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Zuora
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Amazing products that just works!
303 Zuora Reviews
3.9 out of 5
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Overall Review Sentiment for Zuora
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
Muli product support, Tired pricing, remping, Bunddling and revpro.
usage tracki9ng, reporting, zuora IBM connect and docuemnt generation.
We like zuora for batter intigrtion ith our CRM.
The community and Tring is charry on top. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
multipul accounts creation in CRM sysstem to support billing account Review collected by and hosted on G2.com.
AC
Verified User in Computer Networking
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
Zuora is pretty easy to learn. I was able to catch on quickly and they have a great university and community to help. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
The search feature could be universal and when you make a change it des not always bring you back to the record you working on. Review collected by and hosted on G2.com.
CP
Verified User in Public Safety
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
Zuora offers powerful backoffice business transformation products. Products are highly flexiible, and provide powerful integration with Salesforce. Zuora's APIs are full function and allows companies to chart their own course in integrating with internal and 3rd part products. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Looking forward to improvement in reporting UI functionality. Review collected by and hosted on G2.com.
EC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
The people... our CSM and global services person care and work with us to get the system to meet our needs. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Customer Service who answer cases. Not in same time zone and they close cases before really finding out if answer worked.
Review collected by and hosted on G2.com.
UH
Verified User in Hospitality
Mid-Market(51-1000 emp.)
What do you like best about Zuora?
I enjoy the ability to review the platform through several search filters. The software is very user friendly and allows you to learn every day the more time you spend in the platform. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
I find that the biggest struggle with my company today is linking Zuora to our ACH gateway. Review collected by and hosted on G2.com.
AI
Verified User in Internet
Enterprise(> 1000 emp.)
What do you like best about Zuora?
I like that it has a nice and clean user interface. Lots of reps have been complimenting on how easy it is to navigate and self explanatory. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
There was no ability to make/change multiple quotes at a time. I also disliked that Zuora did not use the latest SFDC contact release where you're able to associate a single contact to multiple accounts causing duplicate contacts to be created if the single contact owned multiple businesses. Review collected by and hosted on G2.com.
UR
Verified User in Real Estate
Enterprise(> 1000 emp.)
What do you like best about Zuora?
I enjoy the ease of use and ability to adjust the recurring billing. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Unable to process flat payment amounts with remainder to a credit card. CBA application is difficult to follow through on customers with multiple subscriptions. Support takes too long to get back on issues. We have a couple of customers that will not print invoices due to volume of subscriptions. Review collected by and hosted on G2.com.
AW
Adam W.
Enterprise(> 1000 emp.)
What do you like best about Zuora?
I love how we can quickly integrate with all of their API's simply and easily. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Some of the standard functionalities have left the custom API, not so custom. Review collected by and hosted on G2.com.
UO
Verified User in Online Media
Enterprise(> 1000 emp.)
What do you like best about Zuora?
Flexibility in product catalog configuration that supports a wide range of pricing options. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
As a user of Zuora, I wish there is more flexiility in terms of configuring UIs for various transactions - ease of linking to certain objects in addition to showing various fields in columns. Review collected by and hosted on G2.com.
RS
Ryan S.
Enterprise(> 1000 emp.)
What do you like best about Zuora?
Automated billing, invoice colection.. Probably pretty simple out of the box. Review collected by and hosted on G2.com.
What do you dislike about Zuora?
Data sructure is poor, reporting is tough, not ment for hardware business. Have to buy a lot of extras to make it customizable. Review collected by and hosted on G2.com.
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