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Zuora Reviews & Product Details - Page 19

Zuora Overview

What is Zuora?

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.

Zuora Details
Discussions
Zuora Community
Languages Supported
German, English, French, Japanese, Spanish
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Product Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,562 Twitter followers
LinkedIn® Page
www.linkedin.com
1,676 employees on LinkedIn®
Ownership
NYSE: ZUO
Phone
(888) 976-9056
Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


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Recent Zuora Reviews

Yana P.
YP
Yana P.Enterprise (> 1000 emp.)
4.0 out of 5
"A pretty good experience in viewing mode"
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previ...
Raj S.
RS
Raj S.Mid-Market (51-1000 emp.)
4.0 out of 5
"ZUORA--A great accounting software"
* A single platform for all accounting and finance for a product * Friendly interface and easy to learn * Each sub category for accounts, billin...
Elias W.
EW
Elias W.Enterprise (> 1000 emp.)
5.0 out of 5
"i would say it in one word, "Professional""
the UI, that pretty easy to use and business applications is also easy
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Zuora Media

Zuora Demo - Monetize new innovations
Monetize new innovations fast with out of the box pricing models
Zuora Demo - Quote for the entire subscriber lifecycle
Quote for the entire subscriber lifecycle with support for quoting amendments, ramp deals, and any combination of recurring and one time charges
Zuora Demo - Unify billing operations
Unify billing operations with subscriptions, physical goods, and other one time fees combined into a single order
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Have you used Zuora before?
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Video Reviews

303 Zuora Reviews

3.9 out of 5
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303 Zuora Reviews
3.9 out of 5
303 Zuora Reviews
3.9 out of 5

Zuora Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZuoraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Real Estate
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

We'll be switching our largest business model over to Zuora completely by end of year. We're confident that its adaptability and functionality will be integral to our success as well as the success of our customers. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Nothing. Keep up the great work Zuora team! Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

We used to have an internally built system but realized that we don't have the adaptability and add ons needed to scale. Review collected by and hosted on G2.com.

LT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Integrated with sfdc crm. the zquote managed package Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Explore more option to integrate zquote with other CRM. Did not get positive response Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Integrating with new CRM the zquote. Review collected by and hosted on G2.com.

MR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Ability to automate revenue recognition rules under ASC606 Review collected by and hosted on G2.com.

What do you dislike about Zuora?

IT data requirement changes to make RevPro work Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Managing multiple business lines and acquisitions into a streamlined revenue tool Review collected by and hosted on G2.com.

JZ
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

ability to handle subscription and invoices Review collected by and hosted on G2.com.

What do you dislike about Zuora?

hard to manage mid term amendments such as upsells that is midterm with a different billing frequency Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

ability to invoice Review collected by and hosted on G2.com.

Shaun Z.
SZ
Developer
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Zuora?

The integration between Salesforce and Zuora is great. I recommend zuora for those only in the subscription services. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

One-time sales are difficult in zuora. It requires you to create an evergreen subscription. Late payments are an additional product. Cancelling large bill runs requires custom api code. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Cloud based billing software that works with Salesforce. Review collected by and hosted on G2.com.

dattatray p.
DP
Lead Business System Analyst
Internet
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

rev rec process to compliant with accounting standards Review collected by and hosted on G2.com.

What do you dislike about Zuora?

too many patches and stability of code is needed Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

compliant with 606 accounting standards and lookback Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Feature and functionality... taxation was a breeze, and I also like the fact that their SE team guided me through the product. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

There isn't much to dislike, but I would say an area of improvement is definitely in laying out a more clear roadmap of what features will be solidly offering in the next six months. Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

Ask for referrals Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscriptions churn Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Zuora revpro can handle large volume of data which help to reduce data management. With the right configuration and implementation, revpro does a great job for revenue recognition. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Need improvement on reporting and the flexibility for user to configure changes based on the changes on business model Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Benefits are to save time to manage high volume of data for revenue recognition. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Tons of features, options are endless, evolving technology Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Difficult to learn what all the features can do, support can be difficult to get in touch with and head back from in a timely manner, knowledge center is overwhelming. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Insights have been a great addition to our Success Team and provides a unique view into what's going on. A very beneficial tool! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Overall controls, bill & payment run functionality. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Getting support for plugin services like Avalara when I have issues is much more difficult than it should be. Modifying subscriptions for changes is very time consuming. Reporting can often prove difficult. Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

Take your time to develop a plan & test the application & all features prior to going live. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Automation, scaling, accuracy Review collected by and hosted on G2.com.