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ConnectWise

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1,718 reviews
  • 21 profiles
  • 46 categories
Average star rating
4.3
#1 in 1 categories
Grid® leader
Serving customers since
1982
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ConnectWise PSA

518 reviews

Business Automation and ConnectWise PSA (formerly ConnectWise Manage)

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ScreenConnect

493 reviews

ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.

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ConnectWise CPQ

142 reviews

ConnectWise CPQ (formerly ConnectWise Sell) Sell offers IT solution providers of all sizes a cloud-based quoting platform that accelerates the quote-to-cash process and enables it to run smoothly. Tight integrations with leading CRMs like NetSuite, Salesforce, and ConnectWise Manage provide end-to-end visibility into the sales pipeline from quote and proposal creation to ordering, fulfillment, and billing.

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ConnectWise Automate

136 reviews

ConnectWise Automate's remote monitoring and management platform allows businesses to automate IT tasks to improve efficiency.

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Get the assurance that your Office 365 data is backed up, restorable, and protected, using the Axcient Cloud.

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ConnectWise RMM

65 reviews

ConnectWise RMM: Less time on support tickets means better margins Automate your technician's day-to-day activities through a single intuitive interface. Start with powerful out-of-the box automations to handle and solve alerts. Get expert Done-For-You deep customizations with our NOC services and help desk.

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SmileBack

35 reviews

SmileBack is the only customer feedback platform that makes it so easy for MSPs and IT Solution Providers to capture genuine and actionable insights that improve customer retention and increase their revenue.

Profile Name

Star Rating

1098
431
114
35
42

ConnectWise Reviews

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Profile Name
Star Rating
1098
431
114
35
42
EW
Eileen W.
04/03/2026
Validated Reviewer
Review source: G2 invite

Works Really Well with PSA After Integration and Updates

After it was fully integrated and updated, it has been working really well with PSA.
EW
Eileen W.
04/03/2026
Validated Reviewer
Review source: G2 invite

Easy CSAT Collection and Setup

Great tool, and it’s easy to set up for collecting CSAT information from clients.
Brad M.
BM
Brad M.
IT Systems Engineer II at Theragenics Corporation
04/02/2026
Validated Reviewer
Review source: Organic

Reliable and Easy Remote Support with ScreenConnect

I've been using ScreenConnect for over four years, and it's a great product. It's one of the best ways to connect remotely to another system. We use it for assisting users with various remote issues and connecting to the back end to improve workstation functionality. ScreenConnect is incredibly helpful for support on non-customer machines with one-time connections. I really like the toolbox feature because it keeps a uniform set of tools available for our technicians. The backstage functionality is fantastic as it allows us to work on the machine without needing the user present. The ability to cut and paste within ScreenConnect is really helpful. It's integrated into NinjaOne, which makes monitoring and maintaining our machines super straightforward by allowing us to open a session with a single click. Setting up ScreenConnect was a no-brainer, very easy—we just installed the agents, and training our technicians only took a little while.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982