Avaliações e Detalhes do Produto de Fullstory

Great tool for creating user flows and funnels. it's also handy for viewing sessions. Análise coletada por e hospedada no G2.com.

At start it was hard to understand the terminology of the different options.

Also, The filter relation options are limited.

It would be great if we could automatically tag customers as are paying or in poc. Análise coletada por e hospedada no G2.com.

Session replay and no-code event identification are great for startups. Retroactive event tracking is super useful when building up a product analytics practice for the first time. I use it every day and feel confident in the accuracy of most metrics. Análise coletada por e hospedada no G2.com.

The chart-building features could be a little more intuitive. It's less clear on how to implement hard-coded events than competitors. No-code events are slightly less precise in tracking. Análise coletada por e hospedada no G2.com.

We use FullStory to track our customers sessions, to help us identify how new features are being used; troubleshoot any support inquiry; and understand qualitative and quantitative behaviors. Análise coletada por e hospedada no G2.com.

Overall it's a great platform, we use it daily, but I feel that as a small organization I don't get any pro-active support/customer success resources. Análise coletada por e hospedada no G2.com.

Eu adoro poder simplesmente viajar no tempo e ver o que o usuário está fazendo e onde exatamente ocorreu o problema, se houver. Análise coletada por e hospedada no G2.com.

Para o que eu uso, é muito bom. Análise coletada por e hospedada no G2.com.

The insights and videos that shows the customers' activity. Análise coletada por e hospedada no G2.com.

It's a bit complicated to use. There are many features that are not in use and the UI is a bit messy. Análise coletada por e hospedada no G2.com.

The tool itself is awesome, they're consistently updating it with new features that I love Análise coletada por e hospedada no G2.com.

The recent changes to account management that took away representatives has been a real hit to how much we've liked the partnership, I would've given an 8 or a 9 before Análise coletada por e hospedada no G2.com.

Realmente gosto de como o Fullstory chama a atenção para as áreas que mais precisam, como sessões problemáticas ou usuários com dificuldades. Análise coletada por e hospedada no G2.com.

Eu acredito que algumas sessões não são capturadas e adoraria ter cada uma delas concluída. Análise coletada por e hospedada no G2.com.

I like the fact that I can quickly check an under interaction on our product. I can quickly figure out what that bug happened, how I can reproduce and share this with the developers. I also like the trackling of new features, super helpful for me to get some results for the new features being shipped. Análise coletada por e hospedada no G2.com.

I think a few things are still a bit complex. Hard to remeber how I create a metrics or how I use a funnel, but otherwise it is pretty simple. Análise coletada por e hospedada no G2.com.

FullStory me permite entender como as pessoas realmente usam nossos sites e aplicativo móvel. Além disso, você pode explorar profundamente os caminhos que os usuários seguem, onde estão suas frustrações e ver quanto algo é realmente usado. Esses insights são inestimáveis. Análise coletada por e hospedada no G2.com.

A curva de aprendizado é íngreme, mas vale a pena. Análise coletada por e hospedada no G2.com.

Fullstory is a great addition and it enhances the troubleshooting any production issues in a Live replay session - which is very much improved our turn around time for any issues Análise coletada por e hospedada no G2.com.

Less support and not everything we get easily. Multiple follow ups and in most cases the support will not handle more than the basic issues. And the documentation article is not clear at all. Análise coletada por e hospedada no G2.com.