Avaliações em Vídeo
Revisão do Iterable por Chris
Avaliações 641 Iterable
Sentimento Geral da Revisão para Iterable
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Journey Builder. Ele oferece a capacidade de criar fluxos de mensagens abrangentes através de mensagens de texto, e-mail, notificações push e mensagens no aplicativo, tudo em um só lugar. Custom Events também é uma maneira realmente incrível de rastrear o sucesso de suas campanhas. Análise coletada por e hospedada no G2.com.
Às vezes, pode ser bastante dependente de API / tecnicamente. Não é uma ferramenta que você pode simplesmente conectar e usar imediatamente. Você realmente precisa acertar na implementação para garantir o sucesso com ela. Análise coletada por e hospedada no G2.com.
A equipe de suporte do Iterable! Eles são sempre muito prestativos. Análise coletada por e hospedada no G2.com.
Iterable é uma ferramenta incrível, mas eu adoraria ver mais uniformidade em termos de UI. Análise coletada por e hospedada no G2.com.
Iterable acabou de lançar novos recursos que são incomparáveis neste espaço.
Atendimento ao cliente de primeira linha.
Interface de usuário moderna. Análise coletada por e hospedada no G2.com.
Nada no momento, tudo tem sido sólido. Análise coletada por e hospedada no G2.com.
The user interface is very user friendly. People outside of the core CRM can make sense of the flow! Análise coletada por e hospedada no G2.com.
Sometimes I can't tell what changes have been made to a draft in a journey. Análise coletada por e hospedada no G2.com.
É fácil criar uma jornada, também é muito fácil criar os feeds de dados que ajudam muito na criação de um modelo de e-mail. Análise coletada por e hospedada no G2.com.
A maneira de criar um modelo em HTML ainda parece estranha. Eu uso tabelas para criar um modelo e, às vezes, quando envio uma prova do e-mail para mim, não é o mesmo que é mostrado para mim na página iterável. Na maioria dos dias, eu uso um navegador e altero o HTML e depois importo. Análise coletada por e hospedada no G2.com.
Interface, fácil de usar, intuitiva, multicanal, atendimento ao cliente Análise coletada por e hospedada no G2.com.
O tempo de processamento pode ser um pouco lento ao implantar campanhas, dependendo do tamanho da lista. Análise coletada por e hospedada no G2.com.
Put aside that Iterable's interface badly needs to be cleaned up, and you'll see that pretty much all the tools you need to be successful are there. Basic things like STO, subject line AI, and fairly robust workflows are all contained. Nested data structures allow you to keep conversion history fairly easily and manage multiple lines of business. And even though I personally hate working with data feeds, I have to admit they do make life easier. Plus, I've never had a major limitation using Handlebars. It might take a few tries, but there's always a way.
I've migrated two clients to Iterable on top of working with three companies full-time who use them, and it's easily the simplest migration I've managed.
The tradeoff between Iterable and anything else isn't going to be feature set. It's going to be UI and support for more complicated things you want to build. But with the right help from other Iterable users, you'll save a fortune by just not letting yourself get woo'd by a prettier design. Análise coletada por e hospedada no G2.com.
If you want anything other than basic support, you're going to get dragged through the mud paying for it. So expect 2-4 days for a decent answer on anything more advanced than a question you can find answered in the support center. Mitigate this by finding a user group you can ask questions. Also, solutions architecture isn't wildly helpful from my experience. Again, user groups help this a lot. Lastly, the templates versus campaigns setup is annoying. There should be an option to shut of templates altogether if you're a company who custom codes your emails (which you should). Análise coletada por e hospedada no G2.com.
I use Iterable daily for our marketing efforts. It is a very robust system that allows us to send hundreds of campaigns from SMS, Email, and Push Notifications. We're able to create hundreds of user attributes that connected directly with our system and use that to build and send fully personalized campaigns. Their UI is very easy to use and navigate.
Iterable also have amazing customer service. My company is connected with a CSM that is very responsive. They have the best online support i've seen. Whenever I need help, they usually respond within 2 minutes. 100% recommend. Análise coletada por e hospedada no G2.com.
There's not much to complain about with Iterable. They are always evolving as a company and constantly ask for feedback to help them improve in all areas. Análise coletada por e hospedada no G2.com.
I like how easy it is to use, and how you can create target segments based off who has opened, clicked, or who actually received the email. I like how there is a more customizable option for those who know code and a simple version for those who like to plug and play. I like that you can see click heatmaps. I like how you can get a wide variety of statistics from your emails and how easy it is to organize your campaigns within Iterable. I like how easy it is to create lists within Iterable and how simple it is, but also how complex it can get for stricter targeting. I think Iterable has been great for sending bulk emails for our business. I think it also has a lot of capability that we haven't fully used yet. Análise coletada por e hospedada no G2.com.
Only thing I don't like is how you can't see how many clicks you got from sections that send an email compared to those that send someone to a website. E.g. If I have a tile linking out to a landing page, you are able to see this on the heatmap. If I have a photo that leads to an email to send to our business, you can see how many overall clicks the email received, but it doesn't show you which tiles had those clicks and how many individual clicks each tile has on the heatmap. Análise coletada por e hospedada no G2.com.
