Zuora Billing Reviews & Product Details - Page 5

I like the Zuora integrates in with Salesforce Review collected by and hosted on G2.com.

I dislike that their base package is missing a lot of features, and it isn't just a few hundred dollars to bump your plan up, it costs a significant amount more. Review collected by and hosted on G2.com.

It is a software that offers a really solid billing system to incorporate into different types of companies no matter how small or large they are. One of the things that I like about the program is that they add functionalities constantly so it is noticeable that its developers are constantly moving in order to make Zuora one of the best platforms in its field. Among the features featuring invoice management, sales tax, payment processing and many others. Review collected by and hosted on G2.com.

- The documentation is not the best, this forces you to go to the articles of help and even contact the support to solve any issues that arise.

- The customization of the tool is not one of its strengths, with limited options for the user.

- The complexity of the tool sometimes results in a double-edged weapon as it creates an immense learning curve that doesn't allow you to be productive out of the box. Review collected by and hosted on G2.com.

It was the only quoting tool at the time and did the work we needed for the most part. Review collected by and hosted on G2.com.

Lacked ease of modifying and changing items in the catalog. Review collected by and hosted on G2.com.

Zuora Insights is an information base that, besides the data, provides us with expertise and the foundations for a successful marketing collection. It is just like a digital library. However, it gives us ideas to extend it and make it work the best and the most efficient at the same time. His multifaceted reviews are a gateway to our company's needs and shortcomings, regardless of whether they reflect new ideas or the transformation of a few that have already been developed. Review collected by and hosted on G2.com.

The product will not adapt to the business, so that its plans can be implemented and the desired effect can be achieved, the service must be guided to adapt it to the product in some degree. Review collected by and hosted on G2.com.

Ease of access, easy to visualise information Review collected by and hosted on G2.com.

The customization of the tool is not one of its strengths, with limited options for the user.

The complexity of the tool sometimes results in a double-edged weapon as it creates an immense learning curve that doesn't allow you to be productive out of the box. Review collected by and hosted on G2.com.

Focused on subscription management, fast. Review collected by and hosted on G2.com.

Bug ridden, unhelpful support, very overpriced, over complicated, clunky UI Review collected by and hosted on G2.com.

Zuora does it's function of billing our customers. Zuora is pretty easy to manage on a daily basis. The reports and billing and payments runs are easy to review and audit. Review collected by and hosted on G2.com.

I think the biggest pet peeve is that when entering a new payment method for a customer there is no way to make that the default payment type without editing the account after you enter it. There should be a way to make a payment method the default when entering it in the system. There are other small things like this that make users frustrated on a daily basis. Review collected by and hosted on G2.com.

I really like this program because through its different editions, it adapts to the needs of my company, it allows me to manage the different changes to be made to the products and their prices, as well as the administration of records and administration of taxes.

Zuora has an extraordinary technical support team, because I love that they had effective solutions that met our expectations and needs as a company, I also like that I can extract different reports, because that allows me to observe valuable data for my work meetings, plus that your billing system is very easy to use and is integrated with the sales team system. Review collected by and hosted on G2.com.

In truth, there is nothing that I do not like about this program, however, in certain occasions when having so many options it is heavy, but after you get used to it, it is very easy. Review collected by and hosted on G2.com.

Since we started with Zuora Insinghts, our company has increased a level of productivity that really surprises us without counting that every step we take and the answers are positive, we always credit this software. It helps us solve basic problems and we achieve better bases for our marketing team.

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Since we use Zuora we can observe always positive responses, I have no major complaints. It is a very rigid product, and it clings a lot to its default version and it costs a lot to customize it or adapt it completely to the company, but outside of this I am aware that I would like to continue using it and of course I will continue to support this wonderful product . Review collected by and hosted on G2.com.

The security behind this product is very well developed and can make clients feel safe. There is a ton of custom features with this software so help your company's billing products be easily integrated with Salesforce. Review collected by and hosted on G2.com.

The entire user experience as well as client experience. I, along with every member on my sales team have lost multiple deals due to Zuora functionality not working. Software is extremely buggy, slow, and not the easiest to use. Clients experience a lot of the bugs and when they are putting their credit card or bank account information to spend thousands of dollars on your product, this is their first experience. The Zuora system not working. I have spent hours working with engineers trying to get client's payment information to work so I can simply close a deal. This system has caused so many issues and clients have walked away because of Zuora's lack of working properly. Review collected by and hosted on G2.com.