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Avaliações e Detalhes do Produto de Hootsuite

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O que é Hootsuite?

Muitas marcas não se destacam nas redes sociais. A sua não precisa ser uma delas. Tudo começa com as ferramentas certas. Milhares de marcas confiam na plataforma e soluções da Hootsuite para lançar campanhas sociais brilhantes, oferecer experiências de comércio social de 5 estrelas e gerenciar todas as conversas com clientes em um só lugar. Com a Hootsuite, você pode agendar postagens com confiança em várias redes sociais (incluindo Instagram, TikTok, Threads, X (Twitter), Facebook, LinkedIn, Pinterest e YouTube), gerenciar conteúdo social orgânico e pago juntos, acompanhar facilmente as conversas com clientes e obter insights acionáveis em tempo real das redes sociais para tomar decisões críticas de negócios—tudo a partir de um painel intuitivo. Como a solução de gerenciamento de redes sociais mais amplamente confiável do mundo, a Hootsuite pode prepará-lo para o sucesso com certificações de especialistas, treinamento e coaching em marketing social, escuta social, atendimento ao cliente e comércio social. Amplie seus resultados e obtenha mais das redes sociais com a Hootsuite.

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Descrição do Produto

Hootsuite é o líder em gerenciamento de mídias sociais, confiado por mais de 18 milhões de usuários. Com o Hootsuite, você pode agendar postagens com confiança, participar de conversas e acompanhar seu desempenho social, tudo em um só lugar, oferecendo as ferramentas certas para expandir suas marcas, negócios e relacionamentos com clientes nas redes sociais.


Detalhes do Vendedor
Vendedor
Hootsuite
Website da Empresa
Ano de Fundação
2008
Localização da Sede
Vancouver, BC
Twitter
@hootsuite
7,056,759 seguidores no Twitter
Página do LinkedIn®
www.linkedin.com
1,664 funcionários no LinkedIn®
Descrição

Hootsuite is a leading global provider of social media management software. With over 210,000 paid accounts and millions of users, Hootsuite powers social media for brands and organizations around the world, with unparalleled expertise in social media management, social insights, employee advocacy, social selling, and social customer care. Hootsuite's comprehensive, easy-to-use platform empowers brands and organizations to build enduring relationships with their audiences on social, at scale through social networks and 1:1 messaging channels. Hootsuite Academy, the industry-leading online learning platform, educates and inspires brands, organizations, and individuals about the power of social media. Hootsuite Academy has delivered over one million courses to over half a million people worldwide.


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Avaliações Recentes de Hootsuite

Usuário Verificado
U
Usuário VerificadoPequena Empresa (50 ou menos emp.)
5.0 de 5
"Very quick and efficient"
How simple it was to sign up and start the courses
Jessica F.
JF
Jessica F.Médio Porte (51-1000 emp.)
5.0 de 5
"Excellent Tool for Busy Marketers"
Hootsuite is very user friendly and easy to schedule our social media posts, freeing up valuable time for our busy team!
SK
Sowmya K.Médio Porte (51-1000 emp.)
5.0 de 5
"One amazing tool , great time saver"
Hootsuite deserves a huge shoutout, as it has reduced lot of manual work , introducing Ai post generator, has literally saved lot of my time, as mu...

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Mídia Hootsuite

Demo Hootsuite - Monitoring
Monitor all of your social media profiles in one place and track the topics that matter to your brand.
Demo Hootsuite - OwlyWriter AI
We've trained OwlyWriter AI with all of our social media expertise. It writes captions for any platform, generates tons of post ideas, and helps you re-work your best content with the click of a button.
Demo Hootsuite - Scheduling
Plan social content as a team with an intuitive, shared calendar that features collaborative post drafts and built-in approval workflows.
Demo Hootsuite - Publishing
Create, publish and schedule engaging posts across your social channels.
Demo Hootsuite - Customer Engagement
Never miss a message and respond to customer inquiries faster with a consolidated stream of messages across networks that can be triaged and assigned. Provides optional chatbot handover for automated responses.
Demo Hootsuite - Analytics & Reporting
Measure the effectiveness of your social media strategy and turn strategy into execution with meaningful and actionable insights. Customize and share reports according to your unique business goals and objectives.
How to use Hootsuite in 4 minutes!
Reproduzir Vídeo Hootsuite
How to use Hootsuite in 4 minutes!
How to use OwlyWriter AI to generate social captions in 60 seconds!
Reproduzir Vídeo Hootsuite
How to use OwlyWriter AI to generate social captions in 60 seconds!

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Avaliações em Vídeo

Avaliações 5,591 Hootsuite

4.2 de 5
Os próximos elementos são filtros e irão alterar os resultados exibidos assim que forem selecionados.
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Avaliações 5,591 Hootsuite
4.2 de 5
Avaliações 5,591 Hootsuite
4.2 de 5

Prós e Contras de Hootsuite

Como são determinadas?Informação
Prós e contras são compilados a partir do feedback das avaliações e agrupados em temas para fornecer um resumo fácil de entender das avaliações dos usuários.
Prós
Contras

Sentimento Geral da Revisão para HootsuitePergunta

Tempo para Implementar
<1 dia
>12 meses
Retorno sobre o Investimento
<6 meses
48+ meses
Facilidade de Configuração
0 (Difícil)
10 (Fácil)
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As avaliações da G2 são autênticas e verificadas.
Emily M.
EM
Marketing Manager
Pequena Empresa(50 ou menos emp.)
Mais Opções
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

I like how easy it is to use and the analytics tools that it offers. I've tried multiple social media managing apps/softwares and their analytics typically do not compare to the depth and relevance of the analytics that Hootsuite offers. I like how easy it is to manage and post on multiple social profiles all in one place. I've tried other platforms but it feels like they tend to glitch often, and I don't have that issue with Hootsuite. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I think the least helpful thing about Hootsuite is not being able to see a feed layout. I know for most of our clients having a harmonious and aesthetically pleasing feed is essential for their brands and so having an option to view what your feed will look like with scheduled content would be helpful. I know that Cloud Campaign does this. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

The problems that Hootsuite is solving for us is managing multiple client's social media platforms all at once and in once place. We manage multiple social media accounts and being able to schedule posts and view analtyics for each of them all in one place with the ease of just switching into the right client's social account is great! Análise coletada por e hospedada no G2.com.

MR
Social Media Coordinator
Médio Porte(51-1000 emp.)
Mais Opções
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Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

I don't know how I would manage to keep up on social media demands without hootsuite!

I love that Hootsuite is a one-stop shop for everything a busy social media content manager needs. It easily integrates with other tracking software, and already has connections to other online vendors that are commonly used in the industry.

The decision to start using hootsuite was a no-brainer when compared to other options. No downloading files to your computer or the constant need to contact customer support, they are easily accessed online and even reach out to the customers occasionally to check in. I've never even had to contact their customer service team unlike so many other online tools.

I am on this site every week if not every day, it is so useful to me. I also enjoy the options of upgrading your subscription to include cool and useful insights if desired. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I do find it perturbing at times that the post specs don't seem to match the specs of the actual social media. For instance, if I am posting a gif to Facebook, Hootsuite will tell me it must be under a certain length/time/quality. However if you go directly to the medium to post the same file, it works seamlessly.

I would appreciate the specs being at least updated synchronously with the algorithmic changes. (However, with how often the different social mediums update and change their algorithms, I honestly have no clue how practical or possible this is). There may be a Hootsuite limit for these posts for a good reason, but it can seem nonsensical to a user in such an instance. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Hootsuite really solves the problem of time management for me. Working with a medium in need of constant attention while juggling other responsibilities requires the ability to preemtively publish content. Hootsuite has always been the best way for me to do that! It was how I was taught to publish marketing content from the beginning of my career.

I would not be able to get all my tasks completed if I couldn't set up a month of social media in advance. Análise coletada por e hospedada no G2.com.

Cece .
C
Marketing Coordinator
Pequena Empresa(50 ou menos emp.)
Mais Opções
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
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O que você mais gosta Hootsuite?

I think the best about Hootsuite is the ability to manage multiple accounts at once. There are tools that I can use to better develop content for my social accounts, as well as the ability to optimize post times based on past records. I really enjoy the tool for social listening, it gives an insight to what are the new trends and current topics that everyone is in discussion about. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I struggle with the ability to plan postings. I like the calendar overview of my month, but sometimes I prefer being able to visualize what posts are going up on those specific days. If there was an opportunity to develop drafted postings, similar to the ways of a sticky note that can be dropped and placed on the calendar, it would help ease my socials planning. I sometimes find that Hootsuite makes mistakes, such as when I have finish drafting my captions on a post, but the preview does not showcase the corrected draft and instead publishes the previous one that has not been updated. I had run into issues where I had to remove posts and rework them in order to show the correct info. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Hootsuite is helping me with one important task: organizing my socials all into one spot. It can be quite difficult for me to manage multiple platforms if there are more than one platforms to post on. Hootsuite is able to help me access them all at once and have my content ready to be scheduled, posted and optimized for the best viewing success. It is relatively easy for me to use and manage the different postings, even as I am using the basic version. Análise coletada por e hospedada no G2.com.

Meg H.
MH
Marketing and Communications Manager
Pequena Empresa(50 ou menos emp.)
Mais Opções
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

I have used Hootsuite across multiple employers and personally for 10+ years. Overall, it is my go-to for social media management and scheduling. Some of my favorite features include:

(1) Preparing social content, shortening the links, and easily scheduling posts or saving them as drafts.

(2) Analytics and reporting across all of my social networks in one concise report. I love the year-end review as well.

(3) The AI integrations have been great, especially the one that can create content from links to an article and the integration of using AI when creating a post.

(4) Price is very competitive for what you get. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

My only dislike is that my social networks seem to get disconnected often in the platform and I am fairly regularly reconnecting and authenticating them. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

I can schedule content out and look at my content calendar to keep on top of things and manage comments. I love the bulk upload feature via a spreadsheet, especially for Twitter/X. I love having the feeds of all my social networks in one spot to easily like, comment and engage without having to visit each social network individually. It's overall the best concise reporting for all social networks, although I do occasionally use Facebook directly for some additional reporting. Análise coletada por e hospedada no G2.com.

Renata P.
RP
Senior Community Engagement Specialist
Médio Porte(51-1000 emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
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Traduzido Usando IA
(Original )Informação
O que você mais gosta Hootsuite?

Pessoalmente, minha coisa favorita sobre o Hootsuite é a conveniência que ele permite. Eu realmente aprecio uma ferramenta que torna minha vida mais fácil. Adoro poder ver meu calendário social totalmente detalhado na minha frente. Um dos meus recursos favoritos é o recurso de melhor horário para postar — me ajuda na tomada de decisões sobre o conteúdo. Também aprecio poder ver minhas análises de postagens em um só lugar. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

Acho que a coisa que menos gosto é que não recebo uma notificação quando algo não é publicado/algo deu errado, o que é um pouco frustrante, e é um pouco difícil ao entrar em um novo papel e assumir o espaço social que anteriormente era de outra pessoa no Hootsuite. Parece um pouco difícil obter acesso total a todas as contas que você gostaria. Também acho que, por exemplo, na parte de análises, gostaria que me dissesse o que "Status" significa, ou tivesse algum tipo de documentação sobre isso. Eu também, pessoalmente, não sou fã da experiência do usuário. Parece um pouco antiquado e eles não parecem estar fazendo muita inovação nesse aspecto. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

It's allowing me to effectively manage our social media platforms, which at a tech startup where I am the sole owner of social is incredibly important. It also makes it easy to post one time for multiple different platforms. Análise coletada por e hospedada no G2.com.

Anastasiia M.
AM
Soloist
Pequena Empresa(50 ou menos emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

I like that Hootsuite streamlines my work managing multiple social media channels, especially when I travel across multiple time zones over 200 days a year. I got a subscription because I wanted to respond to comments and messages and upload my content remotely in countries where Instagram and Facebook are unavailable. I do not want to risk being flagged by logging in to my accounts directly through the app, so I use Hootsuite via VPN. It changed my ability to work and travel. Scheduling ahead and the most detailed insights available in the world of social media are among the things I appreciate the most about Hootsuite. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I wish there were an opportunity to schedule and post stories with interactive elements (such as ticket links and/or tags) - unfortunately, it makes it impossible to fully manage all the platforms exclusively via Hootsuite when accessing it remotely, as the main purpose of my client's account is selling tickets. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

My main problem that is solved by Hootsuite is accessing and posting to multiple social media channels when I am traveling to sanctioned countries. I used to delegate my work to teammates when I was traveling, and now I can do a major portion of the life myself as I do not need to log in to those apps directly, and can do everything via Hootsute. Needless to say, not having to take time off work when I travel has made my life way easier. Análise coletada por e hospedada no G2.com.

SA
Communications Coordinator
Pequena Empresa(50 ou menos emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
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O que você mais gosta Hootsuite?

Hootsuite is great for beginner to intermediate social media managers, especially when you're still learning campaign management and targeting. The analytics are a strong feature, making it easier to track performance and improve strategies. The platform is intuitive, with a simple setup process and helpful onboarding resources. Customer support is responsive and friendly, with a knowledge base for troubleshooting. It works well for regular users managing multiple accounts, offering a solid range of features like scheduling, analytics, and team collaboration. Plus, it integrates smoothly with major social platforms and marketing tools, making workflow management more efficient. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

The frustrating part about Hootsuite is that social media apps keep disconnecting, which means having to reconnect them often. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Hootsuite takes care of social media analytics for me, so I don’t have to manually track and compile data. Since I don’t have much experience collecting analytics myself, it saves time and effort while still giving me the insights I need without having to invest in a separate tool. Análise coletada por e hospedada no G2.com.

Lauren K.
LK
Marketing Coordinator
Médio Porte(51-1000 emp.)
Mais Opções
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

I enjoy how easy the calendar feature is to use and the visual it provides. I also like the draft feature and being able to go back and edit posts I was working on so I have time to edit and preview before posting. I use Hootsuite almost everyday and it keeps multiple social media accounts visually orgainzed and managable, making it convient to implement in my daily social media tasks. The fact that you can tag and or cater your content to the specific platform it helpful as well and makes for easy integration into the specifics of each platform. I have not needed customer support thus far but like that there is a chat option for easy fixes. Overall, I think it does a great job at a fair price. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

The only thing I would wish to improve would be some aspects of the analytics. I like the customzable report, the visuals and how easy it is to export, however I wish there was some sort of live dashboard to show how your accounts are performing currently with pre-determined metrics. It would also be nice to have more speicifc options in the industry benchmarking categories. My firm is a civil engineering firm (in the AEC industry) and the closest option was "professional services/consulting", which I feel is too broad to accurately benchmark. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Hootsuite provides an all-inclusive solution for social media needs in one user-friendly place. I use it for every step of the social media process, from looking Hootsuite blogs to inform my strategy, to the AI tools to help idealize posts, to scheduling posts and reviewing performance with analytics. It allows me to stay organized and efficient when managing mutliple acccounts. I also do social media auditing as a service for my firm and regularly reccomend Hootsuite because 1.) it's affordable 2.) it's user-friendly 3.) it provides all the tools you need to be successful in social media. Análise coletada por e hospedada no G2.com.

ES
Director of Marketing
Pequena Empresa(50 ou menos emp.)
Mais Opções
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Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

Hootsuite is incredibly helpful for me as a marketing director. It allows me to streamline the management of the multiple brands I handle, and with the level of subscription I have, I can add as many social media platforms as I need. It makes it incredibly simple to schedule posts across each platform, and manage the incoming messages received from each page. I also love the analytics views, and how I can go back in time to view how our pages have improved. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I will say, the only thing that has been a little tricky is that Hootsuite is sometimes slow to update the name of a page once it has been changed. For example, a brand that I manage went by one name when my company acquired it; however, we have since changed that name, and my dashboard still shows the old name, even though we changed it almost 2 years ago. It doesn't seem to affect my ability to post to that page, but it does throw me off sometimes. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Hootsuite makes it much easier for me to manage the many social media pages and brands that I deal with, all in one location without me having to click back and forth through log-in pages and platforms/websites. Análise coletada por e hospedada no G2.com.

Megan G.
MG
Pr &amp; Recruitment Coordinator
Médio Porte(51-1000 emp.)
Mais Opções
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Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

I use Hootsuite nearly everyday and I really enjoy it! They have some a long way in the features that are provided. I really enjoy the user friendly scheduling tool and planner. I also like the various options for analytics. Something new that I really have come to enjoy is the Social Media score. The kind of tells how your page is doing with a score. I am competitive so I like coming on each week and seeing if I beat my score from the week prior. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I wish when you have to edit a post, you could edit all of the posts at once. When you schedule a post for three platforms and schedule them, but then find an error, you can't just edit one of the posts or the original post you created. You have to go to each individual post and fix it by platform. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Being able to schedule posts across multiple different platforms as well as analytics. Análise coletada por e hospedada no G2.com.