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CallRail

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1,818 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011

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CallRail Reviews

Review Filters
Profile Name
Star Rating
1384
366
39
13
16
Ryan S.
RS
Ryan S.
07/15/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Call Tracking Made Easy, UX Needs Improvement

The thing I like most about CallRail is just being able to listen to the call recordings after the fact. I can call and initiate calls through CallRail as well, ensuring the bulk of my calls are recorded and can be referenced by myself and my teammates.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
07/15/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Crucial for Tracking Offline Leads with GCLID and Campaign Parameters

Tracks all forms and calls with Google click id (gclid) and campaign parameters, it has made it crucial for my clients to tag offline leads/sales for internal tracking and upload back to Google Ads. It's also very affordable.
Lydia P.
LP
Lydia P.
07/15/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Excellent Number Tracking

The number tracking for specific marketing pieces and that it integrates with Salesforce.

About

Contact

HQ Location:
Atlanta, GA

Social

@CallRail

What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011