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Hornbill

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137 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
1995
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95
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Hornbill Reviews

Review Filters
Profile Name
Star Rating
95
38
4
0
0
PL
Paul L.
02/16/2022
Validated Reviewer
Review source: Organic

Service Improvement

The Hornbill system has enabled us to reduce our Emails from staff by 30% over the last 12 months and provides greater visibility to customers of their requests from start to close and enables them to provide valuable feedback to improve our processes.
saheda s.
SS
saheda s.
07/09/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Quality Collaboration Service Tool

Initutive resource to build successful business processes and progressive captures. It can be tailored to meet requirements from many areas of the business to record, update and manage services.
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
07/08/2021
Validated Reviewer
Review source: Organic

Transforming our Operation with Hornbill Service Manager

Hornbill Service Manager is flexible and intuitive, and feedback from our teams (after just one week since go-live) has been extremely positive. We are already planning what to do next!

About

Contact

HQ Location:
Ruislip, UNITED KINGDOM

Social

@Hornbill

What is Hornbill?

Hornbill is a cloud-based software company that specializes in collaborative business applications. Their platform offers a range of solutions designed to streamline business operations, enhance team collaboration, and improve customer service. Hornbill's software suite includes tools for IT service management, enterprise service management, and automated workflow management, all designed to facilitate digital transformation across various business functions.The focus of Hornbill's solutions is on creating a simple, engaging user experience, underpinned by robust, enterprise-grade technology. The platform's flexibility allows it to be customized to meet the specific needs of different organizations, supporting their unique processes and workflows.Noteworthy for its innovative approach to service automation, Hornbill leverages cutting-edge technology to provide real-time insights and control, optimizing both internal operations and customer-facing processes. The company is committed to continuous improvement, frequently updating its offerings based on customer feedback and the evolving landscape of business technology.

Details

Year Founded
1995