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A integração com o Bamboo HR foi perfeita e a equipe de suporte estava disponível rapidamente e resolveu meu problema na primeira vez que liguei. Estar integrado com o Bamboo resultou em menos erros da minha parte e economiza tempo. Análise coletada por e hospedada no G2.com.
Quando você adiciona um novo funcionário, o Trax não reconhece isso automaticamente e isso me fez deixar de pagar dois funcionários antes de perceber que precisava adicioná-los manualmente. Análise coletada por e hospedada no G2.com.
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It processes payroll adequately. It is also owned by our HRIS, BambooHR, so that is helpful to avoid having to constantly ensure data is synced, as all data loads directly into payroll without any effort. Análise coletada por e hospedada no G2.com.
When running your first pay run in this system, they require a wire transfer before they can start performing ACH from your bank account. This is a completely unnecessary step and not required by ACH guidelines. They claim it is related to ensuring you have the money in your account before doing any ACH transactions, but this doesn't fully make sense, especially when you have provided them with information on prior pay that has occurred just weeks/months before.
The system itself is extremely simplistic and could use some tweaks to improve user-friendliness and overall experience.
Due to the integration with BambooHR, it is difficult to perform certain actions, since BambooHR drives the data that TRAX has. For example, a terminated employee who has a pay error has to be essentially rehired in order to make any changes. To my knowledge, this is not something you see in other payroll systems. Contrary to other payroll systems, when errors arise, their willingness to help or own the process is minimal (unless you pay I'm sure).
Lastly, and worst of all, even when combined with BambooHR, they are not compliant with certain state/local laws. The biggest example is having to show time off balances on paystubs, which this system will struggle with depending on how you setup your time off. Análise coletada por e hospedada no G2.com.
Trax integrates well with our HR platform Bamboo. We have been able to cut the time in half working on payroll. Análise coletada por e hospedada no G2.com.
Customer service can be hit and miss. I want more easily accessible training videos. Análise coletada por e hospedada no G2.com.
Having employees be able to edit their own time cards and request time off. Análise coletada por e hospedada no G2.com.
Doesn’t really link great with EaseCentral. Remote Link is kind of a pain. Multiple times there have been weird issues with deductions and apparently the system creating voided dates for them. Análise coletada por e hospedada no G2.com.
The ease of use is the best part not only for admin but also employees. There is not a lot of training required. Análise coletada por e hospedada no G2.com.
Holidays do not carry over from year to year - have to input every year
Not really a fan of the 100 per hour instead of 60 - employees often get confused Análise coletada por e hospedada no G2.com.
O pacote completo que a TRAZ oferece e a facilidade do sistema tanto para os funcionários quanto para os empregadores. Análise coletada por e hospedada no G2.com.
O sistema funciona bem, embora existam muitos produtos semelhantes com preços melhores. Análise coletada por e hospedada no G2.com.
Loving the ease of use! I've used this for my small business and it worked wonder!!!!!!!
Employees loved it! Análise coletada por e hospedada no G2.com.
A bit slow. Can take a bit of time uploading Análise coletada por e hospedada no G2.com.
This has helped me so much. It has made timekeeping so much easier. Análise coletada por e hospedada no G2.com.
The only thing that I wish is that it kept up with the times and had a facelift to make the software easy on the eyes. Análise coletada por e hospedada no G2.com.