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ConnectWise

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1,516 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.3
Serving customers since
1982
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Ravetree

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Product Description

Ravetree is an Agile Work Management platform designed for project-driven teams that need to track projects, capacity, and time.

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ConnectWise Reviews

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Profile Name
Star Rating
1032
408
112
29
40
Sandeep N.
SN
Sandeep N.
Director of Services at Solarus Technologies Inc
05/25/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great all around IT PSA all-in-one System

I have been using ConnectWise PSA (Manage) for over 10 years. The best part of this system is it's an all-in-one world for my service team, where all work is catalogued and organized while simultaneously keeping our customers in sync with the state of their Help Desk issue. The fact intergrates with RMM tools, report visualization tools, and documentation systems makes it the perfect 'source' for our daily work.
Andres H.
AH
Andres H.
.
05/22/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

An amazing Professional Services Automation software

Is the main software we use in our company, where we manage everything. It has been very easy to use, and we use it every day, all the time with a lot of features. In my case, we always use to manage our tickets and provide an excellent on time customer support service
Sandeep N.
SN
Sandeep N.
Director of Services at Solarus Technologies Inc
05/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great Visualization Tool

Brightgauge helps convey what's important to me as the Director of Service to the rest of my team. It allows us to use the visualized data to summarize what and where we need to focus our collective efforts. Brightgauge helps us encapsulate parts of our service delivery and assign it to a stakeholder within my team, so we can easily hold each other accountable, and support each other when we know a metric has breached the bandwidth of an individual or team. Additionally, the customer support team is fantanstic in figuring out where we have gone wrong.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982