We'll be switching our largest business model over to Zuora completely by end of year. We're confident that its adaptability and functionality will be integral to our success as well as the success of our customers. Review collected by and hosted on G2.com.
Nothing. Keep up the great work Zuora team! Review collected by and hosted on G2.com.
The integration between Salesforce and Zuora is great. I recommend zuora for those only in the subscription services. Review collected by and hosted on G2.com.
One-time sales are difficult in zuora. It requires you to create an evergreen subscription. Late payments are an additional product. Cancelling large bill runs requires custom api code. Review collected by and hosted on G2.com.
Feature and functionality... taxation was a breeze, and I also like the fact that their SE team guided me through the product. Review collected by and hosted on G2.com.
There isn't much to dislike, but I would say an area of improvement is definitely in laying out a more clear roadmap of what features will be solidly offering in the next six months. Review collected by and hosted on G2.com.
Zuora revpro can handle large volume of data which help to reduce data management. With the right configuration and implementation, revpro does a great job for revenue recognition. Review collected by and hosted on G2.com.
Need improvement on reporting and the flexibility for user to configure changes based on the changes on business model Review collected by and hosted on G2.com.
Tons of features, options are endless, evolving technology Review collected by and hosted on G2.com.
Difficult to learn what all the features can do, support can be difficult to get in touch with and head back from in a timely manner, knowledge center is overwhelming. Review collected by and hosted on G2.com.
Overall controls, bill & payment run functionality. Review collected by and hosted on G2.com.
Getting support for plugin services like Avalara when I have issues is much more difficult than it should be. Modifying subscriptions for changes is very time consuming. Reporting can often prove difficult. Review collected by and hosted on G2.com.