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Our sales teams uses MixMax to make sure everyone is looped into all communications between customer and seller. As a non-sales team member, it is very useful to be on the same page with the rest of the team and privy to the same information. Review collected by and hosted on G2.com.
Saving emails via the print to PDF option has presented some issues. There are long breaks in the email printout that do not make as conducive to formal documents and support as one would hope. Review collected by and hosted on G2.com.
Video Reviews
1,399 out of 1,400 Total Reviews for Mixmax
Overall Review Sentiment for Mixmax
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I work in medical education and Mixmax has revolutionized my approach to securing clinical rotation sites/instructors for our students by automating repetitive email/scheduling tasks - without leaving my Microsoft Outlook inbox! 😱 I'm so impressed by this product and the incredibly talented team of engineers, product designers, and sales experts who are constantly finding creative ways to connect with customers and expand the product's integrations & features. If you're in the market for an innovative & easy-to-use sales engagement platform, look no further! Review collected by and hosted on G2.com.
The Polls & Surveys feature has not yet been built into the add-in for Outlook-based users or into Templates -- but I am sure it will be a fabulous addition to the product once it is enabled! Review collected by and hosted on G2.com.
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I love the templates as I often find myself saying the same thing over and over again in email messages, the templates make responding to emails much faster, as well as allow me to be very concise in what I am saying. I also love that my team and company share templates which helps to automate processes and procedures easily. This is my first time using Mixmax at an employer, so I was very happy to know that we had this already in place instead of having to create my own templates from scratch. Review collected by and hosted on G2.com.
So far, I have not found any downsides to using Mixmax. It's been nothing but great so far. Review collected by and hosted on G2.com.
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The scheduling feature for sequences is a total game-changer! It keeps my email flow feeling natural while eliminating the risk of forgetting to follow up with clients. I’ve even set it up to email me a reminder if someone hasn’t responded—so smart! The Salesforce integration is a huge win too, letting me use shortcodes to effortlessly personalize each email template. Plus, the integrations with Slack and Zapier keep everything running like a well-oiled machine. Love it! 🚀 Review collected by and hosted on G2.com.
What is not there to like! There is yet a situation I want to automate a message, and not been able to find a solution in MixMax. I have not explored the AI feature too much yet, but curious. Review collected by and hosted on G2.com.
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Mixmax has been an incredible game-changer for our team. Our SDRs and Sales Executives use it daily for outreach, and the results have been outstanding. The data accuracy is impressive, and as a manager, I greatly value the ability to access detailed reports and forecasts. The seamless Salesforce integration is another highlight, making our workflow much more efficient.
The support from Mixmax has been exceptional. From implementation to onboarding and beyond, the support team has consistently delivered top-notch service. We’ve had no complaints, and their dedication to customer success is one of the key reasons we love using Mixmax. We often join the live webinars to learn more and get more SDR training! Review collected by and hosted on G2.com.
It would be great for Mixmax to have a way to upload lists or reports of contacts you want to remove, so that you can have a failsafe in case sfdc reports or lists have current customers or recent opportunities. Review collected by and hosted on G2.com.
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Being able to collaborate on emails, and game-plan with my team in my inbox before sending messages has been invaluable, as well as knowing when folks have read my emails. I can't wait to use more templates and sequences in 2025 to maximize my time and efficiency. Review collected by and hosted on G2.com.
Some of the customization could be even more user friendly, so that you can make quick edits on the fly to duration of reminders. Review collected by and hosted on G2.com.
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The Follow-up Messaging Sequence feature is top-notch. I also appreciate the option to opt out recipients who are duplicates or active in another sequence. It is synced with my business Gmail and is very easy to use. Review collected by and hosted on G2.com.
There was a time when I was copying a sequence (which is how I streamline the process when creating a new sequence). After copying and making all the necessary refinements, I refreshed the application/tool, and it wasn’t saved, even though I’m sure I saved it. I had to redo the work. :( Review collected by and hosted on G2.com.
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Mixmax is incredibly easy to set up and immediately boosts productivity. The email tracking feature, which shows who has read your emails and when, is a game-changer, especially in recruitment. It helps ensure timely follow-ups and keeps communication seamless. Highly recommend it for anyone looking to streamline their email processes! Review collected by and hosted on G2.com.
I have no complaints at all; I would recommend Mixmax to anyone. It helps me stay on top of everything. The only thing is the integration with Zoom, which I disabled, and now I keep getting emails about the account not being connected. I have also contacted support, and they advised me what to do, but it persists. Review collected by and hosted on G2.com.
All of the different features! I love the organization tools. I am able to store all my messages quickly, and the customizations are simple. Also, the calendar/ scheduling tool is amazing. It's like having Calendaly. Review collected by and hosted on G2.com.
I wish one of the calendar features would show real-time updates when a slot is taken. Other than that, it is a great product. Review collected by and hosted on G2.com.
What I like best about Mixmax is its seamless email tracking and scheduling features, which give me real-time insights into engagement and make booking meetings effortless—all directly from my inbox. It's a huge time-saver and helps me stay organized and efficient. Review collected by and hosted on G2.com.
What I like least about Mixmax is the initial learning curve. The platform can feel a bit overwhelming at first, and a more intuitive onboarding process would make it easier to get up and running quickly. Although that can be said with any product. Review collected by and hosted on G2.com.
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I love when someone opens an email MixMax tells me what who, where, when and what device! Review collected by and hosted on G2.com.
The price is fair but our team could not get SMS working and now I pay for this tool personaly just for the email features. Review collected by and hosted on G2.com.