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Zuora Reviews & Product Details - Page 11

Zuora Overview

What is Zuora?

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.

Zuora Details
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Zuora Community
Languages Supported
German, English, French, Japanese, Spanish
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Product Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,562 Twitter followers
LinkedIn® Page
www.linkedin.com
1,676 employees on LinkedIn®
Ownership
NYSE: ZUO
Phone
(888) 976-9056
Description

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.


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Recent Zuora Reviews

Yana P.
YP
Yana P.Enterprise (> 1000 emp.)
4.0 out of 5
"A pretty good experience in viewing mode"
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previ...
Raj S.
RS
Raj S.Mid-Market (51-1000 emp.)
4.0 out of 5
"ZUORA--A great accounting software"
* A single platform for all accounting and finance for a product * Friendly interface and easy to learn * Each sub category for accounts, billin...
Elias W.
EW
Elias W.Enterprise (> 1000 emp.)
5.0 out of 5
"i would say it in one word, "Professional""
the UI, that pretty easy to use and business applications is also easy
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Zuora Media

Zuora Demo - Monetize new innovations
Monetize new innovations fast with out of the box pricing models
Zuora Demo - Quote for the entire subscriber lifecycle
Quote for the entire subscriber lifecycle with support for quoting amendments, ramp deals, and any combination of recurring and one time charges
Zuora Demo - Unify billing operations
Unify billing operations with subscriptions, physical goods, and other one time fees combined into a single order
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Have you used Zuora before?
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Video Reviews

303 Zuora Reviews

3.9 out of 5
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303 Zuora Reviews
3.9 out of 5
303 Zuora Reviews
3.9 out of 5

Zuora Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZuoraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

A ton of features and easy to use after a short learning curve Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Would be nice if I could move search input window from left side to right side Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

We now have Monthly Automated Billing Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Strong developer tools, work flows, market place and customisation Review collected by and hosted on G2.com.

What do you dislike about Zuora?

debugging and app updates are faulty. have many issues as we increase our subscription revenues. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

offering our cloud products to the customers. payment gatekway integration. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

It's very to use as well as taking out most of my billing pro-ration issues Review collected by and hosted on G2.com.

What do you dislike about Zuora?

earlier it was not much customizable. but with new Zuora platforms it's going solve this problem Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

billing issue Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Great app support, market place, developer tools, workflows and great simple UI Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Support, true up and promocode apps are not generic and faulty Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Onboarded multiple type of products with multiple rate plans. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Zuora is simple to use and helps automate billing Review collected by and hosted on G2.com.

What do you dislike about Zuora?

preview of usage doesn’t work when you’re billing anything other than monthly Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

We’ve been calculating a majority of our invoices in Xhosa Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

Creating subscriptions and Billings in one place is so convenient. Overall the user interface is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Subscriptions can be inflexible at times Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Helped in efficiency generating recurring Billings. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

The user interface is easy to navigate. Scheduling based on allocation works extremely well Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Integration is complex and adoption of upgrades seem challenging Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Benefits include reduction in our close schedule Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Zuora?

The company culture and customer service. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Too many features we want to use are still only in Beta Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Processing scaleable billing in many ways across a complex business structure. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zuora?

SSP functionality works better than several other vendors Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Performance and timely report generation issues Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

We implemented Zuora RevPro for our clients to be compliant for the new standard Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zuora?

Automation for E-commerce - Easy to use Review collected by and hosted on G2.com.

What do you dislike about Zuora?

necessary manual work that involves any form of customization Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

make easier to customize Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

*quick processing of order as we have many transactions

*easy to integrate to SFDC fro employees Review collected by and hosted on G2.com.