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Zoho Books 
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PP
Pawan P.
Manager Admin & Facility management
Mid-Market(51-1000 emp.)
What do you like best about Zoho Books?
One of the things I like best about Zoho Books is its user-friendly interface. The software is intuitive and easy to navigate, making it accessible for users of all levels. This is particularly useful for small business owners and entrepreneurs who may not have extensive accounting experience.
Another great feature of Zoho Books is its integration with other Zoho products. If you're already using other Zoho software, such as CRM or invoicing, you can easily connect them to your Zoho Books account for seamless data transfer. This can help save time and reduce the risk of errors.
I also appreciate the wide range of features offered by Zoho Books. The software includes all the basic accounting functions you would expect, such as invoicing, expense tracking, and bank reconciliation. But it also offers additional tools, such as inventory management and project management, that can help streamline your business operations.
I also like the way Zoho Books handles multi-currency transactions. it's very easy to manage and track transactions in multiple currencies. This is particularly useful for businesses that operate in multiple countries or have clients or vendors in different countries.
Additionally, the customer support provided by Zoho is top-notch. They offer a variety of resources, including a comprehensive knowledge base, video tutorials, and a community forum, to help users troubleshoot any issues they may encounter. They also provide email and phone support for more complex issues.
Overall, Zoho Books is a comprehensive and user-friendly accounting software that offers a wide range of features to help businesses streamline their operations. Its ease of use and integration with other Zoho products make it a great choice for small business owners and entrepreneurs. Review collected by and hosted on G2.com.
What do you dislike about Zoho Books?
One potential downside of Zoho Books is that it may not have as many advanced features as some other accounting software options. While it does offer a wide range of tools, it may not be the best choice for businesses with very specific needs or those that require a high level of customization.
Another thing I dislike about Zoho Books is the limited reporting capabilities. While the software does offer some basic reporting options, it doesn't have as many advanced reporting features as other accounting software. This can make it difficult to get detailed insights into your financial data.
Additionally, the pricing structure of Zoho Books can be a bit confusing. The software offers different pricing plans with different features and limitations, which can make it difficult to determine which plan is best for your business.
Lastly, some users have reported occasional bugs or glitches with the software, which can be frustrating. However, these issues can usually be resolved quickly with the help of Zoho's customer support team.
Overall, while Zoho Books is a great accounting software option for many businesses, it does have some limitations in terms of advanced features and reporting capabilities. Additionally, the pricing structure can be confusing for some users. However, the customer support team is always ready to help with any issues that arise. Review collected by and hosted on G2.com.
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298 out of 299 Total Reviews for Zoho Books
4.4 out of 5
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Overall Review Sentiment for Zoho Books
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JW
Jordyn W.
Head of Finance & Operations
Small-Business(50 or fewer emp.)
What do you like best about Zoho Books?
Zoho Books has an easy to use interface, across web and mobile apps. Transactions are easy to create, edit and send to customers, suppliers and other users. Portals are super helpful for our customers and suppliers to view their transactions with us, as well as add or update their details and add credit cards and/or direct debits. Review collected by and hosted on G2.com.
What do you dislike about Zoho Books?
Bank feeds are through Yodlee for Australian users - this can take up to a week to fetch new transactions, or, have to be manually refreshed with accounts protected by 2FA. This is an issue I have raised with our bank and Zoho, but seems to be taking longer than expected to resolve. This issue isn't the wort to have, just inconvenient at times. Review collected by and hosted on G2.com.
ST
Steven T.
Broadcast Television Facilities Engineer
Small-Business(50 or fewer emp.)
What do you like best about Zoho Books?
Zoho books offers a very straightforward approach with a friendly UI. They have excellent customer service and offer competitive pricing and a feature-rich platform. Review collected by and hosted on G2.com.
What do you dislike about Zoho Books?
Zoho does not have a direct way to migrate from some platforms such as Intuit QuickBooks but you can still accomplish such migrations due to their thorough guides (and if you get stuck they have a team willing to assist). Review collected by and hosted on G2.com.
PS
Peter S.
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Analytics, Zoho Docs, Zoho Projects, Zoho Invoice, Zoho Expense, Zoho Billing, Zoho Forms, Zoho Books, Zoho Social, Zoho Mail, Zoho Sites, Zoho Inventory, Zoho Sign, Zoho Marketing Automation
What do you like best about Zoho One?
Zoho One offers a comprehensive suite of tools that integrate well with each other, which is great for streamlining multiple business functions in one place. The level of customisation available in some modules is useful for adapting the system to different business needs. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
The lead management process is frustrating for B2B companies. Zoho’s requirement to map a “Last Name” for all leads, even when only working with companies, leads to inefficient workarounds. As a B2B business, I source company details, not individual contacts, and Zoho's CRM doesn't provide a proper solution for mapping company information efficiently. The support process was also slow, and the workaround offered added more manual work, which defeats the purpose of using a CRM to streamline operations. Review collected by and hosted on G2.com.
NY
Nidhi y.
Account Executive
Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Zoho Books?
Access all accounting features in one place, from quotations to reports. Everything you need is right here. You can also create delivery challans and file GST seamlessly. Best for small to medium scale business. Ease to integrate the data with customer, you can use it on mobile app as well. Review collected by and hosted on G2.com.
What do you dislike about Zoho Books?
The customer support for this software experiences take too long for revert and it could should be improved. Review collected by and hosted on G2.com.
VL
Vivian L.
Owner
Small-Business(50 or fewer emp.)
What do you like best about Zoho Books?
Its ease of use and set up. I like the dashboard as it shows me everything i need. Review collected by and hosted on G2.com.
What do you dislike about Zoho Books?
I would like to be able to speak to someone sometimes. So perhaps better customer support. Review collected by and hosted on G2.com.
TH
Tebogo H.
Social Media Marketing Manager and Brand Identity Designer
Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Zoho Books?
All-in-one platform that enables to to manage finances efficiently, and invoice easily. Easy to use and has a good Free plan. Review collected by and hosted on G2.com.
What do you dislike about Zoho Books?
There's a limit on the number of monthly invoices, plus, more advanced features are only available for more premium versions. Review collected by and hosted on G2.com.
AK
Ashima K.
Assistant Manager
Mid-Market(51-1000 emp.)
What do you like best about Zoho Books?
Online banking Integration and updation of ledger in a second Review collected by and hosted on G2.com.
What do you dislike about Zoho Books?
find difficulties in settle of Vendor and customer ledger directly through one simple journal entry. Review collected by and hosted on G2.com.
NT
Neha T.
Manager - Human Resource
Mid-Market(51-1000 emp.)
GB
Guru B.
senior sales executive
Small-Business(50 or fewer emp.)
What do you like best about Zoho Books?
Zoho Books is one of the simple to use interface to create estimate and invoice. it allows to create a estimate with and with out GST that provides felxibility for businesses. the major advantage is it's affordable pricing with various plans to suit different business and their requirments Review collected by and hosted on G2.com.
What do you dislike about Zoho Books?
Zoho Books has limitation in customization for reports and invoice . Zoho Book is easy to integrate with other ZOHO applications but it is challenging to integrate with third party applications. it very complicate to migrate data for business with large number of data Review collected by and hosted on G2.com.
AK
Akshay K.
Co-Founder & CGO
Computer Software
Small-Business(50 or fewer emp.)
Zoho Books Categories on G2
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