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Salesforce

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95,147 reviews
  • 32 profiles
  • 164 categories
Average star rating
4.4
#1 in 207 categories
Grid® leader
Serving customers since
1999
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Agentforce Field Service (formerly Salesforce Field Service)

1,045 reviews

Salesforce Field Service helps to improve mobile service operations and deliver faster, smarter, more personalized service from the phone to the field on one platform.

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MuleSoft Anypoint Platform

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Salesforce B2C Commerce

594 reviews

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

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Salesforce Backup & Recover

415 reviews

Own is a data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics 365, Own enables customers around the world to truly own the data that powers their business. It’s their platform. It’s your data. Own it.

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Salesforce Customer Success

387 reviews

Salesforce Customer Success is a comprehensive suite of services and resources designed to help businesses maximize the value of their Salesforce investments. By offering tailored support, expert guidance, and strategic planning, Salesforce ensures that organizations can effectively implement, adopt, and innovate using their platform. Key Features and Functionality: - Success Plans: Three tiers of support—Standard, Premier, and Signature—provide varying levels of resources, guidance, and technical assistance to meet diverse business needs. - Professional Services: Expert consultants assist with strategic planning, prototyping, implementation, and ongoing innovation to ensure successful deployment and continuous improvement. - Trailhead and Community Support: Access to self-paced learning modules and a vibrant community of users and experts facilitates skill development and knowledge sharing. Primary Value and Solutions Provided: Salesforce Customer Success addresses the challenges businesses face in adopting and optimizing CRM solutions by offering: - Accelerated Adoption: Guidance and resources to quickly onboard teams and integrate Salesforce into existing workflows. - Enhanced Productivity: Tools and support that streamline processes, enabling teams to work more efficiently and effectively. - Continuous Innovation: Strategic insights and best practices that help businesses stay ahead of industry trends and leverage new technologies. By partnering with Salesforce Customer Success, organizations can achieve their most ambitious goals, drive AI-first innovation, and connect with their customers in new and meaningful ways.

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Salesforce B2B Commerce

300 reviews

Salesforce B2B Cloud is the B2B ecommerce solution that gets you to market faster than on-premise solutions; gives you a connected view of your customer across marketing, commerce, sales, and service; and provides a modern, B2C-like online experience for your B2B customers.

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Salesforce Data 360 (formerly Data Cloud)

298 reviews

Salesforce Data Cloud unlocks the full value of your data across the enterprise, powering your Customer 360 apps, Agentforce, and amplifying your existing data lake and warehouse investments to activate real-time insights and intelligent action.

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Salesforce Partner Cloud (formerly Salesforce PRM)

275 reviews

Salesforce Partner Relationship Management recruits, onboards, trains, and supports your indirect sales channels with theThis channel management software gives you a direct view into the performance of you channel partners so you collaborate better and drive more deals features that increase partner engagement.

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Agentforce Financial Services (formerly Salesforce Financial Services Cloud)

225 reviews

Salesforce Financial Services Cloud provides integrated sales, service and marketing solutions that break down silos and help create a cohesive, personalized customer experience across all departments, and through all channels of communication.

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65172
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551

Salesforce Reviews

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Star Rating
65172
24309
4246
870
551
SH
Stephanie H.
06/09/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

The Platform Offers Great Clarity into Compensation Plans and Detailed Understanding of Commissions

It provides accurate and reliable commission calculations and it is able to handle various commission structures across different roles and I like that the support team worked diligently with us to develop our use case and have been there to support us from the start.
Amith Showry P.
AP
Amith Showry P.
DevOps Engineer @ Avatier
06/08/2026
Validated Reviewer
Review source: Organic Review from User Profile

Slack’s Powerful API and Integrations Supercharge Workflow Automation

Slack’s API and integration ecosystem support message parsing, threading, reactions, slash commands, and bot-interaction workflows. I also like how threaded conversations and searchable history fit into workflow automation, along with the flexibility of webhooks and the extensive app directory, including integrations for GitHub, Jira, PagerDuty, Datadog, AWS, and more.
Verified User in Computer Software
UC
Verified User in Computer Software
06/08/2026
Validated Reviewer
Review source: G2 invite

Made Commission Tracking Much Easier

I like most is having a clear view of commissions and incentive earnings in one place. It makes it easier to track progress, understand payout calculations, and stay motivated throughout the sales cycle.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM