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CallRail

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4.5 out of 5 stars
1,818 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011

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CallRail

1,818 reviews

CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

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Star Rating

1384
366
39
13
16

CallRail Reviews

Review Filters
Profile Name
Star Rating
1384
366
39
13
16
Miriam T.
MT
Miriam T.
07/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

After-Hours Support That Keeps Us Informed

|CallRail
The after-hours support involving taking messages from the caller and emailing us the details.
Verified User in Real Estate
AR
Verified User in Real Estate
07/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

AI Assistant Handles Calls Smoothly, with Helpful Transcripts and Tracking

|CallRail
AI assistant can handle the calls when we are way from the desk. Call transcript and call tracking.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
07/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

CallRail’s AI Call Scoring Saves Us Hours

|CallRail
Callrail is my favorite call tracking tool that we use across all of our clients because of the ai call scoring, we have tested this against real humans from our team and can confirm It is about 98% accurate. This is extremely helpful in saving my team time reviewing them manually.

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HQ Location:
Atlanta, GA

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@CallRail

What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011