Avaliações e Detalhes do Produto Sprout Social

I use Sprout Social for managing, monitoring, and publishing content across all our company's social media channels from a single platform. I love having everything I need in one place, which saves me time from jumping between platforms. It keeps me organized with weekly and monthly content planning and provides easy-to-read analytics. Being able to see comments, mentions, and tags from each platform is extremely useful for monitoring customer interactions. These features help ensure nothing slips through the cracks and allow me to quickly engage with our audience, which is crucial in the banking industry where responsiveness builds trust. Análise coletada por e hospedada no G2.com.

I'm still learning how to utilize all aspects of the platform, so it's a bit of a learning curve for me. The reporting tools are very strong and easy to use, but customizing dashboards and exporting tailored reports could maybe be more streamlined. I love a drag-and-drop widget, and if there was an easier way to merge data from different networks, I think this would be very helpful. Análise coletada por e hospedada no G2.com.

I use Sprout Social for social media monitoring, automation, and the reporting tool, which I love. Automating the publishing calendar for the entire month with Sprout Social takes away the worry of sending out daily social posts. I love the reporting feature because it covers everything that matters like impressions, engagement, and post link clicks. I've tried other social media tools, but none compare to Sprout's reporting - it's the best in the market. Setting up Sprout Social was super easy, and it connects to all of our company's social media profiles, like LinkedIn, Instagram, TikTok, Facebook, Twitter, and YouTube. Given all these features, I'm extremely likely to recommend it. Análise coletada por e hospedada no G2.com.

I don't like that I can't @ mention people. So, the integration with LinkedIn could improve so that this could be featured in the tool. That way when I need to @ mention a person or a company, I don't have to do it manually within LinkedIn. Análise coletada por e hospedada no G2.com.

I find Sprout Social very easy to use. In terms of scheduling and reporting, it has some great widgets. The easy-to-use interface is probably my favorite thing about it. The customer service I've received has been really great, especially with the new rep, Jonathan, who has been amazing and really useful. Análise coletada por e hospedada no G2.com.

There could definitely be some work on the accuracy of some of the reporting. Sometimes I go on to meta to check natively, and it's not always correct, or 100% accurate. They don't always have the most up to date tools. We have noticed that you can only upload, like, ten images in a carousel when Instagram made it so you upload 20 recently, and, also, they can't do multimedia either. Same issue for PDFs on LinkedIn and things like that. There's a few features that I would like to see, so we would be able to make our jobs more streamlined, basically. Análise coletada por e hospedada no G2.com.

I love using Sprout Social as our social media management tool. It's wonderful for planning upcoming social media posts, such as special holidays and events, as well as significant news we need to share daily. The Smart Inbox is the best part; it's a unique tool that helps us find out what people are seeing about our organization. Scheduling posts with Sprout Social is so easy, and the calendar view helps us see what is upcoming. In addition, the support team is great and listens to feedback/feature requests. Last but not least, I think that pricing is fair. Análise coletada por e hospedada no G2.com.

I do wish the "Listening" option were not an add-on - it is too expensive for us to use Análise coletada por e hospedada no G2.com.

Sprout Social has been a game changer for me as I manage multiple social media accounts. The platform is extremely intuitive to use and I'm able to find and utilize tools with ease. I particularly love the integration to tag content so that I can easily see how different pieces of content are performing. The support team has been amazing and very friendly. We have a large network of account at my workplace and Sprout consistently performs well across the board! Análise coletada por e hospedada no G2.com.

It's hard to think of a complaint for Sprout Social. If anything, there are some limitations on the posting feature that you don't experience in-app (ex: the number of photos you can post on IG, etc.). The AI assist has occasionally been unable to help me write accessible text, but it is normally pretty consistent. Análise coletada por e hospedada no G2.com.

I use Sprout Social to schedule posts, organize my content calendar for the month, and report performance. I like how easy their software is, as I never experience any lag; it is smooth and quick unlike Meta Business Suite. The AI alt text for images is extremely helpful, it saves me a bunch of time thinking of that and creates less work for me. I got the hang of it really quick, and my favorite function is the Tags to easily map out which posts are doing the best. Análise coletada por e hospedada no G2.com.

The story scheduling feature doesn't really work for me, especially for weekend posts. I have to use the mobile app reminder, which is too many steps and requires me to work during the weekend. I wish I could schedule a story within Sprout Social with a link attached. Also the inbox function is confusing. Análise coletada por e hospedada no G2.com.

I really like that Sprout Social is easy to use and has a clean, simple interface. I enjoy the convenience of scheduling posts and being able to count on them going up on time. Sprout makes workflow at work really easy, and my manager can approve my posts with ease, which is great for our company structure. I also like the convenience of Sprout and how visual the different reporting features are. Análise coletada por e hospedada no G2.com.

I think on Sprout, what doesn't really work for me, there's a couple of things. The first thing is that I cannot post stories on Instagram and Facebook. I think only Instagram can have stories posted right now, which is really annoying because Meta connects both Instagram and Facebook. The other thing regarding stories is that you can't add links to stories. And we do that all the time for a call to action, to increase our engagement, ticket sales, and product sales. So, not being able to add links onto stories is really frustrating. I also find that sometimes my manager doesn't receive some of the notifications that I've uploaded a post into Sprout. Emails sometimes go into her spam. So maybe refining that process would make approvals a lot easier. Another frustrating thing is that you can only add up to three collaborators, but Instagram allows you to add up to five. It'd be great to add up to five collaborators on our post. Not being able to add five collaborators, not being able to add links on stories, not being able to add stories to Facebook, and emails going to the spam inbox are issues I have using the platform. Análise coletada por e hospedada no G2.com.

I find Sprout Social to be pretty user-friendly, which makes it easy to understand for new people starting out. We use it for responding back to customers on certain channels like Facebook and tracking interactions there. It's also valuable for reporting and looking at historical data. I particularly like the inbound communications box and the social stats and reporting features, which are most valuable in my usage. Análise coletada por e hospedada no G2.com.

I think Sprout Social feels very expensive for what it is, especially with what's out there these days. We haven't taken the time to see about switching to another platform. Also, I feel like they try to have you take classes in AI instead of just having helpful reps. I'm also frustrated with how expensive it is to add another seat. Análise coletada por e hospedada no G2.com.

I love using Sprout Social to create and schedule our company's posts on Facebook and Instagram. It's super helpful for scheduling and not having to create posts in real time. Being able to duplicate prior posts saves not just time but content too. What I like most about Sprout is the ability to customize the link in our Instagram bio and post the same content across different platforms simultaneously. This really saves a lot of time and keeps our content consistent. Also, setting up Sprout Social was very easy and seamless, without any issues. Análise coletada por e hospedada no G2.com.

I don't like that you can't use more than 10 images for Instagram, that you can't use different font characteristics (italics, bold etc) in posts, and that you can't schedule image posts with audio like you can directly on social media platforms. Análise coletada por e hospedada no G2.com.

I use Sprout Social for social platform analytics and understanding my overall audience better. It allows me to understand what posts are resonating with my audience and which ones aren't, and the end-of-month reporting analytics are helpful as well. I like the reporting analytics and the smart dashboard, which particularly allows me to check in on all of my engagement across platforms. This helps me prepare messaging better and have a grasp on the positive and negative comments our business may be receiving. The initial setup was easy enough. Análise coletada por e hospedada no G2.com.

Sometimes I think the Smart Inbox misses some important messages or the data is slightly behind on Sprout Social. Also, I do think that posting anything through Sprout is kind of a waste of time. It's much more complicated to post on Sprout Social than it is just to log on to the native platform to make a social post. Análise coletada por e hospedada no G2.com.