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Melhor Plataformas de Automação de Negócios (BAPs)

Rachana Hasyagar
RH
Pesquisado e escrito por Rachana Hasyagar

As plataformas de automação de negócios (BAP) automatizam processos e operações empresariais em toda a empresa para melhorar o desempenho e reduzir custos. Essas plataformas podem simplificar diferentes partes do negócio, incluindo gestão de relacionamento com o cliente, gestão da cadeia de suprimentos e operações financeiras.

As BAPs integram várias funções em uma empresa em um sistema coeso que gerencia e automatiza tarefas. Isso inclui ferramentas de automação como software de automação de processos robóticos (RPA) para projetar, orquestrar e gerenciar a automação em uma organização, e plataformas de desenvolvimento de baixo código que permitem aos desenvolvedores criar, testar e implantar aplicações com esforços mínimos de codificação manual. As BAPs também oferecem capacidades de análise de dados para fornecer insights acionáveis para apoiar a tomada de decisões.

Algumas BAPs também usam ferramentas de mineração de processos e mineração de tarefas para analisar os processos existentes e identificar oportunidades de otimização e automação em projetos. Elas incorporam inteligência artificial (IA) e aprendizado de máquina (ML) para ajudar a automatizar processos que requerem capacidades preditivas. Elas também usam capacidades de análise e relatórios de dados para tomar decisões baseadas em dados.

Para se qualificar para inclusão na categoria de Automação de Negócios, um produto deve:

Fornecer automação de processos de ponta a ponta, permitindo que os projetos fluam perfeitamente de uma tarefa para outra com intervenção mínima dos funcionários Oferecer uma interface visual com componentes pré-construídos para permitir o desenvolvimento de aplicações com codificação manual mínima Simplificar processos de codificação para permitir que desenvolvedores profissionais e não técnicos desenvolvam aplicações Integrar-se com outras ferramentas empresariais, como software de CRM e ferramentas de ERP, para automatizar fluxos de trabalho em diferentes departamentos
Suíte de Produtos
Esta categoria contém tanto suítes de produtos quanto produtos. As suites de produtos representam um agrupamento de vários produtos de um único fornecedor, incluindo pontuação agregada. Esses produtos são marcados com este ícone e destacarão os produtos mais avaliados dentro dessa suite de produtos. Para ler mais sobre as definições da plataforma da G2, consulte a página de Definições Padrão.
Os seguintes produtos incluem essas categorias principais: Plataformas de Desenvolvimento Low-Code, Automação de Processos Robóticos (RPA)

A G2 se orgulha de mostrar avaliações imparciais sobre a satisfação com user em nossas classificações e relatórios. Não permitimos colocações pagas em nenhuma de nossas classificações, rankings ou relatórios. Saiba mais sobre nossas metodologias de pontuação.

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14 Listagens disponíveis em Plataformas de Automação de Negócios (BAPs)
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A plataforma de automação inteligente (IAP) da SS&C Blue Prism conecta uma força de trabalho unificada de pessoas e recursos digitais com sistemas, ferramentas cognitivas, aplicativos e tecnologia

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Fatos Rápidos sobre Plataformas de Automação de Negócios (BAPs)

O conteúdo abaixo é atual até Junho, 2024
Summary of Reviews

Business Automation Platforms (BAPs) Software Reviews Summary

The 53 Business Automation Platforms (BAPs) software reviews on G2 are generated from qualitative and quantitative feedback from real users to help you compare and research the best software product for your business. Currently there are 9 Business Automation Platforms (BAPs) software products listed on G2. Based on ratings and quantity of reviews, these are the most popular:

G2 users review Business Automation Platforms (BAPs) software products based on criteria relating to user experience, setup, and support. On a scale of 1-10, users rate the Business Automation Platforms (BAPs) software tools on G2 as follows:

  • Ease of Use: 8.8/10 average user rating
  • Quality of Support: 8.7/10 average user rating
  • Ease of Setup: 8.5/10 average user rating

Along with rating Business Automation Platforms (BAPs) software based on user criteria, G2 reviewers also provide ratings for Business Automation Platforms (BAPs) software features and capabilities. Currently the highest rated features of Business Automation Platforms (BAPs) software reviewed on G2 are:

  • Process Analysis (96% average rating)
  • Functionality (96% average rating)
  • Automation (96% average rating)
  • Publishing (95% average rating)
  • Administrative (95% average rating)

Business Automation Platforms (BAPs) software users on G2 also compare the more specific features of these products. Below are the more specific features they find to be the most important when researching the best Business Automation Platforms (BAPs) software tools:

  • Test Variety (97% average rating)
  • RPA Integration (97% average rating)
  • Organization (97% average rating)
  • Reporting & Dashboards (97% average rating)
  • Process Library (96% average rating)

Business Automation Platforms (BAPs) Software Review Snippets

Below are answers to questions we ask all G2 users about the most popular Business Automation Platforms (BAPs) software tools, apps, and products. These user responses provide more insight into what are some of the most reviewed Business Automation Platforms (BAPs) software products listed on G2.
Questions Responses
Here is what users liked best about these popular Business Automation Platforms (BAPs) software products.
UiPath: Robotics Process Automation (RPA): "Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: "Intuitive development, lots of ways to code the same things this great ways to go around incompatibilities."
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)
Microsoft Power Platform: "Ease of use with complete interoperability with Excel."
- Marc F., Certified Expense Reduction Consultant at Expense To Profit., Small-Business (50 or fewer emp.)
Here is what users disliked about these popular Business Automation Platforms (BAPs) software products.
- Shubhabrata S., Robotic Process Automation and AI - Solutions Architect, Certified Scrum Master, Enterprise (> 1000 emp.)
ServiceNow Now Platform: "Difficult to send follow up emails as you cannot reply to a response with the email trail. You need to copy paste and if the person who sends the response adds additional people to their email they are not automatically added to the ticket and can get left off your response."
- Debbie M., at, Mid-Market (51-1000 emp.)
Microsoft Power Platform: "configuring the controls is not intuitive it is developed as a native windows app and i cannot open multiple windows the formula language is not easy to grasp for power users who are the target audience"
- Marwan T., Director - IoT and Digital Transformation (EMEA) at Hitachi Consulting, Enterprise (> 1000 emp.)
These are what users recommend to others considering these popular Business Automation Platforms (BAPs) software products.
UiPath: Robotics Process Automation (RPA): "Allow the team at Cloud Elements to help you with samples and answering questions to get you over the initial learning curve."
- Jason B., Lead Member of Technical Staff, Integrations at Cloudwords, Inc., Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: "Improvement of Support and openness"
- Santosh N., Enterprise (> 1000 emp.)
Microsoft Power Platform: "Great tool to use. Easy to sign up and begin building your own analytics."
- Pete B., Salesforce Administrator & Business Systems Analyst, Small-Business (50 or fewer emp.)
These are the problems users said the software was solving and how it is benefitting them.
UiPath: Robotics Process Automation (RPA): "Integration between us and a number of CRMs, aiming for increase in sales and a decrease in support costs."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)
Microsoft Power Platform: "Report comparisons for expense reduction solutions created great reporting for clients."
- Marc F., Certified Expense Reduction Consultant at Expense To Profit., Small-Business (50 or fewer emp.)
Reviews by Industry

Business Automation Platforms (BAPs) Software Reviews by Industry

Business Automation Platforms (BAPs) tools, apps, and software are used across a variety of industries. Each industry utilizes different key features of these products, some more than others. The most common industries using Business Automation Platforms (BAPs) software products reviewed here are Information Technology and Services, Computer Software, Financial Services, Telecommunications, and Banking.

Industry-Related Business Automation Platforms (BAPs) Software FAQs

Business Automation Platforms (BAPs) Software FAQs for Information Technology and Services Industry Professionals

What are the best Business Automation Platforms (BAPs) software products according to Information Technology and Services industry professionals and based on the overall G2 rating scale?

The Business Automation Platforms (BAPs) software products with the most reviews that Information Technology and Services professionals rate the highest are ServiceNow Now Platform (4.4 stars and 34 reviews), Microsoft Power Platform (4.4 stars and 18 reviews), and SAP Business Technology Platform (4.4 stars and 1 reviews).

What are the lowest-rated Business Automation Platforms (BAPs) software products according to Information Technology and Services industry professionals and based on the overall G2 rating scale?

The lowest-rated Business Automation Platforms (BAPs) software products for Information Technology and Services folks are Pega Platform (4.2 stars), IBM Cloud Pak for Business Automation (4.3 stars), and ServiceNow Now Platform (4.4 stars).

What are the highest-rated Business Automation Platforms (BAPs) software features for companies in the Information Technology and Services industry?
  1. Process Analysis (96% avg. rating)
  2. Functionality (96% avg. rating)
  3. Automation (96% avg. rating)
Which Business Automation Platforms (BAPs) software features do companies in the Information Technology and Services industry rank the lowest?
  1. Administrative (95% avg. rating)
  2. Data Control (94% avg. rating)
  3. Application Design (94% avg. rating)
Are there other more specific Business Automation Platforms (BAPs) software features rated highly by those in the Information Technology and Services industry?
  • Test Variety is a specific Functionality feature with an average rating of 97%.

  • RPA Integration is a specific Automation feature with an average rating of 97%.

  • Organization is a specific Automation feature with an average rating of 97%.

Business Automation Platforms (BAPs) Software Review Snippets from Information Technology and Services Professionals

Of the 3,195 Information Technology and Services users that left a review for Business Automation Platforms (BAPs) software products, this is what some of them had to say about those with the highest G2 score ratings and the most reviews.

What Information Technology and Services Professionals Liked What Information Technology and Services Professionals Disliked
UiPath: Robotics Process Automation (RPA): Easy documentations, easy work with APIs
- Andriy P., Java developer, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: Variable management is a nightmare. Collaboration is not easy.
- Sebastian C., Software Developer at Travelers, Small-Business (50 or fewer emp.)
Automation Anywhere - RPA | Robotic Process Automation: Easy to learn tool,easy to automate web and based application
- Gauri A., Consultant at PwC, Enterprise (> 1000 emp.)
ServiceNow Now Platform: Too many options. Our company created too many categories.
- Vince C., Systems Analyst at Marriott Intl., Enterprise (> 1000 emp.)
ServiceNow Now Platform: ServiceNow offers a plethora of options and functionality in a simple, clean interface.
- Michael W., Disney IT Support Analyst for Atos NA, Enterprise (> 1000 emp.)
UiPath: Robotics Process Automation (RPA): i haven't notice any dis advantages in Uipath till now. Because forum is helpful to resolve our clarification and doubts .
- Nasrudeen S., Senior System Analyst at SmartMegh Solutions Pvt Ltd,

Business Automation Platforms (BAPs) Software FAQs for Computer Software Industry Professionals

What Business Automation Platforms (BAPs) software products do users from the Computer Software industry like the most?

The Business Automation Platforms (BAPs) software products with the most reviews that Computer Software professionals rate the highest are ServiceNow Now Platform (4.4 stars and 34 reviews), Microsoft Power Platform (4.4 stars and 18 reviews), and SAP Business Technology Platform (4.4 stars and 1 reviews).

What Business Automation Platforms (BAPs) software do users from the Computer Software industry professionals like the least based on the overall G2 rating scale?

The Business Automation Platforms (BAPs) software products Computer Software professionals rate the lowest are Pega Platform (4.2 stars), IBM Cloud Pak for Business Automation (4.3 stars), and ServiceNow Now Platform (4.4 stars).

What do Computer Software professionals rate as the best features for Business Automation Platforms (BAPs) software?
  1. Process Analysis (96% avg. rating)
  2. Functionality (96% avg. rating)
  3. Automation (96% avg. rating)
What features of Business Automation Platforms (BAPs) software products do people in the Computer Software space rate lowest?
  1. Administrative (95% avg. rating)
  2. Data Control (94% avg. rating)
  3. Application Design (94% avg. rating)
  4. After the Job (94% avg. rating)
  5. Workforce Management (92% avg. rating)
What specific Business Automation Platforms (BAPs) software features are rated highly by those in the Computer Software industry?
  • Test Variety is a specific Functionality feature rated an average of 97%.

  • RPA Integration is a specific Automation feature rated an average of 97%.

  • Organization is a specific Automation feature rated an average of 97%.

Business Automation Platforms (BAPs) Software Review Snippets from Computer Software Professionals

Of the 1,116 Computer Software users that left a review for Business Automation Platforms (BAPs) software products, here's what some of them said about those that are the highest-rated with the most reviews.

What Computer Software Professionals Liked What Computer Software Professionals Disliked
UiPath: Robotics Process Automation (RPA): Very responsive team. Fantastic approach to customer success. Onbarding was a bit tricky for us - this is strictly due to our complex requirements.
- Keri K., VP of Customer Success and Operations at Bluenose Analytics, Small-Business (50 or fewer emp.)
Pega Platform: The PEGA robotics tool is very ambiguous in terms of application. When a function is implemented, the reality is different from the documentation or the "theorical" description.
- Juan Esteban C., Software Analyst | RPA Developer at Personalsoft, Enterprise (> 1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: Reactivity when tackling issues raised by our developers.
- Jarich V., Project Leader, AI | Machine learning | Computer Vision, Mid-Market (51-1000 emp.)
UiPath: Robotics Process Automation (RPA): The main functionality - I didn't get lots of value from such simple API proxy. In every non-standard case to me it's simpler to write my custom api client that will work directly with the API provider.
- Dmitry Z., Senior Software Engineer at Murano Software, Mid-Market (51-1000 emp.)
ServiceNow Now Platform: I've used ServiceNow from both an implementor and a user and love the product. What a great tool.
- Jonathan J., Senior Systems Engineer at Forescout Technologies Inc., Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: Interface seems to be complicated one,and in order to have complete command of it we need to learn all features, difficulty in processing excel files,
- Shashank T., Sr Software engineer - Unosys Solutions Pvt Ltd, Small-Business (50 or fewer emp.)

Business Automation Platforms (BAPs) Software FAQs for Financial Services Industry Professionals

What are the best Business Automation Platforms (BAPs) software products according to experts from the Financial Services industry?

The Business Automation Platforms (BAPs) software products with the most reviews that Financial Services professionals rate the highest are ServiceNow Now Platform (4.4 stars and 34 reviews), Microsoft Power Platform (4.4 stars and 18 reviews), and SAP Business Technology Platform (4.4 stars and 1 reviews).

Which Business Automation Platforms (BAPs) software products do Financial Services industry experts like the least?

The lowest-rated Business Automation Platforms (BAPs) software products for Financial Services folks are Pega Platform (4.2 stars), IBM Cloud Pak for Business Automation (4.3 stars), and ServiceNow Now Platform (4.4 stars).

Which Business Automation Platforms (BAPs) software features have Financial Services companies given the highest ratings?
  1. Process Analysis (96% avg. rating)
  2. Functionality (96% avg. rating)
  3. Automation (96% avg. rating)
What are the lowest rated features of Business Automation Platforms (BAPs) software features according to employees of Financial Services companies?
  1. Data Control (94% avg. rating)
  2. Application Design (94% avg. rating)
  3. After the Job (94% avg. rating)
Which specific Business Automation Platforms (BAPs) software features are rated highest by Financial Services industry professionals?
  • Test Variety is a specific Functionality feature rated an average of 97%.

  • RPA Integration is a specific Automation feature rated an average of 97%.

  • Organization is a specific Automation feature rated an average of 97%.

Business Automation Platforms (BAPs) Software Review Snippets from Financial Services Professionals

582 Financial Services professionals have provided Business Automation Platforms (BAPs) software product reviews on G2. Find out what some of them had to say about the Business Automation Platforms (BAPs) software tools and apps with the highest G2 score ratings and the most reviews.

What Financial Services Professionals Liked What Financial Services Professionals Disliked
UiPath: Robotics Process Automation (RPA): Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points.
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: The taks not work always, i need runner N times
- Marcelo B., Líder de Projetos | CWI Software, Enterprise (> 1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: Intuitive development, lots of ways to code the same things this great ways to go around incompatibilities.
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)
Microsoft Power Platform: Initially I think we weren't too pleased about the costs but I feel in time it will show its worth.
- Amanda K., Executive Assistant, Small-Business (50 or fewer emp.)
ServiceNow Now Platform: Being able to build the fields you need.
- Andrea G., Network Engineer at Academy Mortgage Corporation, Enterprise (> 1000 emp.)
Pega Platform: There is quite a bit of lag time on the front end, and I understand that it's doing a lot in the background, however in this day if something doesn't happen instantly it feels slow. We also use the knowledge library side, and currently you have to tag it, but it won't allow you to really search multiple words at one time, which is frustrating.
- Megan S., Learning and Development Professional, Enterprise (> 1000 emp.)
Reviews by Market Segment

Business Automation Platforms (BAPs) Software Reviews by Market Segment

G2 Business Automation Platforms (BAPs) software reviewers come from companies of various sizes. Each business market segment has its own distinct experiences and requirements when it comes to Business Automation Platforms (BAPs) software products. On G2 we break these different market segments into 3 distinct groups:

22.3% of Business Automation Platforms (BAPs) tools reviews on G2 are from users working in small businesses, 27.4% of users are from mid-market companies, and 50.3% work at enterprise companies.

Business Automation Platforms (BAPs) Software FAQs by Market Segment

Business Automation Platforms (BAPs) Software FAQs for Enterprise Companies

What are the best Business Automation Platforms (BAPs) software tools and apps for enterprise companies, based on the overall G2 rating scale?

The Business Automation Platforms (BAPs) software products enterprise-level professionals rate the highest are ServiceNow Now Platform (4.4 stars and 34 reviews), Microsoft Power Platform (4.4 stars and 18 reviews), and SAP Business Technology Platform (4.4 stars and 1 reviews).

What are the least-liked Business Automation Platforms (BAPs) software products for professionals at enterprise companies, based on the overall G2 rating scale?

The lowest rated Business Automation Platforms (BAPs) software products on G2 are Pega Platform (4.2 stars), IBM Cloud Pak for Business Automation (4.3 stars), and ServiceNow Now Platform (4.4 stars).

What are the highest-rated Business Automation Platforms (BAPs) software tool features according to employees at enterprise-level businesses?
  • Process Analysis (96% avg. rating)
  • Functionality (96% avg. rating)
  • Automation (96% avg. rating)
What do enterprise businesses rank the lowest when it comes to Business Automation Platforms (BAPs) software features?
  • Process Management (94% avg. rating)
  • Data Control (94% avg. rating)
  • Application Design (94% avg. rating)
Which specific Business Automation Platforms (BAPs) software features are rated highest by professionals in enterprise companies?
  • Test Variety is a specific Functionality feature rated an average of 97%.
  • RPA Integration is a specific Automation feature rated an average of 97%.
  • Organization is a specific Automation feature rated an average of 97%.

Business Automation Platforms (BAPs) Software Review Snippets from Enterprise Business Professionals

Enterprise business professionals share important information about Business Automation Platforms (BAPs) software usability, features, pricing, and more. Read what these users have to say about the top-rated Business Automation Platforms (BAPs) tools.

What Enterprise Professionals Liked What Enterprise Professionals Disliked
UiPath: Robotics Process Automation (RPA): Easy to use iPaaS, reduced implementation complexity compared to other iPaaS solutions, great technical staff with expertise to support creation of integrations. Having the platform available as a scalable, hosted service with an entirely web-based development, configuration and maintenance is invaluable.
- Christian R., Enterprise Software Architect Advisory at Sage Software, Enterprise (> 1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: No AI, Cognitive features yet
- Shubhabrata S., Robotic Process Automation and AI - Solutions Architect, Certified Scrum Master, Enterprise (> 1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: Intuitive development, lots of ways to code the same things this great ways to go around incompatibilities.
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)
ServiceNow Now Platform: Difficulty finding what I need - requests, incidents, approval for requests. It would be a great improvement if this software allowed customizable views based on user.
- Daniel S., MIS Manager, Enterprise (> 1000 emp.)
ServiceNow Now Platform: I really enjoyed working with ServiceNow. It is really easy to use and if you setup the workflows, it is very friendly.
- Patricio S., Governance, Risk & Compliance, Data Analytics, Infrastructure Mgr, Project Mgr, Quality Expert, Enterprise (> 1000 emp.)
Microsoft Power Platform: configuring the controls is not intuitive it is developed as a native windows app and i cannot open multiple windows the formula language is not easy to grasp for power users who are the target audience
- Marwan T., Director - IoT and Digital Transformation (EMEA) at Hitachi Consulting, Enterprise (> 1000 emp.)

Mid-Market Company Business Automation Platforms (BAPs) Software FAQs

What are the top Business Automation Platforms (BAPs) software products according to professionals at mid-market companies, based on the overall G2 rating scale?

Business Automation Platforms (BAPs) software product users at mid-market companies rate ServiceNow Now Platform (4.4 stars and 34 reviews), Microsoft Power Platform (4.4 stars and 18 reviews), and SAP Business Technology Platform (4.4 stars and 1 reviews) as the top Business Automation Platforms (BAPs) software tools on the market.

Which Business Automation Platforms (BAPs) software products are not well-rated by reviewers from mid-market companies, based on the overall G2 rating scale?

Pega Platform (4.2 stars), IBM Cloud Pak for Business Automation (4.3 stars), and ServiceNow Now Platform (4.4 stars) are the lowest rated Business Automation Platforms (BAPs) tools according to mid-market company professionals on G2.

What are the highest-rated Business Automation Platforms (BAPs) software tool features according to employees at mid-market companies?
  • Process Analysis (96% avg. rating)
  • Functionality (96% avg. rating)
  • Automation (96% avg. rating)
Which Business Automation Platforms (BAPs) software features do mid-market company users rate the lowest?
  • Administrative (95% avg. rating)
  • Data Control (94% avg. rating)
  • Application Design (94% avg. rating)
What are some more specific Business Automation Platforms (BAPs) software features that people at mid-market companies rate highly?
  • Test Variety is a specific Functionality feature with an average 97% rating.
  • RPA Integration is a specific Automation feature with an average 97% rating.
  • Organization is a specific Automation feature with an average 97% rating.

Business Automation Platforms (BAPs) Software Review Snippets from Mid-Market Company Professionals

Read what Business Automation Platforms (BAPs) software users from mid-market companies have to say about the features, usability, pricing, and more of their top-rated Business Automation Platforms (BAPs) software tools and apps.

What Midsize Business Professionals Liked What Midsize Business Professionals Disliked
UiPath: Robotics Process Automation (RPA): Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points.
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)
ServiceNow Now Platform: Difficult to send follow up emails as you cannot reply to a response with the email trail. You need to copy paste and if the person who sends the response adds additional people to their email they are not automatically added to the ticket and can get left off your response.
- Debbie M., at, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: Reactivity when tackling issues raised by our developers.
- Jarich V., Project Leader, AI | Machine learning | Computer Vision, Mid-Market (51-1000 emp.)
Automation Anywhere - RPA | Robotic Process Automation: If there are multiple IF conditions it is difficult to use find the IF starting and closing.
- t c., Specialist at OLAM INFORMATION SERVICES PRIVATE LIMITED, Mid-Market (51-1000 emp.)
Microsoft Power Platform: I really like how user friendly it is and that I can easily manipulate information into visual representation.
- Samantha B., Alcohol and Drug Specialist at Santa Barbara Behavioral Wellness, Mid-Market (51-1000 emp.)
Microsoft Power Platform: The token price. The token price and the token price.
- Pascal T., Mid-Market (51-1000 emp.)

Business Automation Platforms (BAPs) Software FAQs for Small Businesses

What are the top Business Automation Platforms (BAPs) software products for small businesses?

Users from small businesses rate the following as the best Business Automation Platforms (BAPs) software products: ServiceNow Now Platform (4.4 stars and 34 reviews), Microsoft Power Platform (4.4 stars and 18 reviews), and SAP Business Technology Platform (4.4 stars and 1 reviews).

What Business Automation Platforms (BAPs) software products for small businesses are rated lowest?

For small business owners and professionals, the lowest rated Business Automation Platforms (BAPs) software products are Pega Platform (4.2 stars), IBM Cloud Pak for Business Automation (4.3 stars), and ServiceNow Now Platform (4.4 stars).

What Business Automation Platforms (BAPs) software tool features are rated highest for small businesses?
  • Process Analysis (96% avg. rating)
  • Functionality (96% avg. rating)
  • Automation (96% avg. rating)
What features do small businesses rank the lowest when it comes to Business Automation Platforms (BAPs) software?
  • Administrative (95% avg. rating)
  • Data Control (94% avg. rating)
  • Application Design (94% avg. rating)
Are there any particular Business Automation Platforms (BAPs) software features that small business professionals rate highly?
  • Test Variety is a specific Functionality feature with an average 97% rating.
  • RPA Integration is a specific Automation feature with an average 97% rating.
  • Organization is a specific Automation feature with an average 97% rating.

Business Automation Platforms (BAPs) Software Review Snippets from Small Business Professionals

See what small business owners, employees, and other users have to say about the 9 Business Automation Platforms (BAPs) software products reviewed on G2. Compare reviews and product information to find the best Business Automation Platforms (BAPs) software for your small business.

What Small Business Professionals Liked What Small Business Professionals Disliked
UiPath: Robotics Process Automation (RPA): Response time for each query, even connect with other platform.
- Sanjaya P., University Lecturer di Politeknik Negeri Media Kreatif , Small-Business (50 or fewer emp.)
Microsoft Power Platform: It doesn't run on my MacBook without Parallels or Boot Camp.
- Troy W., Sales Manager at Buffalo Bayou Brewing Company, Small-Business (50 or fewer emp.)
Automation Anywhere - RPA | Robotic Process Automation: Intuitive usability,SLA based automation,Enhanced security,optimized workload management
- Anand V., Managing Partner | Technology Entrepreneur, Small-Business (50 or fewer emp.)
Automation Anywhere - RPA | Robotic Process Automation: I am going for a certification in V11 of the software I took the certification prep and the course I then took the test an none of the question on the test were even covered in the training.
- Daniel K., DP Desktop Support Analyst at Johnson & Johnson, Small-Business (50 or fewer emp.)
Microsoft Power Platform: Ease of use with complete interoperability with Excel.
- Marc F., Certified Expense Reduction Consultant at Expense To Profit., Small-Business (50 or fewer emp.)
UiPath: Robotics Process Automation (RPA): I've had problems programming complex tasks, I think that bots designed with images are lousy, I've followed all the courses and sometimes has a low performance in the tasks it does well, its interface can be improved and make it easier to understand that goes from the beginning to people without knowledge in coding.
- Alan P., Software Engineer at Pentard, Small-Business (50 or fewer emp.)
Reviews by Features

Business Automation Platforms (BAPs) Software Reviews by Software Features

Business Automation Platforms (BAPs) software products on G2 have nearly 174 types of features, all of which contribute to the performance, usability, and functionality of the software. These software capabilities are rated and submitted in up to 15,492 feature reviews created by G2 users. These scores and detailed feedback can help you determine if a particular Business Automation Platforms (BAPs) software product has the attributes and functionality best for your business.

There are standard features across all the Business Automation Platforms (BAPs) tools, apps, and software reviewed on G2. Below we’ve listed the highest-rated standard features of Business Automation Platforms (BAPs) software products along with some of the core attributes that help drive the performance of those features:

  • Process Analysis (96% average rating)
    • Real-Time Process Analysis (96% average rating)
    • Process Mapping (96% average rating)
    • Process Notation (95% average rating)
  • Functionality (96% average rating)
    • Test Variety (97% average rating)
    • Test History (96% average rating)
    • Customization (96% average rating)
  • Automation (96% average rating)
    • RPA Integration (97% average rating)
    • Organization (97% average rating)
    • Thoroughness (96% average rating)
  • Publishing (95% average rating)
    • Lifecycle Management (95% average rating)
    • Platform Compatability (94% average rating)
    • Application Deployment (94% average rating)
  • Administrative (95% average rating)
    • Reporting & Dashboards (97% average rating)
    • Call Recording (94% average rating)

To help you find the Business Automation Platforms (BAPs) tool that meets your business needs, below you will find answers to frequently asked questions about the best Business Automation Platforms (BAPs) software products that have the features mentioned above.

Which Business Automation Platforms (BAPs) products are the highest rated based on Process Analysis features?
Which Business Automation Platforms (BAPs) products are the best rated based on Functionality features?
Which Business Automation Platforms (BAPs) products are the best rated based on Automation features?
Which Business Automation Platforms (BAPs) products are the best rated based on Publishing features?
Which Business Automation Platforms (BAPs) products are the best rated based on Administrative features?
What are the most popular features G2 users focus on when picking Business Automation Platforms (BAPs) software tools?
  • RPA Integration is a Automation feature with 15,492 G2 Reviews
  • Process Library is a Process Management feature with 15,418 G2 Reviews
  • Real-Time Process Analysis is a Process Analysis feature with 15,418 G2 Reviews
  • Process Mapping is a Process Analysis feature with 15,414 G2 Reviews
  • Customization is a Functionality feature with 3,762 G2 Reviews
Learn more about the product features and capabilities that users and G2 reviewers like best and least for the top-rated Business Automation Platforms (BAPs) software products.
Product Highest Rated Features Lowest Rated Features
UiPath: Robotics Process Automation (RPA) Here are the features users love the most about UiPath: Robotics Process Automation (RPA):
  • Automation
  • Process Analysis
  • Functionality
Here are the features users love the least about UiPath: Robotics Process Automation (RPA):
  • Data Capture
  • Data Extraction
  • Data Integration
SS&C Blue Prism Intelligent Automation Platform Here are the features users love the most about SS&C Blue Prism Intelligent Automation Platform:
  • Automation
  • Security
  • Collaboration
Here are the features users love the least about SS&C Blue Prism Intelligent Automation Platform:
  • Platform Additional Functionality
  • Intelligent Automation
  • Natural Language Processing
Automation Anywhere - RPA | Robotic Process Automation Here are the features users love the most about Automation Anywhere - RPA | Robotic Process Automation:
  • Administrative
  • Process Analysis
  • Automation
Here are the features users love the least about Automation Anywhere - RPA | Robotic Process Automation:
  • Application Design
  • Data Control
  • Publishing
Appian Here are the features users love the most about Appian:
  • Bot Management & Execution
  • Publishing
  • Process Development
Here are the features users love the least about Appian:
  • Process Analysis
  • Generative AI
  • Intelligent Automation
SAP Business Technology Platform Here are the features users love the most about SAP Business Technology Platform:
  • Security
  • Data Management
  • Functionality
Here are the features users love the least about SAP Business Technology Platform:
  • Application Design
  • Automation Building
  • Bot Management & Execution