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KloudGin Field Service and Asset Management Reviews & Product Details

KloudGin Field Service and Asset Management Overview

What is KloudGin Field Service and Asset Management?

KloudGin’s fully integrated Field Service and Asset Management solution enables modern utilities, municipalities, and infrastructure companies to connect and empower their mobile teams. Real-time collaboration, AI-powered insights and decision support, and a best-in-class user experience help improve organizational performance, safety, efficiency, and customer satisfaction.

KloudGin Field Service and Asset Management Details
Languages Supported
German, English, French, Dutch, Portuguese, Spanish
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Product Description

KloudGin combines asset management, work management and mobile field enablement seamlessly from a single cloud solution. Companies can manage all EAM supportive processes such as inventory management, procurement and labor resources including internal and external subcontractor crews. KloudGin gives transparency into your company’s assets (linear & vertical) and resources, ensuring your ability to make timely, data-driven decisions. Predictive Asset Maintenance (PdM) KloudGin supports asset management from the most simplistic to the most sophisticated strategies. Maintenance strategies can be defined by asset and include: -- Run-to-failure -- Preventive maintenance based on usage and/or time -- Predictive maintenance based on the condition of the asset using either single point or continuous sampling. -- Customized strategy based on artificial intelligence and machine learning (AI/ML) KloudGin comes with out of the box integration with PTC ThingWorx, AWS IoT and an open standard based KloudGin IoT connector to rapidly connect to your equipment.

How do you position yourself against your competitors?

By constantly innovating, we bring new features to our customers and listen to their requests for product enhancements. Our support team is world-class, and you never have to worry about your support requests or product feature requests going to the ether-world or being "lost". There's always a live person that values your input and feedback! We are proud of being a product leader as well a leader in support. Our customers love us, and we hope you will consider us for your innovative, cloud-based field service and asset management software.


Seller Details
Seller
KloudGin
Year Founded
2014
HQ Location
Sunnyvale, CA
Twitter
@kloudgin
775 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®
Description

KloudGin is a trusted provider of the only combined, one-cloud, industry-focused mobile field service, work, and asset management solution that connects customers, employees, and assets using AI-powered access to information, on any device.

The KloudGin applications are built for the workers who use it most. KloudGin eliminates traditional information and process silos to enable clients to unify siloed systems, resources, and processes so they can transform the customer experience and improve worker productivity to effectively meet the challenges of today — and the demands of tomorrow.

KloudGin digitizes the complete service contract-to-bill process for field service, work, and asset management with real-time integration. Automation of manual processes eliminates re-keying of core information, reducing errors and rework. Automated scheduling and dispatch ensure that the right workers, parts, and equipment get to service calls with intelligent scheduling decisions and optimal work routes. KloudGin’s certified integration with bi-directional synchronization means customer, financial and operational data is entered once and the entire enterprise is updated in real-time resulting in reduced days sales outstanding (DSO), decreased time to invoice, and reductions in invoice reworkings, resulting in guaranteed capture and recognition of all revenue.


Vikram T.
VT
Overview Provided by:
Co-founder & CEO at KloudGin

Recent KloudGin Field Service and Asset Management Reviews

Atul S.
AS
Atul S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Configuration SME"
It's interface is very user friendly and easy to use
Upadhyayula A.
UA
Upadhyayula A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Most Intutive and greatly Customizable Platform for FSM & EAM"
Scheduling Engine is one of the best features because it automatically schedules the work of the crew for a given amount of time considering task p...
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One stop solution for FSM & EAM"
KloudGin has a product that combines both FSM and EAM functionalities, creating an integrated solution for managing field service operations and en...
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KloudGin Field Service and Asset Management Media

KloudGin Field Service and Asset Management Demo - An Overview of Work Orders on Tablet
Field technician view of work order completion, safety instructions, photos and notes captured on site, and more.
KloudGin Field Service and Asset Management Demo - A 3D GIS Map View of A Facility
KloudGin integrates with ESRI ArcGIS mapping technology, to simplify workflows and increase process efficiency across broad geographic areas.
KloudGin Field Service and Asset Management Demo - Asset IQ
AssetIQ (AIQ), an AI-powered assistant, empowers today’s mobile field workforce with access to vital data and information when and where they need it, which enables them to collaborate more effectively across their organization.
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46 KloudGin Field Service and Asset Management Reviews

4.5 out of 5
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KloudGin Field Service and Asset Management Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KloudGin Field Service and Asset ManagementQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Atul S.
AS
Senior Technical Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

It's interface is very user friendly and easy to use Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

master data entry is not automated and we need to enter it manually during kloudgin configuration Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

Field service and asset management is very user friendly in kloudGin that help our utility users to maintain asset and provide services to their customers. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

All the information about orders directions contact numbers an asset mapping is that your fingertips! Fairly easy to use and complete task work on a phone, tablet or PC

Kloudgin is a fast growing company and desires to make the needed changes to make an effective tool so they can grow its market. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

They sadly, it seems there is no communication or input from those using the application in the field.

Sadly, Kloudgon will often dump monthly "updates" WITHOUT informing its customers or even beta testing it to see it's obvious mistakes. It's a great new company, but you're the guinea pig.

Training, videos, or documentation seems to be severely lacking... actually totally nonexistent

Kloudgin builds the product, but you will have to be the in-house expert in order to use it and train your staff. It's a great tool, but if something goes wrong, you'll need to tell Kloudgin, bc they won't ask.

If Kloudgin disagrees, feel free to ask for posts, links or even online training... I'm not seeing it. Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

Putting all asset information and work orders on the cloud Review collected by and hosted on G2.com.

Response from Tanya Stricker of KloudGin Field Service and Asset Management

I'm sorry to hear that it appears you weren't given access to our partner portal that includes access to all our training videos, release notes, configuration and admin guides, and documentation. The registration link is below. Please feel free to reach out to us if you need help accessing it. We also have a user group for exchanging information and best practices: community.kloudgin.com. Lastly, we provide our customers with notice and test before releasing updates. We strive to provide a personal approach and support team for our customers.

See how KloudGin Field Service and Asset Management improved
Upadhyayula A.
UA
Assistant Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

Scheduling Engine is one of the best features because it automatically schedules the work of the crew for a given amount of time considering task priorities. FSM & EAM Modules are completely covered under the same product.KloudGin is compatible with the majority of integrations(C2M, NetSuite, SAP, EBS Time Keeping, Oracle, GIS Integrations, Verizon). Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

The mobile app can still be refined from a UI perspective. Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

Inventory Management, Timesheet management, Appointment scheduling process, & Asset preventive maintenance. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

*The best features of KloudGin Field Service Management and Asset Management solutions are the ease of usage of their web and mobile application platforms. Even the workers working on the fields are able to use the mobile application very easily to manage and complete their day to day work activities.

*The abilities of customisations that this product provides based on Business User needs that too in a very short span of time is commendable.

* The commitment of the firm to provide a good user experience to all their stakeholders. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Overall they have a very good product out there , minor improvements in few workflows thats it . Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

KloudGin has solved all our software needs , From having a robust mobile application for our field workers, their automated scheduling or work orders , live tracking and many other cutting edge features have made our company operations much faster and smoother Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

KloudGin is a very good product and it can be used in many verticals. The beauty of this framework is it doesn't need any installation or configuration. Just you need internet a computer and mobile device. It has almost all the ERP modules integrated in one system. The FSM and EAM modules are just WOW!! which I recommend to all the industries to ease your daily workload and struggling with all the paperwork.the scheduling engine what Kloudgin has developed so far is the best thing I have ever seen in the market so far. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Yeah unlike all the other SaaS products Kloudgin needs some improvement in GUI in mobile and Web applications. Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

1. No paperwork

2. Scheduling almost reduces 70% of the workload of dispatchers.

3. Communication between dispatch unit and the field workers.

4. Timely notifications Review collected by and hosted on G2.com.

Response from Tanya Stricker of KloudGin Field Service and Asset Management

Thank you for taking the time to review KloudGin. We take pride in providing a modern, easy, and intuitive user experience. We continuously improve the user interaction and are committed to keep doing so. Please send your thoughts and suggestions in areas of improvement that you see and we will be more than happy to take it up with our product team. At KloudGin, customer satisfaction and delight are our top priority.

We appreciate inputs and insights from customers like you.

Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

KloudGin has a product that combines both FSM and EAM functionalities, creating an integrated solution for managing field service operations and enterprise asset management.

It has scheduling and dispatching which tracks crew work in the field, manages work orders, and ensures effective communication between the field workforce and the central office. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

I have not found any downsides to this Product Yet. In comparison to other FSM and EAM, it has more features. Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

Centralized Dispatching, Scheduling Engine, Route Optimization, and Mobile Field Application are among the many valuable features KlougGin provides. Review collected by and hosted on G2.com.

KB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

In my opinion, the most helpful feature of KloudGin Field Service and Asset Management is how the different manage Assets and how easy it is to keep track of all the assets in KloudGin with utmost utilization of all the field assets. One more thing that is very helpful is their Native Mobile Application which is very useful for the field workers. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

In my ever experience with KloudGin Field Service and Asset Management, I have not found any downsides to this Asset Management System. In comparison to other FS and AM, it has more features. Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

Centralized Dispatching, Route Optimization and Mobile Field Application are among the many valuable features KlougGin provides. And by using these features, organizations can utilize the resources to the fullest. Review collected by and hosted on G2.com.

Mr. Dwight L.
ML
Owner, Chief Woodartisan, Fashioner of Furnitureistic Wood Art
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about KloudGin Field Service and Asset Management?

Near real-time reporting of changes to our field asset records.

Fairly simple to use. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Cannot print the working lists, other than screenshots, for other purposes like training, or manual annotation in case of equipment, or power failure Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

Tracking data changes for asset regulation & compliance.

The reporting process the Kloudgin team developed helped us overcome a vast hurdle, using in-person surveys to collect varying topics allowing further action by other sections in our organization.

It has helped to coordinate, automate, organize, and dispatch specifically written task-based activity instructions and field work orders to service personnel, with the ability to edit, and augment on the fly. Review collected by and hosted on G2.com.

Response from Tanya Stricker of KloudGin Field Service and Asset Management

Thank you for taking the time to review KloudGin. All KloudGin screens support downloading data to excel and then printing it. This includes work lists, notes, and others. Please send an email to your support lead or Support@kloudgin.com and we can show you the process. If there is a specific screen where you need printing, we can enable it for you if it is not already enabled.

Verified User in Utilities
UU
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

Automatic workorder assignment & live crew tracking features made our job easier.

KloudGin helped us to maintain the whole flow in one window from workorder creation to feedback on completion.

Thanks for everything Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

Nothing much to specify. We have got every customization that we wanted as per our needs within a day or so.

Hope this bond will continue and fulfill our next gen requirements. Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

Priority based workorder assignment, realtime crew availability check and workorder assignment features made this product unique. Review collected by and hosted on G2.com.

JK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KloudGin Field Service and Asset Management?

The best thing about Kloudgin Field Service and Asset Management is that it helps manage multiple modules of field service, like contracts, inventory, assets, and billing. Review collected by and hosted on G2.com.

What do you dislike about KloudGin Field Service and Asset Management?

There is nothing I dislike about Kloudgin Field Service and Asset Management. Review collected by and hosted on G2.com.

What problems is KloudGin Field Service and Asset Management solving and how is that benefiting you?

Kloudgin Field Service and Asset Management deal with multiple modules of field service like contracts, inventory, assets, and billing. They are easy to handle using Kloudgin. Review collected by and hosted on G2.com.