Avaliações e Detalhes do Produto de Vonage Contact Center (formerly NewVoiceMedia)

I was impressed by how Vonage made processes and customer support so easy for my clients. It was one of the easiest systems to implement and we enjoyed learning about their features. Like how it's a LOT in one, like a virtual phone. Análise coletada por e hospedada no G2.com.

Some might say their price isn't the best out there, but when you compare, you'll want to stay with Vonage. Análise coletada por e hospedada no G2.com.

A paciência para ajudar o cliente com o máximo cuidado. Análise coletada por e hospedada no G2.com.

O tempo de espera para um cliente é um pouco longo demais, especialmente quando o atendimento ao cliente deve estar disponível imediatamente quando necessário. Análise coletada por e hospedada no G2.com.

Due to my position in my work, I've learned and specialized in a lot of systems to provide and recommend to clients -- Vonage was a HIT! I was impressed by how easy it was to use and implement.

I love a system (or software) that lets me customize it and make it work to adhere to a client's needs and wants. Once integrated, they use it every day. Análise coletada por e hospedada no G2.com.

Nothing so far! Also haven't heard negative feedback. We've communicated with their support for implementation purposes. Análise coletada por e hospedada no G2.com.

When you're part of a very focused customer-experience brand, you want to find the best of the best to be able to provide that for the customers. It's easy with Vonage! We loved how easy it was to implement, super straight forward and broad options/features. The set up and integration time was shorter than the usual systems. Análise coletada por e hospedada no G2.com.

No complaints so far, haven't contacted their support team as I've been able to find the answers on my own! Análise coletada por e hospedada no G2.com.

Vonage Contact Center unified client engagement across multiple channels, which substantially increased our team’s process optimization and customer satisfaction. The real-time reporting and analytics provided invaluable insights, and the cost-effective cloud-based solution reduced our operational expenses. Análise coletada por e hospedada no G2.com.

Navigating the initial setup process for Vonage Contact Center poses some challenges due to its complexity, requiring time and effort to configure the system effectively. Análise coletada por e hospedada no G2.com.

É fácil ter um telefone virtual e é uma opção que oferecerei aos meus clientes no futuro. Análise coletada por e hospedada no G2.com.

Provavelmente o preço, já que é um pouco alto para apenas um número de telefone. Análise coletada por e hospedada no G2.com.

Ease of implementation, ease of use, and ease of integration are all there. Análise coletada por e hospedada no G2.com.

Its okay, nothing really special. Nothing bad though. Análise coletada por e hospedada no G2.com.

Videochamadas e reuniões com clientes são tão fáceis. Sem problemas com a conexão e nunca trava. Análise coletada por e hospedada no G2.com.

Eu não encontrei nenhum problema com a plataforma. Muito fácil de usar. Análise coletada por e hospedada no G2.com.

é super profissional e pessoas muito prestativas. Análise coletada por e hospedada no G2.com.

vonage contact center deve incluir é simplesmente ótimo, nada de ruim agora Análise coletada por e hospedada no G2.com.

Very quick responses. It felt like at every step, there could be assistance at hand. Análise coletada por e hospedada no G2.com.

The pricing can be offputing but it isn't anything that would drive people away in the long run. Análise coletada por e hospedada no G2.com.