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Zuora Reviews & Product Details - Page 20

Zuora Overview

What is Zuora?

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.

Zuora Details
Discussions
Zuora Community
Languages Supported
German, English, French, Japanese, Spanish
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Product Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,562 Twitter followers
LinkedIn® Page
www.linkedin.com
1,676 employees on LinkedIn®
Ownership
NYSE: ZUO
Phone
(888) 976-9056
Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


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Recent Zuora Reviews

Yana P.
YP
Yana P.Enterprise (> 1000 emp.)
4.0 out of 5
"A pretty good experience in viewing mode"
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previ...
Raj S.
RS
Raj S.Mid-Market (51-1000 emp.)
4.0 out of 5
"ZUORA--A great accounting software"
* A single platform for all accounting and finance for a product * Friendly interface and easy to learn * Each sub category for accounts, billin...
Elias W.
EW
Elias W.Enterprise (> 1000 emp.)
5.0 out of 5
"i would say it in one word, "Professional""
the UI, that pretty easy to use and business applications is also easy
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Zuora Media

Zuora Demo - Monetize new innovations
Monetize new innovations fast with out of the box pricing models
Zuora Demo - Quote for the entire subscriber lifecycle
Quote for the entire subscriber lifecycle with support for quoting amendments, ramp deals, and any combination of recurring and one time charges
Zuora Demo - Unify billing operations
Unify billing operations with subscriptions, physical goods, and other one time fees combined into a single order
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Have you used Zuora before?
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Video Reviews

303 Zuora Reviews

3.9 out of 5
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303 Zuora Reviews
3.9 out of 5
303 Zuora Reviews
3.9 out of 5

Zuora Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZuoraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Accounting
CA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zuora?

I have implemented ASC 606 w/ approximately 6 companies, and I have seen ARM, RevPro and SAP RAR. So far, RevPro has the most capabilities out of the products I have seen. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Initially accounting for variable consideration (allocation) and material rights involved manual inputs, but I believe that this has been fixed in subsequent releases. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Revenue automation under ASC 606 Review collected by and hosted on G2.com.

MP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zuora?

Extremely user friendly, very easy to navigate as well. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Limited views. Some of the areas are hard to find Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Rev rec 606 Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

One reason I like Zuora is that the subscriptions are easily managed through amendments. The Zuora community also provides great resources for any type of information I may need. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Having to file a ticket for every concern is counterproductive as often times I need the information rather quickly to resolve customer issues. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

We are using it for subscription management. Review collected by and hosted on G2.com.

EV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Great system for to resolve billing issues. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

The system has potential, however it is not "user friendly" Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Invoicing errors

billing discrepancy Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Reporting is Easy and super user friendly. Zuora is perfect for any subscription business. The product is ever evolving too. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

No able to make line item payments and order modifications should be able ot be future dated on demand. This is already be accomodated for so big plus Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

CHeck it out! Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Revenue Recogonition, Credit Memos, Subscription Management Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

'The Zuora platform is purpose build for subscription business. Make it very easy to start and grow the business. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Need more capabilities to cater to advanced and complex enterprise subscription business model. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

We use Zuora for subscription billing. The platform make it much easier and faster to get the business off the ground and up running Review collected by and hosted on G2.com.

DM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

new billing roll outs/automated features/subscription Review collected by and hosted on G2.com.

What do you dislike about Zuora?

manual processes /having to created amendments Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

order managemnt and subscription billing, new automations Review collected by and hosted on G2.com.

Gina C.
GC
Sale Engineer
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zuora?

Ease of use to help manage subscriptions Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Nothing really. A lot of good features. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Keeping up with customers Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

I've been impressed by the amout of support Zuora makes available to its customers. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

There are many features that are not available out of the box and must be custom developed. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

We are using Zuora to assist with reducing the manual effort to bill customers and have bee able to make our operations more efficient. Review collected by and hosted on G2.com.

AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Zuora Calculate the Subscriotion Usages Automatic Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Zuora Amandment process not track able fromUI Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription billling and usages Review collected by and hosted on G2.com.