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Zuora Reviews & Product Details - Page 23

Zuora Overview

What is Zuora?

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.

Zuora Details
Discussions
Zuora Community
Languages Supported
German, English, French, Japanese, Spanish
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Product Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,562 Twitter followers
LinkedIn® Page
www.linkedin.com
1,676 employees on LinkedIn®
Ownership
NYSE: ZUO
Phone
(888) 976-9056
Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


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Recent Zuora Reviews

Yana P.
YP
Yana P.Enterprise (> 1000 emp.)
4.0 out of 5
"A pretty good experience in viewing mode"
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previ...
Raj S.
RS
Raj S.Mid-Market (51-1000 emp.)
4.0 out of 5
"ZUORA--A great accounting software"
* A single platform for all accounting and finance for a product * Friendly interface and easy to learn * Each sub category for accounts, billin...
Elias W.
EW
Elias W.Enterprise (> 1000 emp.)
5.0 out of 5
"i would say it in one word, "Professional""
the UI, that pretty easy to use and business applications is also easy
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Zuora Media

Zuora Demo - Monetize new innovations
Monetize new innovations fast with out of the box pricing models
Zuora Demo - Quote for the entire subscriber lifecycle
Quote for the entire subscriber lifecycle with support for quoting amendments, ramp deals, and any combination of recurring and one time charges
Zuora Demo - Unify billing operations
Unify billing operations with subscriptions, physical goods, and other one time fees combined into a single order
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Video Reviews

303 Zuora Reviews

3.9 out of 5
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303 Zuora Reviews
3.9 out of 5
303 Zuora Reviews
3.9 out of 5

Zuora Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZuoraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Internet
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Zuora Revpro is one stop revenue manqagement solution that will handle the revenue allocations and with user friendly UI Review collected by and hosted on G2.com.

What do you dislike about Zuora?

The UI is bit slow and i hope the new UI has better performance Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Revenue allocations, Revenue management Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zuora?

Thats the only solution out there which works best with 606. There were lot of functionality around waterfall and rollforward. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Current manual connectibity with Zuora but seems its gonna be more robost with Order Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

606 Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Super complete api, been working with the soap and looking forward to working with rest. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Not a lot, the soap api docs are old, looks to be better in the rest api world. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription/Invoice/Payment management. Review collected by and hosted on G2.com.

Verified User in Computer Games
IC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

The partnership with RevPro and the implementation team. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

our partnership with RevPro has been fantasic. However, there are many clicks needed to navigate through the system. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Assistance with ASC 606 implentation and multiple element arrangements. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
IF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Flexibility with objects.

New to Zuora but platform seems pretty easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Would like to learn more about the orders functionality - so not a dislike just an unknown Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription quoting / SaaS billing Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Love the fast response time during our critical business planning and development stages Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Nothing at all. Everything has been great. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Automating billing and account management for our pilot program - prepping for launch Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zuora?

Chances are, Zuora can do what you're wanting to get done in regards to subscription management and billing. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

It's complicated to set up and if you don't get it set up right from the beginning it can be difficult to come back from. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

We use Zuora to track our product subscriptions as well as keep track of payment info. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

subscription management, revenue recognition Review collected by and hosted on G2.com.

What do you dislike about Zuora?

the standard reports do not work. we have to use Excel to post process. Zuora should look into fixing the bookings and MRR reports. Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

better reporting Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

self-serv subscriptions Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Ability to have more flexibility for our pricing and packaging. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

It is expensive. I don't really have anything else to add here. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Unlock the ability to experiment with pricing and packaging. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

The automation of the revenue allocation process. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

I would like more of the material right functionality to be in RevPro Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Bringing in data through the TL layer has been challenging Review collected by and hosted on G2.com.