The Professional Services team was super helpful and very easy to work with during the implementation process. The capabilities of RevPro have been very useful for us and we are able to automate even our more complicated revenue scenarios. Review collected by and hosted on G2.com.
The current version that we are currently on is not the most intuitive and may be a bit confusing to use at first. Review collected by and hosted on G2.com.
Functionalities and defined processes. They have awesome functionality for contract modifications. Review collected by and hosted on G2.com.
Report performance and they have had couple UI issues. Revpro to GL feauture has lot of bugs.. Review collected by and hosted on G2.com.
It very simple to use and setup.We can invoice the customers at a regular basis without much manual intervention. Review collected by and hosted on G2.com.
The customer support service response don't provide accurate responses Review collected by and hosted on G2.com.
Zuora is user friendly and has a great user interface. It's great for managing subscriptions and integrates seamlessly with Salesforce quotes. Review collected by and hosted on G2.com.
Reporting is ok, but the fact that various fields reside in various data sources and cannot be combined is a hinderance. Also, subscription amendments can only be done one-by-one, which will hopefully change with their new Zuora Orders tool. Review collected by and hosted on G2.com.
We are currently going thru the implementation process , experience has been great Review collected by and hosted on G2.com.
3rd party mediation partners, wish zuora handled the mediation in-house Review collected by and hosted on G2.com.
The ability to perform different reports for analysis, journal entries...very useful subledger Review collected by and hosted on G2.com.
sometimes changing or customizing product rates are not intuitive Review collected by and hosted on G2.com.