Zuora
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Zuora
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3.9 out of 5 stars
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4.9 out of 5
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Zuora Reviews & Product Details - Page 24

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Zuora Overview

Editedit
What is Zuora?

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.

Zuora Details
Discussions
Zuora Community
Languages Supported
German, English, French, Japanese, Spanish
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Product Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,562 Twitter followers
LinkedIn® Page
www.linkedin.com
1,676 employees on LinkedIn®
Ownership
NYSE: ZUO
Phone
(888) 976-9056
Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

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Overview Provided by:
Max Son

Recent Zuora Reviews

Yana P.
YP
Yana P.Enterprise (> 1000 emp.)
4.0 out of 5
"A pretty good experience in viewing mode"
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previ...
Read more
Raj S.
RS
Raj S.Mid-Market (51-1000 emp.)
4.0 out of 5
"ZUORA--A great accounting software"
* A single platform for all accounting and finance for a product * Friendly interface and easy to learn * Each sub category for accounts, billin...
Read more
Elias W.
EW
Elias W.Enterprise (> 1000 emp.)
5.0 out of 5
"i would say it in one word, "Professional""
the UI, that pretty easy to use and business applications is also easy
Read more
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1 person requested security information

Zuora Media

Zuora Demo - Monetize new innovations
Monetize new innovations fast with out of the box pricing models
Zuora Demo - Quote for the entire subscriber lifecycle
Quote for the entire subscriber lifecycle with support for quoting amendments, ramp deals, and any combination of recurring and one time charges
Zuora Demo - Unify billing operations
Unify billing operations with subscriptions, physical goods, and other one time fees combined into a single order
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Have you used Zuora before?
Yes

Video Reviews

Review by Krish M.
Zuora review by Krish M.
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Amazing products that just works!
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303 Zuora Reviews

3.9 out of 5
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303 Zuora Reviews
3.9 out of 5
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Zuora Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZuoraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Telecommunications
ET
Mid-Market(51-1000 emp.)
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Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

customer focus of the implementation team and their listening skills. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

publicallly available documentation need improvement Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

policy definition and upstream data issues are key to success Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

asc606 implementation in telco sector Review collected by and hosted on G2.com.

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Verified User in Public Safety
EP
Mid-Market(51-1000 emp.)
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Review source: G2 Gives Campaign
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What do you like best about Zuora?

ease of use - ease of learning processes Review collected by and hosted on G2.com.

What do you dislike about Zuora?

support is difficult to work with and quick to assume you don't know what you're talking about Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

transformation from enterprise to suscription Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
AM
Enterprise(> 1000 emp.)
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What do you like best about Zuora?

I've always appreciated how well Zuora responds to the needs of the customer in the product features. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Quality of Tech Support can vary with solution resolution. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Billing System Consolidations Review collected by and hosted on G2.com.

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Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
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What do you like best about Zuora?

The team is very clear about the product capabilities and features. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

The cost of the service is opaque. Difficult to understand the cost and time to implement. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription billing Review collected by and hosted on G2.com.

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Verified User in Internet
CI
Enterprise(> 1000 emp.)
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What do you like best about Zuora?

The team and the support we receive from all of the folks involved Review collected by and hosted on G2.com.

What do you dislike about Zuora?

too new to know what we dislike - great experience so far Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

payments, subscriptions Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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What do you like best about Zuora?

User interface is good and ability to access anywhere Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Trying to customize anything or the data reporting Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

Spend extra time planning before implementing Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Billing and revenue recognition Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
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Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zuora?

the ability that you have with Zuora and plug and play for integration solutions. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

more capabilities with existing partners. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

tracking of customer data and recurring reveneue generation Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
EI
Mid-Market(51-1000 emp.)
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What do you like best about Zuora?

What I know about the company from this conference! Review collected by and hosted on G2.com.

What do you dislike about Zuora?

We haven't yet gone live. Ask me again in a year. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

replace our legacy ordering and billing system Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Small-Business(50 or fewer emp.)
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What do you like best about Zuora?

Ease of use

Great support, willing to help through the entire process. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Would like a little more control of the custom reports Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Our billing and collecting. Review collected by and hosted on G2.com.

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Verified User in Airlines/Aviation
UA
Mid-Market(51-1000 emp.)
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What do you like best about Zuora?

Workflow is great. Looking forward to exploring other features. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

No printing vendors. Would like off the shelf mailing of invoice capability. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Mediation for Usage Records Review collected by and hosted on G2.com.

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