Comparar InMoment Experience Improvement (XI) Platform e Qualtrics Customer Experience

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Usuário Verificado em Marketing and Advertising

When we were looking into Wootric they said they consistently deliver response rates at ~40%. We ran a pilot for a few months and sure enough we were right in the range of 40%. A huge difference from where we were prior to using Wootric. The team at...

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Usuário Verificado em Health, Wellness and Fitness

Account managers aren't often able to make quick fixes for you, nor are you able to make changes (if you operate on the managed service model). Having a simple filter added to a report or a survey change made takes months.

A coisa que mais gostamos no Qualtrics CX é a funcionalidade, uma vez conectado e em execução, os painéis são incríveis. Descobrimos que a análise de texto é incrivelmente perspicaz, a ponto de colocarmos mais ênfase nisso do que nas pontuações NPS ou CES.

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Usuário Verificado em Computer Software

Because the platform works fundamentally differently than most survey platforms, you will create unexpected data integrity challenges for yourself right out of the gate if you are not aware of the platforms' peculiarities. Sales deliberately over-simplifies...