Avaliações e Detalhes do Produto de Innago

First of all, It is free.

As a property manager, saving an operational cost means saving landlord's expenses and lower the tenant's expenses.

I didn't expect too much of customer service at first, however, I was wrong. very responsive and willing to help their customers! I know there are some glitches and hiccups but none of them are perfect. some of my issues has been resolved very quickly, others are not but it is not the end of the world. I would feel bad if my issues were not treated with paid services. I've been using Innago.com for several years and it made my job much easier.

I've also tried other free services, but Innago.com is way better than other free services. Hope they don't start charging subscription fees because many of users like me will be very disappointed. Star as you are! I will stay in here! Análise coletada por e hospedada no G2.com.

sometimes, the site is being laggy. Also recent site update was not as I expected..Wish they can give individual user to choose original version vs newer updated version.

Some of features has to go through them such as deleting payees.

If user have more control of the site, that would be great! Análise coletada por e hospedada no G2.com.

With Innago, we can track out expenses, and the income we bring in. Being able to provide leases online, e-sign, and maintain everything in one place has been fantastic. Invoices sent automatically, late fees applied, document management functionality, and being able to pay rent is fantastic. The ease of integrations and the implementation time it took was very minimal, allowing us to use the product daily. If you have any issues, customer support is there to assist, and are pretty responsive. Análise coletada por e hospedada no G2.com.

I wouldn't say there are things that are a downside. I do believe, things can continue to improve and Innago has proved that to be the case by releasing great updates, new features, etc. The time it takes to produce product is sometimes slower than I would like, but then again, I'm an impatient individual. :) Análise coletada por e hospedada no G2.com.

Innago is intuitive and easy to use. I use it almost every day. I could quickly set up the things I wanted to use. I tried several other property mgmt solutions, but I didn't like those. I'm a small scale owner/landlord with only several homes, but I manually manage them. I liked the flexibility that I can use features (payment collection, listing, etc) if I want but I'm not forced to do. This allows me to pick and chose what I need.

Their supprt is also very responsive and helpful, I had only one case but it was handled professionally and timely.

Innago might not be as feature rich as some other paid alternatives, but it is perfect for my needs. I'm glad I found this, keep up the good work. Análise coletada por e hospedada no G2.com.

Would be good to have more integrations on the listing side, ie publish to more vendors, such as Redfin.

I miss several admin pages, for managing payees, categories, etc. Ie. I made a typo in one of the Payee name and there was no way for me to fix it.

The UI is a bit convoluted in some cases, a "common" use case is to change the rent, and it took me some time to find where to go. I think it was hidden under Tenants --> then leases, it would be better to somehow rething the DX. Análise coletada por e hospedada no G2.com.

I tried out Innago to manage my rental for my most recent renter, and honestly, I don’t know how I ever did this without it. It takes care of everything!  From screening tenants,  to background checks, to creating a lease, and signing it electronically, to rent collection, and even maintenance reporting. The tenant portal is nice and makes me look professional.  They can submit maintenance requests, send messages, and it keeps everything organized in one spot for them (and me!). Análise coletada por e hospedada no G2.com.

The onboarding wizard was great, but didn't seem to exactly mimic the flow I had for my first renter and caused me to have to jump around a bit. I called support to understand why it was showing that one section was not complete. I found that there was a radio button I had missed where I needed to select my bank as the place they would send money for rent. Since I'd already entered my banking info, I would have that it would have defaulted to that. Also the radio button was hard to see. Still, their support was excellent and got me taken care of in quick order. Análise coletada por e hospedada no G2.com.

Most free rent collection systems don't offer the ability for a landlord to collect rent other than monthly. Yet, I was looking to set up weekly, biweekly, semi-monthly, etc to fit the rental contracts I have established. I was pleased to see that Innago offers this and has many other useful tools that landlords can take advantage of. The setup has been user friendly for both me as well as the tenants. The customer service has answered every question I've had in a timely and effective manner. I expect to get a lot of use out of this system especially since it has integrated so well into how I operate. Análise coletada por e hospedada no G2.com.

I often need a notary service and thought this would be a helpful feature if it could somehow be integrated into they system. Análise coletada por e hospedada no G2.com.

Innago é um salva-vidas para gerenciar minha propriedade em Cleveland, Ohio, assim como minha ADU em Los Angeles, CA. A plataforma é fácil de usar, com tudo o que preciso, como aplicativos de locatários, contratos de locação e portal de cobrança de aluguel, tudo em um só lugar. Os lembretes automáticos e o acompanhamento de pagamentos tornaram o gerenciamento de ambas as propriedades sem esforço e eficiente.

O que mais amo é que o aplicativo é completamente gratuito, tornando-se uma solução econômica para gerenciar minhas propriedades. Nunca precisei entrar em contato com o suporte ao cliente porque tudo funciona de forma tão perfeita. Innago realmente simplificou ser um gerente de propriedades em movimento, economizando meu tempo e reduzindo meu estresse. Eu recomendaria altamente a qualquer pessoa que procura uma ferramenta de gerenciamento de propriedades direta e confiável. Análise coletada por e hospedada no G2.com.

Eu gostaria que os recursos de relatórios tivessem mais personalização para se adequar melhor às necessidades únicas de cada um dos meus inquilinos. Um paga aluguel a cada duas semanas, enquanto outros pagam uma vez por mês. Para mim, pode ser erro do usuário... o site pode ser complicado de navegar quando preciso documentar o pagamento antecipado do aluguel. Análise coletada por e hospedada no G2.com.

I’ve been using Innago for over a year now, and it has truly transformed the way I manage my properties. The software is incredibly user-friendly, with a clean and intuitive interface that makes managing tenants, rent payments, and maintenance requests very easy.

One of the standout features is the automated rent collection system, which ensures that payments are processed on time, reducing the need for manual follow-ups. Additionally, tracking expenses has never been easier—I can easily add receipts, notes, and export all transactions into a CSV file that seamlessly integrates with my budgeting system. This has been invaluable in keeping my finances organized.

The ability to track and organize leases, documents, and maintenance requests has made my day-to-day operations much more efficient. Customer support is also great. When I had a question the team has been quick and called me to expalin and slove my question with helpful guidance.

So, whether you have a small or large portfolio Innago is a fantastic tool that saves time, increases productivity, and ensures a smooth experience for both property managers and tenants. Análise coletada por e hospedada no G2.com.

Only had a positive expereicne with Innago. Análise coletada por e hospedada no G2.com.

What's not to like! I love automatic invoicing, reminders, maintenance tickets, expenses, payment processing using a bank draft or credit card. I'm able to send bulk email messages to tenants regarding policy changes, their Innago account, freeze warnings. Properties, leases and month-to-month is easy to set-up. We are first time landlords for 14 units and this software has been so helpful. AI customer service is fast and informative, live tech support has been quick to help me figure out any problems. I highly recommend. Análise coletada por e hospedada no G2.com.

Have not found anything to dislike about Innago. One improvement would be a link I could put on my website to directly open a maintenance ticket. Análise coletada por e hospedada no G2.com.

It's very convienient and extremely easy to access and expand your real estate portfolio. As a first time user it was a great overall experience! One stop app to setting up a hassle free rental space, to include advertising the rental, setting up leases, collecting rent and more this app does it all, and for free! Análise coletada por e hospedada no G2.com.

Personally, I don't have anything negative about this product yet, when I ran into an issue, I simply emailed Innago support, within minutes I had a response and the answer to my issue. Problem solved! Análise coletada por e hospedada no G2.com.

Innago is a great beginner friendly property management software. As a new landlord, Innago has made it extremely simple and organized to track income, expenses, maintenance requests and everything else landlord related. I have tried some of the paid management software's that were nowhere near as well put together as Innago. Highly recommend for any landlord, regardless of portfolio size. Customer support is always available whihc is also super convienet for integrating to your managment. Análise coletada por e hospedada no G2.com.

There is nothing that I dislike about Innago. For a free software this awesome, there is nothing to complain about Análise coletada por e hospedada no G2.com.