Reviews Summary: Nonprofit CRM Software with Lead Management Features
Currently there are 20 Nonprofit CRM software products with Lead Management features listed on G2, and together they have generated 1,746 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Nonprofit CRM software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 20 Nonprofit CRM software products that have Lead Management features based on those criteria:
- Quality of Support: 7.6/10 average user rating
- Ease of Use: 7.6/10 average user rating
- Ease of Setup: 6.8/10 average user rating
To help you compare and find the best Nonprofit CRM software product with the right Lead Management functionality for your business, we have gathered some additional details and FAQs below.
What Nonprofit CRM products with Lead Management features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Nonprofit CRM software products with Lead Management capabilities according to G2 users:
- Neon CRM is rated 4.3-stars and has 235 reviews
- Bonterra Development & Digital (formerly EveryAction) is rated 4.3-stars and has 220 reviews
What Nonprofit CRM software products with Lead Management capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Nonprofit CRM software products with Lead Management capabilities:
- Neon CRM is rated 4.3-stars with 235 reviews.
- DonorPerfect is rated 4.4-stars with 197 reviews.
- Virtuous is rated 4.4-stars with 170 reviews.
- DonorDock is rated 4.8-stars with 95 reviews.
- Aplos is rated 4.7-stars with 21 reviews.
Which software products with Lead Management features are the highest rated on G2?
These are the Nonprofit CRM software products offering Lead Management capabilities and have the highest ratings:
- DonorDock has received 95 reviews and is rated 4.8-stars.
- DonorPerfect has received 197 reviews and is rated 4.4-stars.
- Virtuous has received 170 reviews and is rated 4.4-stars.
- Neon CRM has received 235 reviews and is rated 4.3-stars.
- Bonterra Development & Digital (formerly EveryAction) has received 220 reviews and is rated 4.3-stars.
Review Snippets for Nonprofit CRM Software with Lead Management Features
| Questions | Responses |
|---|---|
| Here is what users liked best about Nonprofit CRM software with Lead Management features. |
NetSuite: "It is Cloudbase. The reports are easy to run."
- Phoebe L., Controller I Finance I FP&A I Business management I Fintech Startup, Mid-Market (51-1000 emp.)
DonorPerfect: "It is very intuitive on how to navigate throughout the system."
- C K., Finance, Mid-Market (51-1000 emp.)
Blackbaud Raiser's Edge NXT: "the ability to capture and share all information regarding your relationship with a constituent using only one tool"
- Isabel P., Director of Information Technology Services at Homes for Our Troops, Small-Business (50 or fewer emp.)
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| Here is what users liked least about Nonprofit CRM software with Lead Management features. |
NetSuite: "Every single aspect of this inappropriate abortion of a CRM. Our business model does not allow ANY tracking of sales to customers."
- John H., Sales Director - Western Region at Wila Lighting / Bruck Lighting, Mid-Market (51-1000 emp.)
Blackbaud Raiser's Edge NXT: "Raiser's Edge, unlike a database that you can have built-out, is very limited in it's available customization. You don't have the ability to add/remove fields from specific sections of donor profiles (with few exceptions), which causes you to have to be very creative with your data entry."
- Katalin S., Donor Relations & Communications Manager at Charlotte Rescue Mission, Mid-Market (51-1000 emp.)
Neon CRM: "It really seems to be designed for a small organizations that do most of their fundraising online. It’s really not designed for organizations that are using a traditional moves-management or advancement model."
- Sarah M., Small-Business (50 or fewer emp.)
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| These are what users recommend to others considering popular Nonprofit CRM software products with Lead Management capabilities. |
NetSuite: "recommended"
- Jay S. P., Experienced Advanced Materials & Renewable Energy Executive, Mid-Market (51-1000 emp.)
DonorPerfect: "It is an easy to use database. Definitely worth considering."
- Kara D., Marketing and Events Manager at Western Pennsylvania Chapter of the National Hemophilia Foundation, Small-Business (50 or fewer emp.)
Blackbaud Raiser's Edge NXT: "have an expert who understands your organization best, assist with the migration"
- Isabel P., Director of Information Technology Services at Homes for Our Troops, Small-Business (50 or fewer emp.)
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| These are the problems users said the software was solving and how it is benefitting them. |
NetSuite: "Post JE, run Financial"
- Phoebe L., Controller I Finance I FP&A I Business management I Fintech Startup, Mid-Market (51-1000 emp.)
DonorPerfect: "We are trying the utilize as many fields as possible in order to maximize the usage of this product."
- C K., Finance, Mid-Market (51-1000 emp.)
Blackbaud Raiser's Edge NXT: "developing relationship with our donors"
- Isabel P., Director of Information Technology Services at Homes for Our Troops, Small-Business (50 or fewer emp.)
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