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Hornbill

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137 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
1995
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95
38
4
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Hornbill Reviews

Review Filters
Profile Name
Star Rating
95
38
4
0
0
IT
Ian T.
03/02/2021
Validated Reviewer
Verified Current User
Review source: Organic

Struggling with response speed when updating calls

Customisable views in request list make it easy to view calls.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
03/02/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Useful tool for managing workload

Calls open automatically when customers have responded. Features to be able to customise the layout is one of my favourite.
LK
Lina K.
03/01/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User friendly

Simple design UI is clean Not complicated Ease of use

About

Contact

HQ Location:
Ruislip, UNITED KINGDOM

Social

@Hornbill

What is Hornbill?

Hornbill is a cloud-based software company that specializes in collaborative business applications. Their platform offers a range of solutions designed to streamline business operations, enhance team collaboration, and improve customer service. Hornbill's software suite includes tools for IT service management, enterprise service management, and automated workflow management, all designed to facilitate digital transformation across various business functions.The focus of Hornbill's solutions is on creating a simple, engaging user experience, underpinned by robust, enterprise-grade technology. The platform's flexibility allows it to be customized to meet the specific needs of different organizations, supporting their unique processes and workflows.Noteworthy for its innovative approach to service automation, Hornbill leverages cutting-edge technology to provide real-time insights and control, optimizing both internal operations and customer-facing processes. The company is committed to continuous improvement, frequently updating its offerings based on customer feedback and the evolving landscape of business technology.

Details

Year Founded
1995