Platforms software
View top Consulting Services for ServiceNow IT Operations Management
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced auto

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 63% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ServiceNow IT Operations Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Visibility
    44
    Monitoring
    39
    Automation
    31
    Flexibility
    20
    Cons
    Learning Difficulty
    29
    Complexity
    27
    Setup Complexity
    25
    Expensive
    24
    Steep Learning Curve
    24
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ServiceNow IT Operations Management features and usability ratings that predict user satisfaction
    8.7
    Systems Monitoring
    Average: 8.9
    8.2
    Artificial Intelligence
    Average: 8.5
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ServiceNow
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    53,697 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31,344 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced auto

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 63% Enterprise
  • 23% Mid-Market
ServiceNow IT Operations Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Visibility
44
Monitoring
39
Automation
31
Flexibility
20
Cons
Learning Difficulty
29
Complexity
27
Setup Complexity
25
Expensive
24
Steep Learning Curve
24
View All Pros and Cons
ServiceNow IT Operations Management features and usability ratings that predict user satisfaction
8.7
Systems Monitoring
Average: 8.9
8.2
Artificial Intelligence
Average: 8.5
8.7
Has the product been a good partner in doing business?
Average: 9.1
9.2
Reporting
Average: 8.8
Seller Details
Seller
ServiceNow
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
53,697 Twitter followers
LinkedIn® Page
www.linkedin.com
31,344 employees on LinkedIn®
Dynatrace
(1,360)4.5 out of 5
10th Easiest To Use in AIOps Platforms software
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    Debugging
    53
    Insights
    47
    Features
    44
    Monitoring
    44
    Cons
    Learning Curve
    43
    Missing Features
    39
    Complexity
    29
    UX Improvement
    26
    Learning Difficulty
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dynatrace features and usability ratings that predict user satisfaction
    8.8
    Systems Monitoring
    Average: 8.9
    8.6
    Artificial Intelligence
    Average: 8.5
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,645 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,800 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
Debugging
53
Insights
47
Features
44
Monitoring
44
Cons
Learning Curve
43
Missing Features
39
Complexity
29
UX Improvement
26
Learning Difficulty
25
View All Pros and Cons
Dynatrace features and usability ratings that predict user satisfaction
8.8
Systems Monitoring
Average: 8.9
8.6
Artificial Intelligence
Average: 8.5
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.2
Reporting
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,645 Twitter followers
LinkedIn® Page
www.linkedin.com
5,800 employees on LinkedIn®
Ownership
NYSE: DT
IBM Turbonomic
(309)4.4 out of 5
Optimized for quick response
14th Easiest To Use in AIOps Platforms software
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Turbonomic is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continu

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Enterprise
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IBM Turbonomic is a tool that automates resource allocation to maintain performance while reducing cloud costs.
    • Users like IBM Turbonomic's ability to automatically optimize resources based on application demand, reducing over-provisioning and cloud costs, especially in Kubernetes and hybrid environments.
    • Reviewers experienced a steep learning curve and initial configuration complexity with IBM Turbonomic, which can delay the time-to-value for clients and make the interface overwhelming for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Turbonomic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cost Optimization
    41
    Ease of Use
    39
    Automation
    38
    Performance
    31
    Real-time Monitoring
    29
    Cons
    Complexity
    32
    Learning Curve
    30
    Complex Configuration
    26
    Difficult Learning
    25
    Difficult Setup
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Turbonomic features and usability ratings that predict user satisfaction
    8.8
    Systems Monitoring
    Average: 8.9
    8.5
    Artificial Intelligence
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,744 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Turbonomic is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continu

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Enterprise
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IBM Turbonomic is a tool that automates resource allocation to maintain performance while reducing cloud costs.
  • Users like IBM Turbonomic's ability to automatically optimize resources based on application demand, reducing over-provisioning and cloud costs, especially in Kubernetes and hybrid environments.
  • Reviewers experienced a steep learning curve and initial configuration complexity with IBM Turbonomic, which can delay the time-to-value for clients and make the interface overwhelming for beginners.
IBM Turbonomic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cost Optimization
41
Ease of Use
39
Automation
38
Performance
31
Real-time Monitoring
29
Cons
Complexity
32
Learning Curve
30
Complex Configuration
26
Difficult Learning
25
Difficult Setup
25
View All Pros and Cons
IBM Turbonomic features and usability ratings that predict user satisfaction
8.8
Systems Monitoring
Average: 8.9
8.5
Artificial Intelligence
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.5
Reporting
Average: 8.8
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,744 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
SysAid
(736)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in AIOps Platforms software
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operationa

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 60% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SysAid Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    32
    Ease of Use
    32
    Automation
    27
    Features
    26
    Ticket Management
    24
    Cons
    Missing Features
    12
    Steep Learning Curve
    11
    Clunky Interface
    9
    Poor Customer Support
    9
    Complex Setup
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SysAid features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SysAid
    Company Website
    Year Founded
    2002
    HQ Location
    Toronto, Canada
    Twitter
    @sysaid
    9,628 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    249 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operationa

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 60% Mid-Market
  • 29% Enterprise
SysAid Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
32
Ease of Use
32
Automation
27
Features
26
Ticket Management
24
Cons
Missing Features
12
Steep Learning Curve
11
Clunky Interface
9
Poor Customer Support
9
Complex Setup
8
View All Pros and Cons
SysAid features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
9.1
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
Seller Details
Seller
SysAid
Company Website
Year Founded
2002
HQ Location
Toronto, Canada
Twitter
@sysaid
9,628 Twitter followers
LinkedIn® Page
www.linkedin.com
249 employees on LinkedIn®
New Relic
(585)4.4 out of 5
Optimized for quick response
11th Easiest To Use in AIOps Platforms software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • New Relic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Real-time Monitoring
    95
    Monitoring
    75
    Insights
    69
    Analytics
    62
    Cons
    Expensive
    63
    Pricing Issues
    53
    Complexity
    50
    Learning Curve
    50
    Complex Setup
    38
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • New Relic features and usability ratings that predict user satisfaction
    9.8
    Systems Monitoring
    Average: 8.9
    9.8
    Artificial Intelligence
    Average: 8.5
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    New Relic
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @newrelic
    65,916 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,029 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 30% Enterprise
New Relic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Real-time Monitoring
95
Monitoring
75
Insights
69
Analytics
62
Cons
Expensive
63
Pricing Issues
53
Complexity
50
Learning Curve
50
Complex Setup
38
View All Pros and Cons
New Relic features and usability ratings that predict user satisfaction
9.8
Systems Monitoring
Average: 8.9
9.8
Artificial Intelligence
Average: 8.5
8.5
Has the product been a good partner in doing business?
Average: 9.1
9.4
Reporting
Average: 8.8
Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
65,916 Twitter followers
LinkedIn® Page
www.linkedin.com
3,029 employees on LinkedIn®
Datadog
(694)4.4 out of 5
Optimized for quick response
15th Easiest To Use in AIOps Platforms software
View top Consulting Services for Datadog
Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    145
    Monitoring
    144
    Real-time Monitoring
    122
    Features
    93
    Analytics
    88
    Cons
    Expensive
    92
    Learning Curve
    73
    Pricing Issues
    71
    Cost
    65
    Learning Difficulty
    56
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datadog features and usability ratings that predict user satisfaction
    9.4
    Systems Monitoring
    Average: 8.9
    9.1
    Artificial Intelligence
    Average: 8.5
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,886 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,625 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 33% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
145
Monitoring
144
Real-time Monitoring
122
Features
93
Analytics
88
Cons
Expensive
92
Learning Curve
73
Pricing Issues
71
Cost
65
Learning Difficulty
56
View All Pros and Cons
Datadog features and usability ratings that predict user satisfaction
9.4
Systems Monitoring
Average: 8.9
9.1
Artificial Intelligence
Average: 8.5
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.9
Reporting
Average: 8.8
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,886 Twitter followers
LinkedIn® Page
www.linkedin.com
10,625 employees on LinkedIn®
Elastic Observability
(87)4.2 out of 5
4th Easiest To Use in AIOps Platforms software
View top Consulting Services for Elastic Observability
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Enterprise
    • 49% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Elastic Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Alerting System
    6
    Log Management
    6
    Monitoring
    6
    Features
    5
    Cons
    Learning Curve
    5
    Difficult Learning
    4
    Log Management
    4
    Learning Difficulty
    3
    Log Management Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Elastic Observability features and usability ratings that predict user satisfaction
    8.8
    Systems Monitoring
    Average: 8.9
    7.2
    Artificial Intelligence
    Average: 8.5
    7.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Elastic
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @elastic
    64,417 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,808 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Enterprise
  • 49% Mid-Market
Elastic Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Alerting System
6
Log Management
6
Monitoring
6
Features
5
Cons
Learning Curve
5
Difficult Learning
4
Log Management
4
Learning Difficulty
3
Log Management Issues
3
View All Pros and Cons
Elastic Observability features and usability ratings that predict user satisfaction
8.8
Systems Monitoring
Average: 8.9
7.2
Artificial Intelligence
Average: 8.5
7.7
Has the product been a good partner in doing business?
Average: 9.1
7.8
Reporting
Average: 8.8
Seller Details
Seller
Elastic
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@elastic
64,417 Twitter followers
LinkedIn® Page
www.linkedin.com
4,808 employees on LinkedIn®
Site24x7
(418)4.6 out of 5
12th Easiest To Use in AIOps Platforms software
Entry Level Price:$9/month 11 monitors
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

    Users
    • CEO
    • CTO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Site24x7 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Monitoring
    73
    Real-time Monitoring
    61
    Monitoring Features
    52
    Monitoring Services
    49
    Cons
    Complexity
    25
    Alert Issues
    23
    Learning Curve
    21
    Expensive
    20
    Not User-Friendly
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Site24x7 features and usability ratings that predict user satisfaction
    9.8
    Systems Monitoring
    Average: 8.9
    8.1
    Artificial Intelligence
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

Users
  • CEO
  • CTO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 43% Small-Business
Site24x7 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Monitoring
73
Real-time Monitoring
61
Monitoring Features
52
Monitoring Services
49
Cons
Complexity
25
Alert Issues
23
Learning Curve
21
Expensive
20
Not User-Friendly
18
View All Pros and Cons
Site24x7 features and usability ratings that predict user satisfaction
9.8
Systems Monitoring
Average: 8.9
8.1
Artificial Intelligence
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 9.1
9.4
Reporting
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,068 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
PagerDuty
(916)4.5 out of 5
13th Easiest To Use in AIOps Platforms software
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PagerDuty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alert Notifications
    21
    Alerting System
    19
    Alert Management
    17
    Ease of Use
    15
    Easy Integrations
    15
    Cons
    Alert Issues
    12
    Expensive
    8
    Complexity
    7
    Inefficient Alert System
    7
    Complex UI
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PagerDuty features and usability ratings that predict user satisfaction
    9.7
    Systems Monitoring
    Average: 8.9
    9.7
    Artificial Intelligence
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PagerDuty
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @pagerduty
    24,647 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,288 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 38% Enterprise
PagerDuty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alert Notifications
21
Alerting System
19
Alert Management
17
Ease of Use
15
Easy Integrations
15
Cons
Alert Issues
12
Expensive
8
Complexity
7
Inefficient Alert System
7
Complex UI
6
View All Pros and Cons
PagerDuty features and usability ratings that predict user satisfaction
9.7
Systems Monitoring
Average: 8.9
9.7
Artificial Intelligence
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 9.1
9.6
Reporting
Average: 8.8
Seller Details
Seller
PagerDuty
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@pagerduty
24,647 Twitter followers
LinkedIn® Page
www.linkedin.com
1,288 employees on LinkedIn®
meshIQ
(95)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    meshIQ is the enterprise evolution platform purpose-built to transform how organizations manage and optimize their middleware—the digital nervous system of the enterprise. It provides unified visibili

    Users
    • Software Engineer
    Industries
    • Banking
    • Information Technology and Services
    Market Segment
    • 45% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • meshIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Real-time Monitoring
    20
    User Interface
    17
    Monitoring
    15
    Useful
    11
    Cons
    Difficult Learning
    14
    Learning Curve
    14
    Complexity
    11
    Difficult Configuration
    10
    Learning Difficulty
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • meshIQ features and usability ratings that predict user satisfaction
    9.4
    Systems Monitoring
    Average: 8.9
    9.4
    Artificial Intelligence
    Average: 8.5
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    meshIQ
    Company Website
    Year Founded
    1994
    HQ Location
    Plainview, NY
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

meshIQ is the enterprise evolution platform purpose-built to transform how organizations manage and optimize their middleware—the digital nervous system of the enterprise. It provides unified visibili

Users
  • Software Engineer
Industries
  • Banking
  • Information Technology and Services
Market Segment
  • 45% Enterprise
  • 37% Mid-Market
meshIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Real-time Monitoring
20
User Interface
17
Monitoring
15
Useful
11
Cons
Difficult Learning
14
Learning Curve
14
Complexity
11
Difficult Configuration
10
Learning Difficulty
10
View All Pros and Cons
meshIQ features and usability ratings that predict user satisfaction
9.4
Systems Monitoring
Average: 8.9
9.4
Artificial Intelligence
Average: 8.5
8.7
Has the product been a good partner in doing business?
Average: 9.1
9.5
Reporting
Average: 8.8
Seller Details
Seller
meshIQ
Company Website
Year Founded
1994
HQ Location
Plainview, NY
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Splunk Enterprise
(425)4.3 out of 5
View top Consulting Services for Splunk Enterprise
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Enterprise
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Splunk Enterprise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Log Management
    8
    Dashboards
    6
    Data Analysis
    6
    User Interface
    5
    Cons
    Expensive
    8
    Learning Curve
    8
    High Resource Consumption
    4
    Licensing Issues
    4
    Pricing Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splunk Enterprise features and usability ratings that predict user satisfaction
    7.9
    Systems Monitoring
    Average: 8.9
    7.0
    Artificial Intelligence
    Average: 8.5
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,498 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Enterprise
  • 27% Mid-Market
Splunk Enterprise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Log Management
8
Dashboards
6
Data Analysis
6
User Interface
5
Cons
Expensive
8
Learning Curve
8
High Resource Consumption
4
Licensing Issues
4
Pricing Issues
4
View All Pros and Cons
Splunk Enterprise features and usability ratings that predict user satisfaction
7.9
Systems Monitoring
Average: 8.9
7.0
Artificial Intelligence
Average: 8.5
8.7
Has the product been a good partner in doing business?
Average: 9.1
7.9
Reporting
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,498 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Splunk AppDynamics
(375)4.3 out of 5
Entry Level Price:Start a free trial
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Splunk AppDynamics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Cloud Services
    1
    Ease of Use
    1
    Easy Integrations
    1
    Integrations
    1
    Cons
    Billing Issues
    1
    Expensive
    1
    Inefficient Alert System
    1
    Poor Customer Support
    1
    Pricing Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splunk AppDynamics features and usability ratings that predict user satisfaction
    9.2
    Systems Monitoring
    Average: 8.9
    8.3
    Artificial Intelligence
    Average: 8.5
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,498 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Enterprise
  • 35% Mid-Market
Splunk AppDynamics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Cloud Services
1
Ease of Use
1
Easy Integrations
1
Integrations
1
Cons
Billing Issues
1
Expensive
1
Inefficient Alert System
1
Poor Customer Support
1
Pricing Issues
1
View All Pros and Cons
Splunk AppDynamics features and usability ratings that predict user satisfaction
9.2
Systems Monitoring
Average: 8.9
8.3
Artificial Intelligence
Average: 8.5
8.5
Has the product been a good partner in doing business?
Average: 9.1
9.4
Reporting
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,498 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Digitate
(129)4.4 out of 5
Optimized for quick response
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launched in 2015, Digitate is a leading provider of SaaS-based autonomous enterprise software, bringing agility, assurance, and resiliency to IT and business operations. Digitate’s flagship offerin

    Users
    • Manager
    Industries
    • Retail
    • Pharmaceuticals
    Market Segment
    • 81% Enterprise
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Digitate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    20
    Automation
    20
    Customer Support
    11
    Issue Resolution
    8
    Productivity Improvement
    8
    Cons
    Time-Consuming
    6
    Difficult Learning
    5
    Setup Complexity
    4
    Limited Features
    3
    Resource Constraints
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Digitate features and usability ratings that predict user satisfaction
    8.5
    Systems Monitoring
    Average: 8.9
    7.7
    Artificial Intelligence
    Average: 8.5
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Reporting
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Digitate
    Company Website
    Year Founded
    2015
    HQ Location
    Santa Clara, US
    Twitter
    @igniobydigitate
    3,778 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Launched in 2015, Digitate is a leading provider of SaaS-based autonomous enterprise software, bringing agility, assurance, and resiliency to IT and business operations. Digitate’s flagship offerin

Users
  • Manager
Industries
  • Retail
  • Pharmaceuticals
Market Segment
  • 81% Enterprise
  • 10% Mid-Market
Digitate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
20
Automation
20
Customer Support
11
Issue Resolution
8
Productivity Improvement
8
Cons
Time-Consuming
6
Difficult Learning
5
Setup Complexity
4
Limited Features
3
Resource Constraints
3
View All Pros and Cons
Digitate features and usability ratings that predict user satisfaction
8.5
Systems Monitoring
Average: 8.9
7.7
Artificial Intelligence
Average: 8.5
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.1
Reporting
Average: 8.8
Seller Details
Seller
Digitate
Company Website
Year Founded
2015
HQ Location
Santa Clara, US
Twitter
@igniobydigitate
3,778 Twitter followers
LinkedIn® Page
www.linkedin.com
341 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Solution Breadth
Sort by
Clear All
  • Mid-Market
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Solution Breadth
Sort by
Clear All
18 Listings in AIOps Platforms Available
  • Sort By:
    G2 Score

Recommended For You

KloudGin Field Service and Asset Management
GreaseBook
Intrinsix OM
OpenWorks
CAESAR