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5.0 out of 5
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Zuora
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Amazing products that just works!
303 Zuora Reviews
3.9 out of 5
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Overall Review Sentiment for Zuora
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UM
Verified User in Marketing and Advertising
Enterprise(> 1000 emp.)
What do you like best about Zuora?
It's simple and easy to use. You don't need to know accounting to understand it. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Can not put complex query in Data Source. You can use Reports for more complex query, but it's as easy to use. Review collected by and hosted on G2.com.
UC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
I like the ability to easily pickup RevPro reports and the ease of use. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Some of the features/ reports I usually look at are burried deep in menus and not so intuitive to find. Review collected by and hosted on G2.com.
UC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
I like that there are quite a bunch of things that can be automated and integrated with other systems.
It is quite easy to use after you understand the logic Review collected by and hosted on G2.com.
What do you dislike about Zuora?
It can be slow sometimes especially when created bill runs. It also has some limitations. Review collected by and hosted on G2.com.
EL
Verified User in Leisure, Travel & Tourism
Enterprise(> 1000 emp.)
What do you like best about Zuora?
Zuora has a best in class subscription billing and management tool with a very intuitive and easy to use user interface. I am also very impressed with API options to push/retrieve data out of Zuora. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
We like the features we are currently using in Zuora. Review collected by and hosted on G2.com.
AT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
EN
Verified User in Non-Profit Organization Management
Enterprise(> 1000 emp.)
What do you like best about Zuora?
We just recently implemented Zuora. With an accelerated implementation strategy, we were able to partner with them and get it up and running with minimal interruption to the fiedl Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Need the ability to have more than one AR GL to interface with different types of AR Review collected by and hosted on G2.com.
CI
Verified User in Internet
Enterprise(> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zuora?
There is not much time required to complete the Zuora integration (generally with in 2 weeks)! Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Would love to see more documentation and screenshots that explain the set up required for a Zuora integration Review collected by and hosted on G2.com.
AC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
I like the integration between Salesforce and Zuora so our sales teams can sell, upgrade and renew all of our customers. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Some of the Core Zuora features aren't always immediatly available right away in Zuora CPQ. Review collected by and hosted on G2.com.
EM
Verified User in Machinery
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
Exceptional customer support, very responsive and customer focused Review collected by and hosted on G2.com.
What do you dislike about Zuora?
API transition to REST generates significant additional work for long time customers without a corresponding improvement in functionality. In some cases features are lacking. Review collected by and hosted on G2.com.
IC
Verified User in Computer Software
Enterprise(> 1000 emp.)
What do you like best about Zuora?
API Integrations. Low touch system that doesn't need to be managed by developers. Easy to use product catalog Review collected by and hosted on G2.com.
What do you dislike about Zuora?
More complex subscription scenarios require customized code Review collected by and hosted on G2.com.
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