Desde que implementamos o iLobby em todas as nossas instalações, ele melhorou significativamente nosso processo de gestão de visitantes. Com um alto volume de visitantes diários, o iLobby simplificou as tarefas manuais de registro de convidados, fazendo com que eles reconheçam nossos documentos de segurança e de visitantes, armazenando suas informações e notificando seus anfitriões na chegada. A ferramenta é fácil de usar e foi bem recebida por todos. Além disso, a equipe de suporte do iLobby é excelente, sempre fornecendo respostas rápidas. Agradecimentos especiais a Zach e Jessica por sua assistência excepcional! Análise coletada por e hospedada no G2.com.
Até agora, não encontramos nada de que não gostamos no iLobby. Estaremos lançando o módulo EmergencyOS em breve! Análise coletada por e hospedada no G2.com.
233 de 234 Avaliações Totais para FacilityOS
Sentimento Geral da Revisão para FacilityOS
Entre para ver o sentimento das avaliações.
Right from the beginning when researching options for Visitor management, Peter F from sales was beyond helpful and made iLobby the choice clear. I had a few meetings with him asking more questions each time, he was happy to assist. The options available for features they offer checked off every item I had for my unique need. Once I purchased the system, they assigned a "roll out" person to assist in the normal startup questions and implementation. I made requests for a handful of systematic changes and each one was met, and they followed up to ensure I was happy. Lastly, after the first month they assigned a continuing customer success person, in my case it is Thenoo, who is fantastic. After a couple months I had some more in-depth questions on getting reports, or how the background data worked. I even asked for some more custom interface changes. Thenoo addressed each of my questions via Teams meeting, and was able to share screens to walk me through things. One of the custom interface changes I asked about, she went directly to her design engineering team and got back to me with examples. All in all I am very glad I made the choice to go with iLobby, it was the clear choice. Análise coletada por e hospedada no G2.com.
iLobby is quite user friendly and works great for my needs. The only change I requested was a different e-mail response when visitors get the initial invite. Análise coletada por e hospedada no G2.com.
We were looking for a visitor management system to monitor who is in our building at all times to ensure the safety and security of both our employees and visitors. iLobby was incredibly easy to implement and integrated seamlessly with our existing systems. As a user, it simplifies tracking attendees for events. Additionally, iLobby makes the pre-registration process effortless for visitors, ensuring a smooth and efficient sign-in experience upon arrival. Análise coletada por e hospedada no G2.com.
As part of the pre-registration process in iLobby, we upload a CSV file with a list of invitees to the event page for the corresponding event. However, the pre-registration email sent to visitors can sometimes be confusing for those who are unfamiliar with the process. When visitors fail to complete their pre-registration, it causes delays during the sign-in process on the day of the event. Análise coletada por e hospedada no G2.com.
Muito fácil de usar e fácil de se movimentar. Ótimo suporte e comunicação dos Gerentes de Conta da iLobby. Integração fácil em nossa planta. A configuração é bastante simples e a adição de contatos e outros pode ser feita por carregamentos em massa no Excel. Eu uso isso diariamente para nossas entradas e saídas. O sistema de emergência foi adicionado recentemente, mas ajudará muito com auditorias e rastreamento de papel durante investigações de qualquer tipo de incidente. Análise coletada por e hospedada no G2.com.
Alguns podem achar um pouco complicado se locomover se não forem familiarizados com tecnologia, pois há diferentes menus levando ao mesmo lugar e tal, mas no geral não é ruim e há muito suporte do iLobby, se necessário. Análise coletada por e hospedada no G2.com.
Our facility was looking to replace the paper sign in process for our visitors and contractors so we decided to explore the option of utilizing iLobby. We like the digitilization of our visitor log book, each host is able to keep track of their visitors, and each visitor must review the site safety policies and sign off prior to entry. Overall, the technology behind this system provides everything that we have been looking for in terms of visitor and contractor sign in process and tracking of visitors. The setup of the kiosk was very easy and adding new hosts to the system has been easy to implement as well. Análise coletada por e hospedada no G2.com.
The only downside so far to iLobby is not being able to find some resources that can be shared with hosts on the set-up of the system and tracking of visitors. The upside is that the customer support team has been great at answering questions within an hour of the requests and they have explained everything thoroughly as our facility learns to navigate through the system. Análise coletada por e hospedada no G2.com.
I really like the Quick update when someone has logged in and our out. We really like having all our on site contractors identified while on site. It makes our workplace feel safe. An unexpected benifit do to the Sign in process is that i get instant visibility to each persons full name and phone number, so if i want to check in with them on todays work or additional work or special circumstances going on today, i am able to get in touch with the actual person on site doing the work. We are liking that all contractors complete the document review and signoff at the point of signing in. Análise coletada por e hospedada no G2.com.
If a lot of contractors show up all at the same time to start work, they have to wait for each person to Log in. Análise coletada por e hospedada no G2.com.
Having centralized the check in as well as getting a badge with their picture is very helpful. Being able to have recurring visitors without having to log all their information again helps. The fact that they can check out after their visit is helpful, but also the automatic check out at night helps too.
The interface is user friendly, so most of our visitors do not have issues trying to figure out how to use it. The fact that our employees can get a text message when a visitor is here, is very helpful because we don't have to chase them down anymore.
The implementation was easy, it is very easy to custom for indivual needs. When we had to reach out to our customer support, they were available immediately to help us. We use if every day, and it has been easy to integrate it to our daily routines. Análise coletada por e hospedada no G2.com.
I've noticed that it does not take a picture all of the time. I haven't look into if it's an option we can disable for always to take pictures or use the pictures of the recurrent visitors, but would like to see if it's applicable. Análise coletada por e hospedada no G2.com.
Somos uma empresa pequena e não temos recepcionista. O iLobby tornou muito fácil permitir que os visitantes alertem seu contato de que chegaram ao prédio. O iPad é usado todos os dias e realiza as funções que um recepcionista desempenharia. A configuração foi tão simples quanto conectar o iPad e sincronizar a impressora de crachás. Quaisquer problemas que tivemos foram resolvidos dentro de 24 horas após a abertura de um ticket de suporte. Análise coletada por e hospedada no G2.com.
Havia uma leve curva de aprendizado para navegar na interface online. Análise coletada por e hospedada no G2.com.
Compared to what we had this app is by far better. The sign in is easy and many options to choose from that works best for you and your company. The ease of setting options for signing people out and the app and all the information and layout is fantastic. The messaging and notices to staff as well as visitors is instant and makes notifying staff so much easier. for everyone. Very user friendly Análise coletada por e hospedada no G2.com.
My only complaint about the app is the signing out button. This is too small and down in the corner which no one sees. My suggestion would be to make it a little larger and maybe even show the verbiage "sign out" under the icon. Análise coletada por e hospedada no G2.com.
The endless customization a company can take to categorize their visitors, contractors, and employees. From the conditonal material that can be prompted to specfic guests, to the ability of pulling real-time data records -- iLobby's accessiblity from a management standpoint is second to none. Análise coletada por e hospedada no G2.com.
At seldom times, the hardware (iPad) loses 'connection' with the iLobby database. Although this is most likely due to internal connectivity issues, if/when this error occurs it would be beneficial to have a programmed alert/email sent to the adminstrators as an FYI. This would avoid unexpected 'dark' periods where data isn't being tracked correctly. Análise coletada por e hospedada no G2.com.
ilobby is a great product that will ultimately enhance our ability to protect the client. It offers various options that will aid us in ensuring that employees are safe and secure. This is also accompanied by great customer service. Chase, the rep that we worked with was very knowledgable and overall a pleasure to work with. He had great communication and was very accessible the entire time. The integration of the EOS system was very straight forward, and easy to use. This is a system that we use every day so it is nice to have something that is user friendly, but also very effective. Análise coletada por e hospedada no G2.com.
I honestly cannot think of anything that I disliked about ilobby. Overall I think it is a great product and one that we will be utilizing for quite some time. Análise coletada por e hospedada no G2.com.
