Save to My Lists
Claimed
Claimed

Zuora Reviews & Product Details - Page 18

Zuora Overview

What is Zuora?

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.

Zuora Details
Discussions
Zuora Community
Languages Supported
German, English, French, Japanese, Spanish
Show LessShow More
Product Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,562 Twitter followers
LinkedIn® Page
www.linkedin.com
1,676 employees on LinkedIn®
Ownership
NYSE: ZUO
Phone
(888) 976-9056
Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


MS
Overview Provided by:

Recent Zuora Reviews

Yana P.
YP
Yana P.Enterprise (> 1000 emp.)
4.0 out of 5
"A pretty good experience in viewing mode"
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previ...
Raj S.
RS
Raj S.Mid-Market (51-1000 emp.)
4.0 out of 5
"ZUORA--A great accounting software"
* A single platform for all accounting and finance for a product * Friendly interface and easy to learn * Each sub category for accounts, billin...
Elias W.
EW
Elias W.Enterprise (> 1000 emp.)
5.0 out of 5
"i would say it in one word, "Professional""
the UI, that pretty easy to use and business applications is also easy
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Zuora Media

Zuora Demo - Monetize new innovations
Monetize new innovations fast with out of the box pricing models
Zuora Demo - Quote for the entire subscriber lifecycle
Quote for the entire subscriber lifecycle with support for quoting amendments, ramp deals, and any combination of recurring and one time charges
Zuora Demo - Unify billing operations
Unify billing operations with subscriptions, physical goods, and other one time fees combined into a single order
Answer a few questions to help the Zuora community
Have you used Zuora before?
Yes

Video Reviews

303 Zuora Reviews

3.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
303 Zuora Reviews
3.9 out of 5
303 Zuora Reviews
3.9 out of 5

Zuora Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZuoraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

The Professional Services team was super helpful and very easy to work with during the implementation process. The capabilities of RevPro have been very useful for us and we are able to automate even our more complicated revenue scenarios. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

The current version that we are currently on is not the most intuitive and may be a bit confusing to use at first. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Automation of revenue recognition for new 606 revenue standards. Review collected by and hosted on G2.com.

Amy C.
AC
Sr Software Engineer
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

ease of use, great support, lots of options for our billing needs Review collected by and hosted on G2.com.

What do you dislike about Zuora?

UI could be s bit more intuitives and less clunky Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

subscription billing for different types of charge models and billing peiods Review collected by and hosted on G2.com.

Mit S.
MS
Lead Systems Specialist (IT Finance)
Internet
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Functionalities and defined processes. They have awesome functionality for contract modifications. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Report performance and they have had couple UI issues. Revpro to GL feauture has lot of bugs.. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

ASC 606 and contract modification Review collected by and hosted on G2.com.

AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

It very simple to use and setup.We can invoice the customers at a regular basis without much manual intervention. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

The customer support service response don't provide accurate responses Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

It simply does our billing/invoicing. Review collected by and hosted on G2.com.

EL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Using Bundeling, Ramp deal, easy to manage subscriptons Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Currently Zuora does not retain highwatermark Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Managa subscriptions, making multple changes at once - changing terms and conditions, upsell , adding /removing prodcts Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Zuora is user friendly and has a great user interface. It's great for managing subscriptions and integrates seamlessly with Salesforce quotes. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Reporting is ok, but the fact that various fields reside in various data sources and cannot be combined is a hinderance. Also, subscription amendments can only be done one-by-one, which will hopefully change with their new Zuora Orders tool. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Quick and easy revenue recognition and invoicing. Review collected by and hosted on G2.com.

Stephen L.
SL
Chief Financial Officer
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

We are currently going thru the implementation process , experience has been great Review collected by and hosted on G2.com.

What do you dislike about Zuora?

3rd party mediation partners, wish zuora handled the mediation in-house Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

moving from manual billing to automated billing Review collected by and hosted on G2.com.

PR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

how easy it is to use the subscription model. Downgrades and upgrades are so easy to perform Review collected by and hosted on G2.com.

What do you dislike about Zuora?

it has to be dependent on the salesforce platform. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription upgrade and downgrade. Review collected by and hosted on G2.com.

DS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

The reveneue recognition process has made my life so much easier Review collected by and hosted on G2.com.

What do you dislike about Zuora?

There is nothing I dislike from Zuora. They continue to improve thier offerings Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Revenue recogniition and recurring invoicing Review collected by and hosted on G2.com.

Regina S.
RS
Controller/Director of Finance
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

The ability to perform different reports for analysis, journal entries...very useful subledger Review collected by and hosted on G2.com.

What do you dislike about Zuora?

sometimes changing or customizing product rates are not intuitive Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

metrics. use of data compiled in the system Review collected by and hosted on G2.com.