Avaliações 217 Optimove
Sentimento Geral da Revisão para Optimove
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Eu gosto de como as funções são fáceis de navegar. O controle de missão é uma plataforma incrível que torna a análise de campanhas muito suave. Eu também gosto de como é fácil reunir dados relevantes. Liat também é ótima e nos auxilia com qualquer dúvida que temos de forma eficaz e eficiente, trabalhamos muito bem juntos e ela ajudou muito a equipe. Análise coletada por e hospedada no G2.com.
Lentidão ocasional de funções como controle de missão e gerenciador de modelos. Análise coletada por e hospedada no G2.com.
Tantos recursos, dados, painéis e escalável Análise coletada por e hospedada no G2.com.
Às vezes, é um pouco complexo usar ou compreender novos recursos facilmente. Pode sair do controle se não for gerido adequadamente e com supervisão diária dos esforços das equipes. Análise coletada por e hospedada no G2.com.
Cobertura completa das atividades de CRM em um hub, automatização. Análise coletada por e hospedada no G2.com.
há sempre coisas que podem ser melhoradas, certa falta de flexibilidade em algumas opções Análise coletada por e hospedada no G2.com.
Optimove is easy to use, has a great support team which are really skilled talented and friendly. Optimove has been one of the most complex CRM I've had the chance to work with so far. It has a really complex default way to create content for your end users, however it also allow a lot of tailoring for your prefference. My favorite aspect is that I can create my own attribute, just they way I like them Análise coletada por e hospedada no G2.com.
I think the Dashboard and Mission control can be a little bit more user friendly. Having to manage 3 brands, it would help to have a clear differentiation between each within the reports + a way to see all campaigns from a macro stand point to have an easier way to asses their success (I'm not sure how this would be possible though). Análise coletada por e hospedada no G2.com.
The Campaign Builder and Mission Control are the most valuable tools in Optimove. With the Campaign Builder, I can create campaigns for different segments with just a few clicks, and it also allows me to utilize multiple channels. Meanwhile, Mission Control makes it effortless to measure and export all running campaigns. In my opinion, these tools significantly enhance productivity. Análise coletada por e hospedada no G2.com.
The new drag and drop Dashboard is not very user-friendly. Perhaps a different type of dashboard with more comprehensive reports would be highly useful. Análise coletada por e hospedada no G2.com.
Optimove has all of the necessary features for setting up ultra-personalised multi-channel marketing campaigns. The Target Group builder and customer segmentation attributes are invaluable. I love the wide variety of KPIs and dashboards available for analysing campaigns and customer behaviour from every angle possible. Our Customer Success Manager is also always on hand to speedily answer any questions we have! Análise coletada por e hospedada no G2.com.
Some pages can sometimes take a while to load if you have many campaigns running/a lot of data. Resolving bugs or data errors can also sometimes be time-consuming. Análise coletada por e hospedada no G2.com.
The user interface is incredibly intuitive and easy to navigate. Great team with a lot of experience,customer friendly. Being able to anticipate customer behavior and tailor our outreach accordingly is giving us something extra. Análise coletada por e hospedada no G2.com.
Being fair. There isn't much to disklike. Análise coletada por e hospedada no G2.com.
I like how Optimove is basically a one-stop shop. In other words, Optimove offers numerous features to help us meet our business needs and achieve out goals. It's also extremely helpful that we are able to integrate other tools with Optimove, such as our push tool, so that we are able to plan and schedule everything through Optimove. Lastly, Optimove has an exceptional customer service team. They respond to issues in a timely matter and ensure that they communicate status updates to you as their working through different issues. Análise coletada por e hospedada no G2.com.
The one thing that could use some improvement is ensuring that the data is updated in a timely matter each day. There have been a few different periods of time where the Daily Process would constantly update very late in the day and it interered with our comms schedule. Análise coletada por e hospedada no G2.com.
We are still in the process of integrating and getting set up on Optimove, and the team there has been brilliant and accommodating to our businesses needs, as we have yet to launch. I really appreciate all the contact hours to go through training and getting us up to speed on best practices and receiving info on how to fully maximize the benefits out of using their product. Optimove is a very easy to use CRM system, and intuitive compared to other platforms out there. Análise coletada por e hospedada no G2.com.
At the moment, we are still in the process of getting set up on Optimove and there is nothing that I dislike. The process has been seamless and we're excited to start utilizing Optimove's features in our marketing efforts. Análise coletada por e hospedada no G2.com.
