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5.0 out of 5
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Zuora
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Amazing products that just works!
303 Zuora Reviews
3.9 out of 5
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Overall Review Sentiment for Zuora
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IH
Verified User in Human Resources
Mid-Market(51-1000 emp.)
VJ
Vinoth J.
A
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
A good tool for recurring subscription management . Zuora manages revenue recognition per ASC and gives you the journal entry end ofo the month, thus eliminating manual work. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Running reports is not easy. It will require some effort to understand how to build different reports that you need. It would be great if they had video tutorials. Review collected by and hosted on G2.com.
UI
Verified User in Internet
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
Simplifies complex budgeting. Easy to keep track of subscriptions and customer transactional data. Integrates really well with Salesforce CRM data. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Limited capacity for one off or single paying customers. Zuora is very overpriced if your pricing model is simple. Review collected by and hosted on G2.com.
AH
Adam H.
Team Lead
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
The possibility of switching vendors when our contract is up. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Everything about it slows down my day. If I want to close out a deal I have to now go through 10+ steps to do so. And they are all incredibly slow to load.
I'm on the sales side of things - so why the hell am I doing finance's job on top of mine? Review collected by and hosted on G2.com.
AT
Verified User in Telecommunications
Small-Business(50 or fewer emp.)
What do you like best about Zuora?
System worked well but required data integration for full process flow. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Pricing Model - Pricing was based on invoice value - made it not a proper model for moving the majority onto the platform. Review collected by and hosted on G2.com.
KM
Krish M.
Product Manager
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
NF
Nevena F.
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
Zuora enabled us to provide a better subscrition system than ever. We can personalize the bills so that they are customerspecific and they have the feeling we care about every single one. The customer can always access the subscrition management portal, in order to see which are active and for how long. He can easily change his subscrtion plan and add or remove services. The reporting system is for us really good, since you can personlize each revenue report quite easily. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
The program is not self explanatory, we had to invest a lot of time in order to understand it, and know where to find the tools needed. But it was managable with their help page and some calls to their customer service. As long as it is intuitive at the customer side, it is no major problem for us. Review collected by and hosted on G2.com.
AB
ANGELA B.
Vp of finance / Controller
UI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
AA
Verified User in Accounting
Small-Business(50 or fewer emp.)
Zuora Categories on G2
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