# Axcient x360Cloud Reviews **Vendor:** ConnectWise **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.4/5.0 **Total Reviews:** 89 ## About Axcient x360Cloud Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, including Google Docs, Files, and Folders. x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 or Google Workspace to the Axcient Cloud. Given the critical nature of business data, x360Cloud gives MSPs the secure second cloud option they need to avoid the risks of being 100% dependent on Microsoft or Google for business continuity. ## Axcient x360Cloud Pros & Cons **What users like:** - Users appreciate the **restore functionality** of Axcient x360Cloud, seamlessly recovering deleted files without user intervention. (8 reviews) - Users value the **frequent and automated backup** of Axcient x360Cloud, ensuring data is always protected and accessible. (7 reviews) - Users value the **dependable and secure backup solutions** of Axcient x360Cloud, appreciating its ease of use and automation. (6 reviews) - Users appreciate the **seamless implementation** of Axcient x360Cloud, valuing the support during setup and ease of use. (6 reviews) - Users value the **dependable automation** of Axcient x360Cloud, enabling effortless management of backups and recovery processes. (3 reviews) - Cloud Services (3 reviews) - Users find Axcient x360Cloud's **ease of use** remarkable, praising its straightforward setup and efficient recovery options. (3 reviews) - Easy Integrations (3 reviews) - Easy Restore (3 reviews) - Cloud Computing (2 reviews) **What users dislike:** - Users experience a **lack of backup clarity** and inefficient processes which complicate effective data recovery. (4 reviews) - Users face **backup issues** with unclear remediation and variable recovery rates, leading to frustration and potential platform switches. (3 reviews) - Users experience occasional **delay issues** during backups and searches, impacting the efficiency of Axcient x360Cloud. (3 reviews) - Users find the **reporting and alerting features underwhelming** , lacking necessary customization and detail for effective monitoring. (3 reviews) - Users find the **complexity** of Axcient x360Cloud's backup settings and limitations frustrating and confusing. (2 reviews) - Lacking Features (2 reviews) - Search Functionality (2 reviews) - Slow Backups (2 reviews) - Slow Restoration (2 reviews) - Troubleshooting Issues (2 reviews) ## Axcient x360Cloud Reviews ### 1. Easy Microsoft 365 Backups with Seamless Integrations, Strong Security, and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** ABDUL WAHID 2. | NETWORK ENGINEER, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Axcient x360Cloud?** Microsoft 365 backups are easy to manage thanks to Axcient x360Cloud's rapid setup and ease of use. With dependable automation and robust security measures, the interface is easy to use on a regular basis. Integrations function flawlessly, and customer service is attentive and informed, giving assurance that data is always safe and readily recoverable. **What do you dislike about Axcient x360Cloud?** Although Axcient x360Cloud is dependable, the reporting and alerting features might be more detailed and configurable. Even though it works, there are certain parts of the interface that seem a little out of date. For smaller businesses, pricing could be a little excessive, and advanced capabilities occasionally need extra setting to maximize performance. **What problems is Axcient x360Cloud solving and how is that benefiting you?** By offering automated, dependable backups and quick recovery for emails, OneDrive, SharePoint, and Teams, Axcient x360Cloud reduces the risk of data loss in Microsoft 365. This guarantees business continuity, streamlines compliance, and minimizes manual labor, providing assurance that vital cloud data is always safe and readily recoverable. ### 2. Light current Engineer **Rating:** 5.0/5.0 stars **Reviewed by:** hosam m. | Light current engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Axcient x360Cloud?** I really appreciate Axcient x360Cloud for its simplicity and reliability, which are standout features that simplify managing backups and performing restores without requiring advanced technical know-how. The user interface is clean and intuitive, which significantly reduces the learning curve for our team, saving time and allowing even non-technical staff to assist with data recovery when necessary. The automated, 'set-it-and-forget-it' nature of the backups is another highlight as they run reliably with minimal oversight, building trust in the system. The search and recovery tools are not only fast but effective, providing confidence that we can quickly locate and restore a lost email, file, or full mailbox with just a few clicks, minimizing downtime. I also commend the product's integration with Microsoft 365, **What do you dislike about Axcient x360Cloud?** Overall, Axcient x360Cloud performs well, but there are a few areas that could be improved. The reporting and alerting features could be more customizable — for example, more granular control over notification settings or scheduled reports would help with proactive monitoring. Additionally, while the interface is clean, sometimes deeper searches, especially across large SharePoint libraries or Teams data, can be a bit slow. Enhancing search performance and filtering options would make recovery even faster. Finally, more detailed usage analytics or backup health dashboards would be helpful for compliance tracking and internal reporting. **What problems is Axcient x360Cloud solving and how is that benefiting you?** I use Axcient x360Cloud for data loss prevention, ransomware protection, and simplified recovery of Microsoft 365 data. It offers peace of mind with reliable, automated backups and enhances compliance by maintaining historical backups. The intuitive UI saves time by enabling easy navigation and recovery. ### 3. Intuitive Interface and Effortless Backup Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sangam M. | Associate, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Axcient x360Cloud?** Intuitive interface, quick deployment, and simple navigation for managing backups and recoveries, even for non-technical staff. **What do you dislike about Axcient x360Cloud?** Navigation: Users find navigation challenging and cumbersome, especially when trying to locate specific files, emails, or subfolders within backups. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Granular & Fast Recovery: Quickly locate and restore specific emails, files, or entire sites using features like Smart Search. ### 4. Effortless Data Protection for Microsoft 365 and Google Workspace **Rating:** 4.5/5.0 stars **Reviewed by:** Tanea C. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Axcient x360Cloud?** This software provides automatic protection for your Microsoft 365 and Google Workspace data. **What do you dislike about Axcient x360Cloud?** Many users believe that the reporting, monitoring, and alert customization features are not as robust as they could be. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Both Microsoft 365 and Google Workspace can lose data through user error, malware, accidental deletion, security breaches, or compliance needs ### 5. Easy to use portal, multi-tenant / cloud support **Rating:** 4.0/5.0 stars **Reviewed by:** Alex D. | Senior Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Axcient x360Cloud?** The x360Cloud portal is easy to use, and has a full set of features. Being able to view container backup status at a glance, along with backup sizes and specific sync issues is great. So many tools these days have convoluted UI's with no search ability, and features no one uses, making it hard to do initial setups or fully utilize all offerings. x360Cloud thankfully doesn't suffer from this. The Browser is excellent for granular restores as well. **What do you dislike about Axcient x360Cloud?** While container backup statuses are easy to pull up, remediation is not always clear (or possible). Certain defaults are questionable, you have to manually enable auto backups for M365 users on a per/ site basis. There are also some seemingly arbitrary Google limitations, such as Google Drive backups failing as they can't scan more than 100 objects, or initial Gmail backups taking weeks to complete as they're capped at 3 GB per day. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Backing up Microsoft and Google user data on the tenant level. ### 6. Decent Product, A lot to improve **Rating:** 3.5/5.0 stars **Reviewed by:** William Y. | Senior Support Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** The tools are easy to use. Overall the products are well done and earlier the products development were really fast on the development side. I like how it isn't very difficult to collect SharePoint/Teams sites like some other products which can be or require mapping individually. The Cloud backup is very strong and quite possibly one of the best I have used up to this point. **What do you dislike about Axcient x360Cloud?** The export features are still a work in progress. Lack of export and some features similar to how you can request an export to USB on the SharePoint and other sites as they can be very large. (Export to anything other then SharePoint is difficult or unavailable.) **What problems is Axcient x360Cloud solving and how is that benefiting you?** Have used the restore ability several times during emergencies. Backup sizes are quite small which is great and the fact it does not need to keep doing full backups has benefited greatly compared to other products. ### 7. easy to implement **Rating:** 4.5/5.0 stars **Reviewed by:** Diego B. | responsabile informatico, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Axcient x360Cloud?** It was simple to integrate/implement the program with our Google workspace. The support is ready and responds quickly by opening tickets, and I had the opportunity to speak with them via call as well. In general, the operation is simple, it does everything automatically and the backup is continuous every day 24/7. I only use it when I need to perform a restore, the fantastic thing is that once set up, you can forget about it and it, reliably, continues to perform the backup daily. **What do you dislike about Axcient x360Cloud?** The restore functionality for Google Workspace is not very intuitive; you can still achieve the desired restoration, but you need to understand the search mechanism. The policies for managing user profiles are somewhat limited. **What problems is Axcient x360Cloud solving and how is that benefiting you?** backup of our Google Workspace files and mailboxes. ### 8. Axcient x360Cloud is a solid product for M365 **Rating:** 4.5/5.0 stars **Reviewed by:** Scott F. | Partner for an MSP, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Axcient x360Cloud is a great product. It is easy to implement and integrate with M365. I have not had to perform much needs with customer support but when needed we have had great support with their products. I checked this monthly to make sure it is working and we get great reports from the product. **What do you dislike about Axcient x360Cloud?** There is not much to dislike about this product as it works and pretty easy to get going and review if eveything is backing up. They also provide details of what accounts are not billed for backing up. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Any and all customers that choose to backup their Microsoft 365 mailboxes, our goto is Axcient x360Cloud because it has a great price point and again it just works. ### 9. Easy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio D. | IT Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Axcient x360Cloud?** I'm an MSP and I'm using this product on many of my clients which use Microsoft 365. I use it mostly for Sharepoint sites backup and I'm very satisfied: it's easy to use and works without any issue. I use it often to recover data from specific folders. The onboarding process is really simple too. The support is quick and always solved my problems right away. **What do you dislike about Axcient x360Cloud?** The only thing I think should be improved is the interface: it's not very friendly. **What problems is Axcient x360Cloud solving and how is that benefiting you?** I'm able to protect online cloud data of those clients who don't have a physical server. ### 10. They're just so easy to work with, and always have been... **Rating:** 5.0/5.0 stars **Reviewed by:** Matt W. | Chief Information Technology Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Axcient x360Cloud?** It's not the cheapest, it's not the most expensive. But it is the only long-time partner I've had that have staid true to their word of continuing supporting their products long term, and providing very knowledgable staff to help with complex issues. I admit I've jumped ship once or twice over the last 15 years (I worked with them as e-folder as well) but as other products were acquired by venture capitalists, they were gutted and support suffered. Axcient just works. And when it doesn't, they fix it. **What do you dislike about Axcient x360Cloud?** Client-side reporting could be better, but they're currently working on that I'm told, which I'm very excited about. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We enjoy that we can have one vendor which can backup a 365 tenant, as well as "old school servers" either long term, or during migrations. ### 11. Dependable to use and count on **Rating:** 4.5/5.0 stars **Reviewed by:** Frank T. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Really like knowing we can depend on the service. Has a straightforward dashboard making it easy to set backup schedules, target destinations and select VMs or folders to include in the backup set. Makes knowing you'll have backups a great feeling. **What do you dislike about Axcient x360Cloud?** Once in a while it can take a long time to do a backup or run into an issue. This is just like other services out there but it does work **What problems is Axcient x360Cloud solving and how is that benefiting you?** Making sure we have dependable backups for our services we provide ### 12. Awesome product at a fantastic pricepoint **Rating:** 5.0/5.0 stars **Reviewed by:** Anto B. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** The ease of implementation and use. Their support helped us with the whole implementation and showed us all the features. **What do you dislike about Axcient x360Cloud?** I don't really have downsides at the moment. It has been a very positive addition to our organization. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We use it to back up our 365 and Workspace SaaS accounts. We used Dropsuite before and it was clunky and the interface was not simple as far as finding things in the backup. Axcient saves us time with easily finding what we need. ### 13. Loving x360 Cloud Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Mark A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Super easy to setup and doesn't require a lot of attention once intial configuration is complete. I haven't had to call support for x360 Cloud but we have created support cases for x360 Recover and support was good. Knowledgeable, reasonable response times, and can get someone on the phone if needed. **What do you dislike about Axcient x360Cloud?** Nothing immediately comes to mind as a "like least" about the product. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Our primary use for x360 Cloud is backing up Microsoft 365 tenants including email, SharePoint, and OneDrive. ### 14. Axcient 360cloud, better search functionality than the product it backs up! **Rating:** 4.0/5.0 stars **Reviewed by:** Arthur T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Axcient x360Cloud?** Searching for files is extremely fast. If you need to recovery a specific document, or even just find that document it may be faster to check the backup than search in the native MS enviornment. **What do you dislike about Axcient x360Cloud?** The dashboards in Axcient are a little confusing, and sometimes start getting circular. It's not the worst UI but it could stand to be improved. **What problems is Axcient x360Cloud solving and how is that benefiting you?** While I joke that I don't want to be around if Redmonds servers go offline it is a valid concern of some customers. Axcient does offer that peace of mind to our customers. It's extremely fast, it's easy to see that your data is backed up, and the customers enjoy that functionality. ### 15. Easy and just works. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Axcient x360Cloud?** It's the best and least obtrusive online backup I have found. Always sinks quickly when you reconnect to the internet so you don't have to worry about incomplete backups. Love the high level of security as well. **What do you dislike about Axcient x360Cloud?** Really don't have any complaints. Installer was hard to locate at first install, but that's really it. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Quick and efficient online backup for a good price point. ### 16. Simplicity is key **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Axcient x360Cloud?** Best part of Axcient x360 Cloud is how easy it is to get setup for Office 365. It is a few clicks and then authorization and it is integrated. **What do you dislike about Axcient x360Cloud?** Currently permissions is the only issue we have and that is because if you add someone they can now view all emails of a tenant. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Adding Backup to Office365 so we meet compliance and cybersecuirty insurance needs. ### 17. Excellent backup service for your 365 or Gsuite tenant **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip H. | Senior IT Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Being able to restore a users deleted files back to the original location within onedrive without having to touch a users machine. **What do you dislike about Axcient x360Cloud?** Getting users to pay for it but once they see the benefit its a no brainer! **What problems is Axcient x360Cloud solving and how is that benefiting you?** It allows us to backup an entire tenant of 365 or Gsuite. Being able to backup all users email, onedrive, and even sharepoint. ### 18. Axcient X360 Cloud Backups - How to make your life less stressful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Axcient x360Cloud?** Axcient X360 is a great product. It works without fault. We're backing up some big customers O365 environments and never get any failures or concerns. It's easy to setup, just a few clicks and the backups are starting. **What do you dislike about Axcient x360Cloud?** Once the intial setup is complete, there is a bit of time to wait for that first backup to be taken. Otherwise, no other issues with X360Cloud **What problems is Axcient x360Cloud solving and how is that benefiting you?** Having O365 backups give our customers peace of mind that if an email or mailbox is deleted, there's a way of getting it back. ### 19. Amazing BDR product **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Cyber Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Axcient x360Cloud?** We have been able to consolidate all of our backup vendors into one solution in Axcient. The implementation was by far the easiest we have had. **What do you dislike about Axcient x360Cloud?** We have not had any issues with x360Cloud. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We have been able to consolidate monitoring and alerting for all of our BDR needs. ### 20. Most Robust yet easy to use Cloud Services backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak R. | IT Consultant, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2024 **What do you like best about Axcient x360Cloud?** We are MSP and use Axcient x360cloud as a backup solution for all our clients' M365 emails, OneDrive, and SharePoint data. Axcient x360cloud works flawlessly. **What do you dislike about Axcient x360Cloud?** I can't complain, It is good enough for us. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We use M365 email Solution to back all clients outlook inbox, If any of client delete their emails and want those email later in future we can't recover any emails or account after 30 days. But with Axcient x360cloud we can recover all that deleted data anytime even after many years of deletion. ### 21. Simple to use and cheap **Rating:** 3.5/5.0 stars **Reviewed by:** Claudio B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** I started using it several months ago for testing, I tried to recover files, it is simple to use and effective **What do you dislike about Axcient x360Cloud?** I don't find any defects for now, it manages to satisfy the needs of my SMB customers **What problems is Axcient x360Cloud solving and how is that benefiting you?** It allows you to make backup copies of the entire tenant effectively ### 22. Great Platform but recovery can be an issue **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** The platform is a set and forget type service which we liked. Implementation was quite seemless and all seemed well until (see other feedback) **What do you dislike about Axcient x360Cloud?** Until.... we tried to recover from x360. Although Im not a technical engineer (I leave that to our technical support people here) , there were a number of issues with several of my clients when attempting to recover data. I dont know the specifics but our recovery rate was 60% recover to 40% not recoverable which was troubling. As a result we switched platforms at the time. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We still have this active as an archive for most clients but when that service hits the 1-year anniversary, we will be discontinuing x360. We are already contractually committed to a new platform CloudALLY ### 23. WONDERFUL WHEN NEEDED! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Axcient x360Cloud?** It is relatively easy to navigate even when you haven't used it before. It saved my butt when I needed it! **What do you dislike about Axcient x360Cloud?** Not much, it's not hard to set up and easy to use to look through backups. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Just yesterday I needed to use the product to investigate a claim that tons of files/folders went missing. Using the comprehensive backup timeline, I was able to show that the data never existed in the first place. Backing up users mailboxes and sharepoint sites are crucial to disaster recovery ### 24. Easy to use & helps us feel secure **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah A. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Axcient x360Cloud?** It is so easy to get in there and find what we are looking for. It is also great that you can keep historical documents forever without keeping a license and paying for that user forever. It takes very little time to setup as well. **What do you dislike about Axcient x360Cloud?** I would love if the site did not redirect you all the time. **What problems is Axcient x360Cloud solving and how is that benefiting you?** This helps our users store data forever and it is very easy to search. ### 25. Works like a dream **Rating:** 5.0/5.0 stars **Reviewed by:** Andy W. | Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Axcient x360Cloud?** The portal has a simple clean layout and is easy to navigate **What do you dislike about Axcient x360Cloud?** The hrlp menus do not always find the answers **What problems is Axcient x360Cloud solving and how is that benefiting you?** When client machine goes hard down we can restore to another machine ### 26. Very good solution **Rating:** 4.0/5.0 stars **Reviewed by:** Joey A. | Senior Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Axcient x360Cloud?** Simple, secure and effective way to help in moving infrastructure to the cloud. **What do you dislike about Axcient x360Cloud?** A little pricey compaired to other solutions. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Removing local backups and having backups for solutions already in the cloud. ### 27. simple and straightforward **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Axcient x360Cloud?** This product is so simple to use, takes a matter of minutes to setup and once that's done it does everything for you. Then sit back and all the hard work is done. **What do you dislike about Axcient x360Cloud?** Doesn't send reports of good backups or failed ones even though it says it does **What problems is Axcient x360Cloud solving and how is that benefiting you?** It allows me to setup backups for clients to ensure they have all the data if anything goes wrong ### 28. x360 cloud is extremely simple to setup and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan W. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Axcient x360Cloud?** It takes a matter of a few minutes, literally, to add a 365 tenant. Backups occur automatically. It's practically set it and forget it. **What do you dislike about Axcient x360Cloud?** So far I can't say there is a lot I don't like about it. Maybe reporting could be a little better, but that is getting a little picky I think. **What problems is Axcient x360Cloud solving and how is that benefiting you?** I feel confident my customers 365 environments are fully backed up and secure. ### 29. Great Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Blake E. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Easy to use, Software just works and has so many restore options **What do you dislike about Axcient x360Cloud?** Spin ups don't always work and working with support on that **What problems is Axcient x360Cloud solving and how is that benefiting you?** Having an all in solution ### 30. Reliable Backup Service **Rating:** 3.5/5.0 stars **Reviewed by:** Joseph S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** We have been using Axcient for a few years now and have had no issues with the virtual hard disk restores. **What do you dislike about Axcient x360Cloud?** We have had some issues withe the LFTP client for downloading images from the cloud. We can reliably get 35Mb download but have to jump through some hoops to use LFTP max speeds. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Cloud backup and restoration. Testing virtual backups and file system backup ### 31. Simple tool and great support! **Rating:** 4.5/5.0 stars **Reviewed by:** Alex L. | Level 1 Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** The simple UI and search function on the portal. **What do you dislike about Axcient x360Cloud?** Response time on some searches during recovery. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Continued updates on the platform benefit my day to day use. ### 32. This has saved our hide! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff L. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Ease of setup, use, and flexibility in selecting objects for restore **What do you dislike about Axcient x360Cloud?** We have not disovered any negative issues yet. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Easily backup 365 and Google Suite users ### 33. We’ve been with Axcient over 15 years and their software is very easy to use and very reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Marcel V. | President / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Excellent support and great people to work with. **What do you dislike about Axcient x360Cloud?** The acquisition by CW is very concerning but we will just wait and see. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Reliable backup ### 34. Easy to implement into the our stack! **Rating:** 4.0/5.0 stars **Reviewed by:** Josh C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Axcient x360Cloud is a super easy product that give us the added security our clients are looking for. **What do you dislike about Axcient x360Cloud?** I would love to see a more updated portal. Its good but could be confusing to figure out how to recover a single file on a OneDrive share. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Our clients use Microsoft products and they require a second backup of that data. ### 35. Peace of mind for my cloud only customers **Rating:** 4.0/5.0 stars **Reviewed by:** Evan F. | Technical Service Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** Axcient is simple and easy to get setup. The search is fantastic and quick. We use it every day. It is easy to integrate into existing environments. Customer support is responsive. **What do you dislike about Axcient x360Cloud?** I have no dislikes as of yet. Axcient has been great. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Axcietn helps us ease our customers minds by providing a robust backup solution for all their microsfot sharepoint and exchange workloads. ### 36. Axcient gives business peace of mind **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | System engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Axcient x360Cloud?** The support is awesome and easy too work with. Axcient is easy to use and has alot of useful feature and it fit will with exisiting hardware and was easy to implement and we use daily to ensure that our backups are working **What do you dislike about Axcient x360Cloud?** Offboarding the D2C is a confusing when removing it from servers **What problems is Axcient x360Cloud solving and how is that benefiting you?** Axcient just makes backups easy ### 37. Axcient is a trusted partner when it comes to user data BCDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Axcient x360Cloud?** I have used other SaaS backup products in the past and they just did not deliver. Axcient has been able to restore in countless scenarios, from accidental deletions to malicious actions. **What do you dislike about Axcient x360Cloud?** I have never had a negative experience with Axcient! **What problems is Axcient x360Cloud solving and how is that benefiting you?** Axcient makes sure we can recover SharePoint, OneDrive, Exchange, and even Teams history. ### 38. An amazing platform and a portfolio of products for the partners **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Ease of use, versioning, recover options, parner support, ease of implementation, customer support, ease of Integration **What do you dislike about Axcient x360Cloud?** I wish that clients could browse photos as a galery of pictures similar to a galery on a mobile phone **What problems is Axcient x360Cloud solving and how is that benefiting you?** Additional backup to the onsite backup and we also use to sync files for the sales people ### 39. Axcient x360Cloud is a great way to protect your products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Axcient x360Cloud?** Customer service is fantastic. They are always quick to help with anything you need. The user interface is great and easy to understand. Microsoft 365 is easy to backup and support. The server online backups are fantastic. They are easy to restore as well. **What do you dislike about Axcient x360Cloud?** Sometimes being able to manage multiple MSP accounts can be a pain. Maybe easier ways to search to find users we need to manage. **What problems is Axcient x360Cloud solving and how is that benefiting you?** My main usage is for server backups for two of our MSP clients. Axcient allows for those backups in an easy to use manage. ### 40. support is fast to help you **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** support is fast to help me recover a file or folder from onedrive ease of deployment is a plus **What do you dislike about Axcient x360Cloud?** a different area to manage in axcients portal.. but no big deal. **What problems is Axcient x360Cloud solving and how is that benefiting you?** onedrive does not reliably share docs among devices on clients accounts. It's saved our bacon more than once ### 41. Fantastic Cost Effective Solution **Rating:** 5.0/5.0 stars **Reviewed by:** jeff B. | CEO, CvCISO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Axcient x360Cloud?** Navigating the portal was easy for deployment. Implmentation has gone smoothly. **What do you dislike about Axcient x360Cloud?** No negatives at the moment. I have had 0 issues. **What problems is Axcient x360Cloud solving and how is that benefiting you?** The solution checks a lot of complinace and standards requirements. It allows our cusotmers to have an effectove Back up and DR solution and also checks boxes for cyber insurance. ### 42. Axcient has been a great company to work with. They have great products and support and fair prices. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** The products are very easy to use and their support is always available to help if needed. **What do you dislike about Axcient x360Cloud?** I wish there was a folder list for restoring e-mail and I wish I could backup more often than 4 times daily. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Cloud backups without any effort from our customers. ### 43. Backing up our office365 on the fly **Rating:** 3.5/5.0 stars **Reviewed by:** Brady P. | Information Technology Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** I love the feeling that we are protected if anything happens to our Office365 data. **What do you dislike about Axcient x360Cloud?** I would like to be able to remove cleints from dashboard without creating a ticket. **What problems is Axcient x360Cloud solving and how is that benefiting you?** I sleep at night knowing my data is protected if anything happens to my office365 account. ### 44. Axcient x360Cloud: Easy to Deploy and Simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** I work with an MSP so we deploy this to muttiple clients Support is a snap Easy to work with Plent of documentaiton **What do you dislike about Axcient x360Cloud?** Price However it's very flexable with our aggrement **What problems is Axcient x360Cloud solving and how is that benefiting you?** Exchange Online, OneDrive, and SharePoint It's solving our headakes of file retention and restoring ### 45. Excellent Solution to Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Edward S. | Owner / President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** Simple to use and a robust feature set. We love that you can run virtually for 30 days in the event of a disaster. **What do you dislike about Axcient x360Cloud?** The platform UI is a little dificult to get used to. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Backup solution without the 3yr commitment by other vendors. ### 46. Covers essential backup functions and recovery for disasters **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** The ability to schedule automated backups and access them when needed **What do you dislike about Axcient x360Cloud?** the cumbersome number of clicks it takes to pull up a backup. There are multiple steps that could be combined to make it easier **What problems is Axcient x360Cloud solving and how is that benefiting you?** Disaster recovery and user support ### 47. Very good customer service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Sam C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** The portal is fantastic and easy to use, the support team are amazing to talk to and handle any issues quickly **What do you dislike about Axcient x360Cloud?** Wish they offered more products under the brand **What problems is Axcient x360Cloud solving and how is that benefiting you?** When it comes to restore data it's been quick and easy ### 48. Axcient FTW!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** One of the best on the market when it comes to backup soulutions! **What do you dislike about Axcient x360Cloud?** The UI could be improved and there is a common bug with the login on server machines. **What problems is Axcient x360Cloud solving and how is that benefiting you?** It makes clients happy and my job easier! ### 49. Great product, simple to configure, works without needing constant supervision **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Axcient x360Cloud?** In many ways, cloud backup products are largely much the same - but the Axcient x360 Cloud is very straightforward to configure, and once commissioned just hums away. **What do you dislike about Axcient x360Cloud?** None really - so far, it's proved very simple to use and restore when required **What problems is Axcient x360Cloud solving and how is that benefiting you?** MS365 is a great product, but not infallible - adding Axcient x360 Cloud protection gives the reassurance that, even if the tenant is deleted, the data is safe. ### 50. Favorite MSP backup software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** Easy to setup and maintain for our clients and provides business continuity **What do you dislike about Axcient x360Cloud?** Slightly better Sharepoint Online file recover options for restoring back to the same site library **What problems is Axcient x360Cloud solving and how is that benefiting you?** Backing up client data in Office 365 and onsite servers ## Axcient x360Cloud Discussions - [What is Axcient x360Cloud used for?](https://www.g2.com/discussions/what-is-axcient-x360cloud-used-for) - 1 comment - [View Axcient x360Cloud pricing details and edition comparison](https://www.g2.com/products/axcient-x360cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+15%3A29%3A09+-0500&secure%5Bsession_id%5D=740e0c74-16ba-48fa-bafa-aa2be2b5c567&secure%5Btoken%5D=73a90cdad2de6f901bb4ebaff83b87012d76cc498907f465ba8f139275ca758e&format=llm_user) ## Axcient x360Cloud Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Storage Formats **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Axcient x360Cloud Alternatives - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (420 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - 4.5/5.0 (530 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) - 4.6/5.0 (379 reviews)