Ottimate Reviews & Product Details

We are able to see every line item detail of the invoice from the vendor. This helps us analize the exact products our teams are ordering and veryfy pricing from the vendors. Review collected by and hosted on G2.com.

It would be nice if there was an activity report for our users. It would also be nice if we could close periods when financials are compelted instead of depending on the failed export. Review collected by and hosted on G2.com.

We are on an archaic GL dating from the 90s. PIQ provides raw data dumps that I can manipulate to synch the systems.

The AI engine learns fast, making coding pretty easy.

Flexible payments (including the credit cards).

Analytics on the invoice side are strong; the AI does a good job sorting items within a vendor and tracking unit cost over time.

There is pretty solid feedback between virtual cards / ach and payment verification. Review collected by and hosted on G2.com.

1) Hard to get rid of bad vendor names.

2) difficult to deal with single-vendor / multiple accounts (they are addressing this)

3) Reporting in Spend Managment (credit cards) is still weak. It requires some work to get GL code tied to spend event tied to date. The data is in there, but without dynamic reporting, it is inaccessible.

4) They shift to Vcard payment of vendors without asking. This *really* annoys our vendors. The software is worth more than I pay, so I'd be happy to pay more if they cut that out. (they make a vig off of Vcard transactions...I'm sure their VCs insist on this). Review collected by and hosted on G2.com.

1. Totally streamlines your Accounts Payables

2. Able to analyze reports generated via invoices processed through Plate IQ

3. All invoice records are in one place for future reference Review collected by and hosted on G2.com.

1. Invoices may take up to a day to be fully processed, so it might not be best for invoices that need to be paid immediately.

2. The one time set up can be confusing but you can work with Plate IQ to smoothe out the process. Review collected by and hosted on G2.com.

I like that it is very easy to use and navigate through. I like the dash board as it breaks down all of bills into different catagories. there are reports you can down load and view to track your spending. Review collected by and hosted on G2.com.

At this point I have not found anything that I dislike about plate IQ Review collected by and hosted on G2.com.

Plate IQ has made processing invoices so quick and efficient for my department. I love how easy it is to look up past invoices and items. I also love that it automatically highlights credits, making them easy to spot. Review collected by and hosted on G2.com.

I don't seem to be able to search by brand name, only item name. It would be really helpful to be able to filter by brand as well. It's also not always clear when a filter is applied to my search...the "filters on" button is very small and not obvious. It would be nice if it were bigger and/or more colorful. Review collected by and hosted on G2.com.

Plate IQ is a game changer from an AP efficiency standpoint. Between the scanning entry feature and ability to give vendors a unique emails address for invoice submissions, your data entry time for invoices decreases significantly in a measurable and material way. Review collected by and hosted on G2.com.

Currently the system doesnt differential between an invoice date and transaction date which is you have a prior period invoice you have to be mindful of. Being able to pull those two different date would help make the platform that much more efficient. Review collected by and hosted on G2.com.

We appreciated that Plate IQ automated our invoice coding and they were generally a good company. Until we decided to leave..... Review collected by and hosted on G2.com.

After using the service for 14 months, we decided to leave since we were onboarding Margin Edge which is a much more robust analytics software for restaurants. Even though we had only signed a one year agreement, they are claiming that since we didn't cancel before the end of the one year term, that our contract auto-renews for another year. Also, if we'd like to leave now, they need us to buyout the ENTIRE rest of the year. Obviously the people at Plate IQ don't get it. NO ONE WANTS TO BE TIED TO A CONTRACT ANYMORE. Reputable software companies say, "if you're not satisfied with our service, you are welcome to leave without penalty". These archaic policies remind very much of the unscrupulous policies of the Merchant Service Providers we all know and love. Good Riddance Plate IQ! With policies like these, you won't be around long. Review collected by and hosted on G2.com.

I make it very easy for me to submit my bills. They are available to be review and approve very fast.I like that it show the amount of the invoice that I'm paying when in approving them. Review collected by and hosted on G2.com.

I belive i will have to explore the site better. But i will like to be able to edit the invoice so i can take edit if I didnt get anything deliver in my invoice Review collected by and hosted on G2.com.

I like the ease of navigation on the website, how easy it is to submit my invoices via email or other sources and the ability to have multiple users on the one account. I also like that it tracks the individual items and monitors price changes. Review collected by and hosted on G2.com.

It takes a while for invoices to process. Usually, I submit them and have to wait til the next business day for them to finish processing. And they still get some of the invoices messed up, so I constantly have to monitor them and resubmit a couple each week to their support team. They could be better at reading off of the documents overall. I've used other programs like bill.com and they allow you to select the verbage off the page and place it in the column you need it to go in, if they don't match it correctly originally. I think I have to use support more than I would like to, as I wish some things would be easier to fix myself. Review collected by and hosted on G2.com.

Excellent automated AP software. I do the accounting & AP for eight different restaurants using PlateIQ. We are set up so that the management team at the restaurant sends in & approves invoices. Accounting then reviews coding & gives final approval. After approval, the data is exported to our accounting software.

We now use Compeat, a proprietary restaurant industry accounting software. Last year we used QuickBooks. I think the sync with QuickBooks was more streamlined but Compeat was the better option for overall accounting.

We also use the PlateIQ vendor pay, which allows us to pay vendors with check, ACH or virtual card. Checks are printed & mailed by PlateIQ so I don't have to cut them in the office.

Their support & account management team is excellent. I always get a quick response to my emails & resolution to my problems. Review collected by and hosted on G2.com.

I have had trouble onboarding new locations. We were advised to make changes to the database that didn't work & had to be reverted. But they were very helpful & resolved our issues very quickly. Review collected by and hosted on G2.com.