Best AI Sales Assistant Software for for Small Business

JJ
Researched and written by Julie Jung

Products classified in the overall AI Sales Assistant category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business AI Sales Assistant to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business AI Sales Assistant category.

In addition to qualifying for inclusion in the AI Sales Assistant Software category, to qualify for inclusion in the Small Business AI Sales Assistant Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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93 Listings in Small Business AI Sales Assistant Available

(8,586)4.7 out of 5
Optimized for quick response
View top Consulting Services for Apollo.io
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a platform designed for B2B sales and prospecting, offering features such as an extensive contact database, email automation, CRM integrations, and the ability to filter contacts for targeted campaigns.
    • Users frequently mention the ease of finding and contacting leads, the helpfulness of the automation features, and the value of the platform even on the free tier.
    • Reviewers mentioned issues with data accuracy, outdated contact details, a cluttered user interface, and a steep learning curve for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,334
    Lead Generation
    1,809
    Helpful
    1,794
    Features
    1,651
    Contact Information
    1,466
    Cons
    Missing Features
    762
    Inaccurate Data
    557
    Contact Management
    524
    Outdated Contacts
    480
    Learning Curve
    470
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apollo.io features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Peformance Tracking
    Average: 8.5
    8.3
    Integrations / APIs
    Average: 8.6
    8.0
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a platform designed for B2B sales and prospecting, offering features such as an extensive contact database, email automation, CRM integrations, and the ability to filter contacts for targeted campaigns.
  • Users frequently mention the ease of finding and contacting leads, the helpfulness of the automation features, and the value of the platform even on the free tier.
  • Reviewers mentioned issues with data accuracy, outdated contact details, a cluttered user interface, and a steep learning curve for new users.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,334
Lead Generation
1,809
Helpful
1,794
Features
1,651
Contact Information
1,466
Cons
Missing Features
762
Inaccurate Data
557
Contact Management
524
Outdated Contacts
480
Learning Curve
470
Apollo.io features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.4
Peformance Tracking
Average: 8.5
8.3
Integrations / APIs
Average: 8.6
8.0
Coaching
Average: 8.4
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1,574 employees on LinkedIn®
(12,292)4.4 out of 5
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View top Consulting Services for HubSpot Sales Hub
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20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a platform that provides insights for companies to drive decisions, allows tracking of sales data, and offers features for sales lead management and deal tracking.
    • Reviewers like the platform's ease of use, its ability to integrate with other platforms, the automation it provides, and its robust reporting and lead tracking features.
    • Reviewers experienced issues with the platform's high pricing, limitations in customization, complexity for beginners, and some features being locked behind higher-tier pricing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,019
    Features
    644
    Helpful
    470
    Intuitive
    465
    Integrations
    464
    Cons
    Missing Features
    393
    Limited Features
    325
    Learning Curve
    295
    Expensive
    203
    Limited Customization
    203
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.4
    8.8
    Peformance Tracking
    Average: 8.5
    8.6
    Integrations / APIs
    Average: 8.6
    8.3
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    801,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a platform that provides insights for companies to drive decisions, allows tracking of sales data, and offers features for sales lead management and deal tracking.
  • Reviewers like the platform's ease of use, its ability to integrate with other platforms, the automation it provides, and its robust reporting and lead tracking features.
  • Reviewers experienced issues with the platform's high pricing, limitations in customization, complexity for beginners, and some features being locked behind higher-tier pricing.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,019
Features
644
Helpful
470
Intuitive
465
Integrations
464
Cons
Missing Features
393
Limited Features
325
Learning Curve
295
Expensive
203
Limited Customization
203
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.4
8.8
Peformance Tracking
Average: 8.5
8.6
Integrations / APIs
Average: 8.6
8.3
Coaching
Average: 8.4
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
801,661 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®

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(3,663)4.8 out of 5
4th Easiest To Use in AI Sales Assistant software
View top Consulting Services for Instantly
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 96% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instantly AI is a tool designed to automate and optimize email outreach, featuring lead verification, domain warm-up, and integration with various CRMs and marketing tools.
    • Reviewers like the platform's user-friendly interface, time-saving automation, improved email deliverability, and responsive customer support.
    • Users reported concerns about the platform's pricing, particularly for small businesses, and some found the learning curve for advanced features challenging.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Instantly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,300
    Customer Support
    1,707
    Helpful
    1,620
    Features
    1,214
    Simple
    1,014
    Cons
    Expensive
    484
    Missing Features
    482
    Email Management
    300
    Lead Management
    286
    Lead Quality
    260
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Instantly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Peformance Tracking
    Average: 8.5
    9.0
    Integrations / APIs
    Average: 8.6
    8.8
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Instantly
    Company Website
    Year Founded
    2001
    HQ Location
    Sheridan, US
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 96% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instantly AI is a tool designed to automate and optimize email outreach, featuring lead verification, domain warm-up, and integration with various CRMs and marketing tools.
  • Reviewers like the platform's user-friendly interface, time-saving automation, improved email deliverability, and responsive customer support.
  • Users reported concerns about the platform's pricing, particularly for small businesses, and some found the learning curve for advanced features challenging.
Instantly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,300
Customer Support
1,707
Helpful
1,620
Features
1,214
Simple
1,014
Cons
Expensive
484
Missing Features
482
Email Management
300
Lead Management
286
Lead Quality
260
Instantly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.2
Peformance Tracking
Average: 8.5
9.0
Integrations / APIs
Average: 8.6
8.8
Coaching
Average: 8.4
Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
(5,057)5.0 out of 5
Optimized for quick response
2nd Easiest To Use in AI Sales Assistant software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fathom is a tool that records and summarizes video meetings, allowing users to focus on the discussion rather than note-taking.
    • Reviewers appreciate Fathom's ability to accurately capture meeting details, provide concise summaries, and assign tasks to participants, enhancing productivity and meeting efficiency.
    • Users experienced issues with Fathom's recording feature, occasional inaccuracies in transcription, and concerns about privacy when sharing meeting recaps.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fathom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,631
    AI Summary
    2,317
    Helpful
    2,110
    Accuracy
    2,008
    Summaries
    1,689
    Cons
    Recording Issues
    752
    Meeting Management
    603
    Missing Features
    431
    Call Issues
    376
    AI Inaccuracy
    362
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fathom features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Peformance Tracking
    Average: 8.5
    8.9
    Integrations / APIs
    Average: 8.6
    8.4
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fathom
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @FathomDotVideo
    2,990 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fathom is a tool that records and summarizes video meetings, allowing users to focus on the discussion rather than note-taking.
  • Reviewers appreciate Fathom's ability to accurately capture meeting details, provide concise summaries, and assign tasks to participants, enhancing productivity and meeting efficiency.
  • Users experienced issues with Fathom's recording feature, occasional inaccuracies in transcription, and concerns about privacy when sharing meeting recaps.
Fathom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,631
AI Summary
2,317
Helpful
2,110
Accuracy
2,008
Summaries
1,689
Cons
Recording Issues
752
Meeting Management
603
Missing Features
431
Call Issues
376
AI Inaccuracy
362
Fathom features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
8.3
Peformance Tracking
Average: 8.5
8.9
Integrations / APIs
Average: 8.6
8.4
Coaching
Average: 8.4
Seller Details
Seller
Fathom
Company Website
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@FathomDotVideo
2,990 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
(23,274)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Sales Cloud
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25% off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management tool that integrates with various sales applications, provides real-time updates, and allows for lead management, opportunity tracking, and contact management.
    • Reviewers appreciate the ease of use, the ability to integrate with other work applications, the real-time updates, and the comprehensive features that aid in lead management, opportunity tracking, and contact management.
    • Users experienced difficulties in learning how to use the tool properly, issues with account updates, frequent need to sign in, slow customer support, and occasional system update delays.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,511
    Features
    3,895
    Lead Management
    2,335
    Customizability
    2,156
    Customization
    2,108
    Cons
    Learning Curve
    2,176
    Missing Features
    1,428
    Expensive
    1,397
    Limitations
    1,362
    Limited Features
    1,297
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.8
    Peformance Tracking
    Average: 8.5
    8.8
    Integrations / APIs
    Average: 8.6
    8.4
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    582,796 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management tool that integrates with various sales applications, provides real-time updates, and allows for lead management, opportunity tracking, and contact management.
  • Reviewers appreciate the ease of use, the ability to integrate with other work applications, the real-time updates, and the comprehensive features that aid in lead management, opportunity tracking, and contact management.
  • Users experienced difficulties in learning how to use the tool properly, issues with account updates, frequent need to sign in, slow customer support, and occasional system update delays.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,511
Features
3,895
Lead Management
2,335
Customizability
2,156
Customization
2,108
Cons
Learning Curve
2,176
Missing Features
1,428
Expensive
1,397
Limitations
1,362
Limited Features
1,297
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.4
8.8
Peformance Tracking
Average: 8.5
8.8
Integrations / APIs
Average: 8.6
8.4
Coaching
Average: 8.4
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
582,796 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(402)4.9 out of 5
8th Easiest To Use in AI Sales Assistant software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 62% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Substrata is an AI-powered sales platform that provides insights into sales conversations and customer behavior, helping users to engage more effectively and fine-tune their communication strategies.
    • Reviewers appreciate Substrata's ability to provide clear call statistics, insights, and suggestions for improvement, its innovative analysis of human sentiments, and its ability to analyze meetings and emails for hidden messages.
    • Reviewers noted that the insights can sometimes feel repetitive, the platform may have minor glitches that disrupt the workflow, and the price could be a concern for smaller businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Substrata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    216
    Accuracy
    155
    Ease of Use
    128
    Insights
    93
    Features
    90
    Cons
    Learning Curve
    83
    Integration Issues
    51
    Missing Features
    39
    Expensive
    33
    Limited Features
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Substrata features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Peformance Tracking
    Average: 8.5
    9.1
    Integrations / APIs
    Average: 8.6
    9.3
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Substrata
    Company Website
    Year Founded
    2020
    HQ Location
    Tel Aviv, Israel
    Twitter
    @SubstrataHQ
    587 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 62% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Substrata is an AI-powered sales platform that provides insights into sales conversations and customer behavior, helping users to engage more effectively and fine-tune their communication strategies.
  • Reviewers appreciate Substrata's ability to provide clear call statistics, insights, and suggestions for improvement, its innovative analysis of human sentiments, and its ability to analyze meetings and emails for hidden messages.
  • Reviewers noted that the insights can sometimes feel repetitive, the platform may have minor glitches that disrupt the workflow, and the price could be a concern for smaller businesses.
Substrata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
216
Accuracy
155
Ease of Use
128
Insights
93
Features
90
Cons
Learning Curve
83
Integration Issues
51
Missing Features
39
Expensive
33
Limited Features
30
Substrata features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.4
Peformance Tracking
Average: 8.5
9.1
Integrations / APIs
Average: 8.6
9.3
Coaching
Average: 8.4
Seller Details
Seller
Substrata
Company Website
Year Founded
2020
HQ Location
Tel Aviv, Israel
Twitter
@SubstrataHQ
587 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(8,723)4.5 out of 5
Optimized for quick response
14th Easiest To Use in AI Sales Assistant software
View top Consulting Services for ZoomInfo Sales
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo Sales is a tool that provides detailed contact and company information, advanced search features, and integration capabilities for sales and marketing teams.
    • Reviewers like the extensive and up-to-date data, ease of use, multiple search options, seamless integration with CRM systems, and the valuable insights provided by features like WebSights and Intent.
    • Reviewers experienced issues with data accuracy, difficulties with certain integrations, particularly with Salesforce, and some found the platform large and complex, causing difficulties in usage and slow customer support responses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    1,139
    Ease of Use
    993
    Data Accuracy
    940
    Lead Generation
    843
    Features
    795
    Cons
    Inaccurate Data
    544
    Outdated Data
    487
    Outdated Contacts
    452
    Data Inaccuracy
    421
    Outdated Information
    413
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Peformance Tracking
    Average: 8.5
    8.5
    Integrations / APIs
    Average: 8.6
    8.3
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,674 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo Sales is a tool that provides detailed contact and company information, advanced search features, and integration capabilities for sales and marketing teams.
  • Reviewers like the extensive and up-to-date data, ease of use, multiple search options, seamless integration with CRM systems, and the valuable insights provided by features like WebSights and Intent.
  • Reviewers experienced issues with data accuracy, difficulties with certain integrations, particularly with Salesforce, and some found the platform large and complex, causing difficulties in usage and slow customer support responses.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
1,139
Ease of Use
993
Data Accuracy
940
Lead Generation
843
Features
795
Cons
Inaccurate Data
544
Outdated Data
487
Outdated Contacts
452
Data Inaccuracy
421
Outdated Information
413
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.4
8.4
Peformance Tracking
Average: 8.5
8.5
Integrations / APIs
Average: 8.6
8.3
Coaching
Average: 8.4
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,674 Twitter followers
LinkedIn® Page
www.linkedin.com
4,268 employees on LinkedIn®
(1,694)4.7 out of 5
Optimized for quick response
6th Easiest To Use in AI Sales Assistant software
View top Consulting Services for Close
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close CRM is a software that provides a user-friendly interface and automation features for managing customer relationships and sales tasks.
    • Users like the software's easy navigation, customizable features, seamless integration with email systems, and the ability to manage customer data efficiently.
    • Users reported issues such as a steep initial learning curve, occasional technical glitches, limited integration with some third-party tools, and the absence of certain features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    808
    Helpful
    462
    Features
    454
    Intuitive
    381
    Simple
    374
    Cons
    Missing Features
    279
    Call Issues
    202
    Limited Features
    151
    Limited Customization
    96
    Recording Issues
    95
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.8
    Peformance Tracking
    Average: 8.5
    8.8
    Integrations / APIs
    Average: 8.6
    8.1
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,495 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close CRM is a software that provides a user-friendly interface and automation features for managing customer relationships and sales tasks.
  • Users like the software's easy navigation, customizable features, seamless integration with email systems, and the ability to manage customer data efficiently.
  • Users reported issues such as a steep initial learning curve, occasional technical glitches, limited integration with some third-party tools, and the absence of certain features in lower-tier plans.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
808
Helpful
462
Features
454
Intuitive
381
Simple
374
Cons
Missing Features
279
Call Issues
202
Limited Features
151
Limited Customization
96
Recording Issues
95
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.8
Peformance Tracking
Average: 8.5
8.8
Integrations / APIs
Average: 8.6
8.1
Coaching
Average: 8.4
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,495 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
(447)4.6 out of 5
View top Consulting Services for Crystal
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For business professionals, meeting success hinges on effective preparation. Our mission is to ensure our customers feel well-prepared and confident before every important meeting. Crystal is the lea

    Users
    • Founder
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 67% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Crystal is a tool that provides insights into a person's communication style and personality, helping users to tailor their interactions for more effective communication.
    • Users like the accuracy of Crystal's personality insights and its integration with LinkedIn, finding it useful for preparing for meetings, interviews, and crafting personalized communications.
    • Reviewers experienced issues with the pricing structure, finding it too high or inflexible, and some found limitations with the number of profiles available in the free version or basic plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Crystal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    140
    Helpful
    105
    Accuracy
    86
    LinkedIn Integration
    57
    Personalization
    44
    Cons
    Expensive
    88
    Insufficient Information
    39
    Limited Options
    31
    Inaccuracy
    28
    Limited Pricing Options
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Crystal features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.4
    6.9
    Peformance Tracking
    Average: 8.5
    6.6
    Integrations / APIs
    Average: 8.6
    7.5
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Crystal
    HQ Location
    Nashville, US
    Twitter
    @CrystalKnowsMe
    20,727 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For business professionals, meeting success hinges on effective preparation. Our mission is to ensure our customers feel well-prepared and confident before every important meeting. Crystal is the lea

Users
  • Founder
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 67% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Crystal is a tool that provides insights into a person's communication style and personality, helping users to tailor their interactions for more effective communication.
  • Users like the accuracy of Crystal's personality insights and its integration with LinkedIn, finding it useful for preparing for meetings, interviews, and crafting personalized communications.
  • Reviewers experienced issues with the pricing structure, finding it too high or inflexible, and some found limitations with the number of profiles available in the free version or basic plan.
Crystal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
140
Helpful
105
Accuracy
86
LinkedIn Integration
57
Personalization
44
Cons
Expensive
88
Insufficient Information
39
Limited Options
31
Inaccuracy
28
Limited Pricing Options
24
Crystal features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.4
6.9
Peformance Tracking
Average: 8.5
6.6
Integrations / APIs
Average: 8.6
7.5
Coaching
Average: 8.4
Seller Details
Seller
Crystal
HQ Location
Nashville, US
Twitter
@CrystalKnowsMe
20,727 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
(706)4.1 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    D&B Hoovers is the shortcut to reach buyers and win deals. D&B Hoovers offers deeper B2B intelligence to Sales, Marketing, and RevOps teams to help you… · Discover you opportune market

    Users
    • Account Executive
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 39% Enterprise
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • D&B Hoovers is a tool that provides business information and contact details for prospecting and sales purposes.
    • Users like the tool's integration with Salesforce, its ability to create targeted lists based on multiple criteria, and its extensive and detailed business information.
    • Reviewers mentioned issues with inaccurate financials for companies, outdated or incorrect contact information, and a complicated user interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • D&B Hoovers Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    73
    Ease of Use
    70
    Accuracy
    43
    Data Accuracy
    43
    Accuracy of Information
    42
    Cons
    Outdated Data
    50
    Inaccurate Data
    40
    Outdated Information
    40
    Outdated Contacts
    28
    Inaccuracy
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • D&B Hoovers features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.4
    8.2
    Peformance Tracking
    Average: 8.5
    8.3
    Integrations / APIs
    Average: 8.6
    8.7
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    Short Hills, NJ
    Twitter
    @DunBradstreet
    21,953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,752 employees on LinkedIn®
    Ownership
    NYSE: DNB
Product Description
How are these determined?Information
This description is provided by the seller.

D&B Hoovers is the shortcut to reach buyers and win deals. D&B Hoovers offers deeper B2B intelligence to Sales, Marketing, and RevOps teams to help you… · Discover you opportune market

Users
  • Account Executive
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 39% Enterprise
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • D&B Hoovers is a tool that provides business information and contact details for prospecting and sales purposes.
  • Users like the tool's integration with Salesforce, its ability to create targeted lists based on multiple criteria, and its extensive and detailed business information.
  • Reviewers mentioned issues with inaccurate financials for companies, outdated or incorrect contact information, and a complicated user interface.
D&B Hoovers Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
73
Ease of Use
70
Accuracy
43
Data Accuracy
43
Accuracy of Information
42
Cons
Outdated Data
50
Inaccurate Data
40
Outdated Information
40
Outdated Contacts
28
Inaccuracy
26
D&B Hoovers features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.4
8.2
Peformance Tracking
Average: 8.5
8.3
Integrations / APIs
Average: 8.6
8.7
Coaching
Average: 8.4
Seller Details
Company Website
HQ Location
Short Hills, NJ
Twitter
@DunBradstreet
21,953 Twitter followers
LinkedIn® Page
www.linkedin.com
5,752 employees on LinkedIn®
Ownership
NYSE: DNB
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is f

    Users
    No information available
    Industries
    • Computer Software
    • Venture Capital & Private Equity
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Exceed.ai features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Peformance Tracking
    Average: 8.5
    8.6
    Integrations / APIs
    Average: 8.6
    9.4
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genesys
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,672 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,113 employees on LinkedIn®
    Phone
    +1 650 466 - 1100
Product Description
How are these determined?Information
This description is provided by the seller.

Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is f

Users
No information available
Industries
  • Computer Software
  • Venture Capital & Private Equity
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
Exceed.ai features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.6
Peformance Tracking
Average: 8.5
8.6
Integrations / APIs
Average: 8.6
9.4
Coaching
Average: 8.4
Seller Details
Seller
Genesys
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,672 Twitter followers
LinkedIn® Page
www.linkedin.com
8,113 employees on LinkedIn®
Phone
+1 650 466 - 1100
(460)4.8 out of 5
11th Easiest To Use in AI Sales Assistant software
Save to My Lists
Entry Level Price:$50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Humantic AI is technology that can predict human behavior with great accuracy. We use this technology to help sales people build relationships with prospects. Hitting revenue targets get a lot mor

    Users
    • Founder
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Humantic AI is a tool that provides personality insights and communication style recommendations for sales and customer engagement professionals.
    • Reviewers appreciate Humantic AI's ability to accurately predict DISC and OCEAN profiles, its seamless integration with LinkedIn and CRM tools, and its user-friendly interface.
    • Users experienced occasional inaccuracies in personality predictions, issues with the Chrome extension, and some found the user interface could be further optimized.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Humantic AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Useful
    153
    Helpful
    147
    Ease of Use
    122
    Personalization
    109
    LinkedIn Integration
    70
    Cons
    Inaccuracy
    51
    LinkedIn Integration
    25
    Poor UI Design
    22
    Learning Curve
    17
    Integration Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Humantic AI features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    7.3
    Peformance Tracking
    Average: 8.5
    8.0
    Integrations / APIs
    Average: 8.6
    8.3
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Palo Alto, US
    Twitter
    @HumanticAI
    362 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Humantic AI is technology that can predict human behavior with great accuracy. We use this technology to help sales people build relationships with prospects. Hitting revenue targets get a lot mor

Users
  • Founder
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Humantic AI is a tool that provides personality insights and communication style recommendations for sales and customer engagement professionals.
  • Reviewers appreciate Humantic AI's ability to accurately predict DISC and OCEAN profiles, its seamless integration with LinkedIn and CRM tools, and its user-friendly interface.
  • Users experienced occasional inaccuracies in personality predictions, issues with the Chrome extension, and some found the user interface could be further optimized.
Humantic AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Useful
153
Helpful
147
Ease of Use
122
Personalization
109
LinkedIn Integration
70
Cons
Inaccuracy
51
LinkedIn Integration
25
Poor UI Design
22
Learning Curve
17
Integration Issues
16
Humantic AI features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
7.3
Peformance Tracking
Average: 8.5
8.0
Integrations / APIs
Average: 8.6
8.3
Coaching
Average: 8.4
Seller Details
Year Founded
2021
HQ Location
Palo Alto, US
Twitter
@HumanticAI
362 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(804)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficie

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 83% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kixie PowerCall & SMS is a tool that integrates with CRM systems to facilitate high-volume calling, SMS automation, and features like local presence dialing and ringless voicemails.
    • Reviewers frequently mention the ease of use, the efficient customer support, the seamless CRM integration, and the time-saving features like auto-dialer, voicemail drop, and SMS automation.
    • Reviewers experienced occasional technical issues, connectivity problems, and some found the interface not intuitive and the mobile app basic, while others mentioned issues with system glitches and the product being expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kixie PowerCall & SMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    204
    Helpful
    160
    Customer Support
    136
    Features
    92
    Time-saving
    91
    Cons
    Call Issues
    67
    Dialer Issues
    45
    Technical Issues
    34
    Missing Features
    33
    Software Glitches
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Peformance Tracking
    Average: 8.5
    9.3
    Integrations / APIs
    Average: 8.6
    9.6
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kixie
    Company Website
    Year Founded
    2013
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficie

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 83% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kixie PowerCall & SMS is a tool that integrates with CRM systems to facilitate high-volume calling, SMS automation, and features like local presence dialing and ringless voicemails.
  • Reviewers frequently mention the ease of use, the efficient customer support, the seamless CRM integration, and the time-saving features like auto-dialer, voicemail drop, and SMS automation.
  • Reviewers experienced occasional technical issues, connectivity problems, and some found the interface not intuitive and the mobile app basic, while others mentioned issues with system glitches and the product being expensive.
Kixie PowerCall & SMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
204
Helpful
160
Customer Support
136
Features
92
Time-saving
91
Cons
Call Issues
67
Dialer Issues
45
Technical Issues
34
Missing Features
33
Software Glitches
33
Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
9.6
Peformance Tracking
Average: 8.5
9.3
Integrations / APIs
Average: 8.6
9.6
Coaching
Average: 8.4
Seller Details
Seller
Kixie
Company Website
Year Founded
2013
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
(6,143)4.8 out of 5
Optimized for quick response
9th Easiest To Use in AI Sales Assistant software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    See More. Understand More. Win More. Gong’s Revenue AI Platform is the #1 choice for organizations looking to drive productivity, predictability, and revenue growth. Powered by proprietary Revenue

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 17% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gong is a tool designed to record and analyze sales calls, providing insights and summaries to help improve sales strategies.
    • Users frequently mention the convenience of Gong's AI-driven analytics and call transcripts, which allow them to review key moments, refine their approach, and focus on the conversation instead of note-taking.
    • Users mentioned some issues with Gong, such as the lack of a delete option for certain calls, slow processing times for call analysis, and occasional inaccuracies in the AI summaries and transcripts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gong Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    415
    Helpful
    406
    Call Recording
    323
    AI Summary
    264
    Recording
    259
    Cons
    Call Issues
    150
    Recording Issues
    137
    Accuracy Issues
    98
    AI Inaccuracy
    89
    Missing Features
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gong features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Peformance Tracking
    Average: 8.5
    8.2
    Integrations / APIs
    Average: 8.6
    8.6
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gong
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @Gong_io
    7,602 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,695 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

See More. Understand More. Win More. Gong’s Revenue AI Platform is the #1 choice for organizations looking to drive productivity, predictability, and revenue growth. Powered by proprietary Revenue

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 17% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gong is a tool designed to record and analyze sales calls, providing insights and summaries to help improve sales strategies.
  • Users frequently mention the convenience of Gong's AI-driven analytics and call transcripts, which allow them to review key moments, refine their approach, and focus on the conversation instead of note-taking.
  • Users mentioned some issues with Gong, such as the lack of a delete option for certain calls, slow processing times for call analysis, and occasional inaccuracies in the AI summaries and transcripts.
Gong Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
415
Helpful
406
Call Recording
323
AI Summary
264
Recording
259
Cons
Call Issues
150
Recording Issues
137
Accuracy Issues
98
AI Inaccuracy
89
Missing Features
71
Gong features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.7
Peformance Tracking
Average: 8.5
8.2
Integrations / APIs
Average: 8.6
8.6
Coaching
Average: 8.4
Seller Details
Seller
Gong
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@Gong_io
7,602 Twitter followers
LinkedIn® Page
www.linkedin.com
1,695 employees on LinkedIn®
(1,337)4.6 out of 5
Optimized for quick response
7th Easiest To Use in AI Sales Assistant software
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Int

    Users
    • Customer Success Manager
    • Account Executive
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 53% Small-Business
    • 46% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Avoma is a tool that provides automatic recording and transcription of meetings, along with AI-generated summaries and analytics for review.
    • Users frequently mention the convenience of Avoma's AI-generated summaries and transcriptions, which allow them to focus on the conversation and review significant points later, and its easy integration with standard calendar and conferencing tools.
    • Users reported issues with transcription accuracy, particularly when audio quality is suboptimal, and a desire for more customization options in analytics, as well as occasional difficulties with permissions and grouping calls.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Avoma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    490
    Helpful
    480
    Recording Features
    404
    Transcripts
    396
    Recording
    372
    Cons
    Recording Issues
    236
    Inaccurate Transcripts
    218
    Transcript Accuracy
    210
    Accuracy Issues
    200
    AI Inaccuracy
    182
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Avoma features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.8
    Peformance Tracking
    Average: 8.5
    8.7
    Integrations / APIs
    Average: 8.6
    8.6
    Coaching
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Avoma
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @AvomaInc
    388 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Int

Users
  • Customer Success Manager
  • Account Executive
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 53% Small-Business
  • 46% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Avoma is a tool that provides automatic recording and transcription of meetings, along with AI-generated summaries and analytics for review.
  • Users frequently mention the convenience of Avoma's AI-generated summaries and transcriptions, which allow them to focus on the conversation and review significant points later, and its easy integration with standard calendar and conferencing tools.
  • Users reported issues with transcription accuracy, particularly when audio quality is suboptimal, and a desire for more customization options in analytics, as well as occasional difficulties with permissions and grouping calls.
Avoma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
490
Helpful
480
Recording Features
404
Transcripts
396
Recording
372
Cons
Recording Issues
236
Inaccurate Transcripts
218
Transcript Accuracy
210
Accuracy Issues
200
AI Inaccuracy
182
Avoma features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.8
Peformance Tracking
Average: 8.5
8.7
Integrations / APIs
Average: 8.6
8.6
Coaching
Average: 8.4
Seller Details
Seller
Avoma
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@AvomaInc
388 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®