CallRail

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4.5 out of 5 stars
1,977 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011
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CallRail Solutions

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CallRail

1,977 reviews

CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

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Star Rating

1498
403
47
13
16

CallRail Reviews

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Profile Name
Star Rating
1498
403
47
13
16
Robert E.
RE
Robert E.
Vice President of Operations and SalesSmall-Business (50 or fewer emp.)
11/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Voicemail Access, Anytime and Anywhere

|CallRail
I use CallRail to listen to important messages when I’m away from the office, on my phone or computer. It solves many logistical problems, and being able to access it anytime is huge. I love that I can rewind or fast-forward while listening, and the voicemail feature in email is huge. I like all the features I’ve used, and setup was very easy—our IT guy installed it.
Contact J.
CJ
Contact J.
Call Center DirectorSmall-Business (50 or fewer emp.)
11/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Setup and Lead Tracking, Despite Costly Toll-Free Numbers

|CallRail
I love that I can bring a lot of different numbers to my portfolio. It helps us measure different lead sources, keep each strategy separate, improve our marketing expertise, and track our investment. The setup was very easy, and I could open new numbers and keep track of them.
Verified User
U
Marketing Coordinator
Small-Business (50 or fewer emp.)
5/5

The software excels in integrating calls from various platforms while keeping them organized, which enhances clarity in communication. Its reliable performance and user-friendly navigation contribute to a positive experience.

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HQ Location:
Atlanta, GA

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What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011