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Zoom Workplace Reviews & Product Details

Susan T.
ST
teacher
Education Management
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Zoom Workplace?

I use Zoom everyday with all of my classes. What I like best is that I can see all my students at once and we can have a live lass as if it was in the real brick and mortar classroom. I like the hosting options as well! Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Many times I have had issues with Zoom not being so stable, but that might be because of so many people using the program all at once. I do not like the options available for the co-host of the meeting. I have a paired teacher with me in class and I really wish she had the same permissions to do things that I have to do as the host. Either she has to wait on me to allow things or direct things to happen within the Zoom platform or if I make her the host, I have to wait for her to unlock a feature. This is a huge disadvantage for me with using Zoom. Review collected by and hosted on G2.com.

Recommendations to others considering Zoom Workplace:

Dive in and look at How T videos and absolutely make use of the support. Zoom is a great tool for anyone needing to conference - business, families, schools Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Because of Zoom, I have resolved the problem of not being able to hold class sessions with my students. I meet with them every single day. I also have resolved the problem of not being able to serve my students with disabilities in small group settings. Because Zoom has breakout rooms, small group instruction has been made possible! I can also video ALL the classes. This is great! Review collected by and hosted on G2.com.

Zoom Workplace Overview

What is Zoom Workplace?

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Zoom Workplace Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,453 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Description

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.


Camille S.
CS
Overview Provided by:
Customer Advocacy @ Zoom / Bilingual

Recent Zoom Workplace Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"MOderate application"
It's great to be able to conference with multiple people at once
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Great video conferencing software"
Easy to set up and great quality. Easily supports multiple people across the country
MP
Miguel P.Small-Business (50 or fewer emp.)
5.0 out of 5
"A good alternative for meetings"
Collaborations through voice functions and screen sharing
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
8 people requested security information

Zoom Workplace Media

Zoom Workplace Demo - The new Zoom Meetings experience in Zoom Workplace with multi-speaker view.
In meetings, you have the option to turn on a new multi-speaker view, which highlights people who are actively speaking in the meeting. Go to “Views” in the top right corner of the meeting window to activate it in meetings with more than five participants.
Zoom Workplace Demo - Ask AI Companion will be able to gather, synthesize, and share information across Zoom Workplace, help you prepare for meetings, and more.
Coming soon, Ask AI Companion is a new capability that will be included with AI Companion. Ask AI Companion will be able to gather, synthesize, and share critical information from multiple sources across the Zoom platform and from select third-party applications. Ask AI Companion will also be abl...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Play Zoom Workplace Video
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Play Zoom Workplace Video
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Play Zoom Workplace Video
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Play Zoom Workplace Video
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Zoom Team Chat is the glue that enhances your full communications experience.
Play Zoom Workplace Video
Zoom Team Chat is the glue that enhances your full communications experience.

Official Downloads

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Video Reviews

56,090 out of 56,091 Total Reviews for Zoom Workplace

4.5 out of 5
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56,090 out of 56,091 Total Reviews for Zoom Workplace
4.5 out of 5
56,090 out of 56,091 Total Reviews for Zoom Workplace
4.5 out of 5

Zoom Workplace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoom WorkplaceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Priyanka D.
PD
Senior IT Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Zoom Workplace?

Zoom's interface is clean, intuitive, and user-friendly, making it easy for both tech-savvy and less-experienced users to get started. Joining a meeting is as simple as clicking a link, and setting up your own meeting takes just a few clicks. It is easy to access from almost any device, whether it's a smartphone, tablet, laptop, or desktop. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom performs well with good internet connections, but the audio and video quality can quickly degrade in low-bandwidth situations. Audio or video glitches, connection problems, and lag can disrupt meetings, leading to frustration. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

For meetings with large groups it allows us to split into smaller breakout rooms. This is useful for group work, brainstorming, or networking sessions, and it’s easy to bring everyone back to the main meeting when needed. It integrates well with many other tools, such as Google Calendar, Outlook, Slack, and many project management platforms. It makes scheduling and managing meetings much more efficient. Review collected by and hosted on G2.com.

Pulkit M.
PM
Junior Peoject Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Upsides:

1. Integrated the communicative tools very well:meetings, team chat, phone, mail and calendar applications

2. it has some elaboravtive features like whiteboarding, note-taking, recording, editing, etc.

3. Within a meeting you can send messagesto the whole meeting group,or a personal message to someone particularly, or to select people - this feature is very useful

4.The meeting toolbards and themes can be customised

5. It is easy to use - but may require someone to get comfortable with a load of features and their functioning

6. There are somany settings which make zoom a great tool for personal and business use

7. Implementation is a bit easy

8. Customer support is instanteous, no issues there

9. I use it almost every other day to connect with people all around the world

10. It offers various ways of integration with other products like google Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Downsides:

1. Settings can be very complicated to deal with sometimes, have to contantly check FAQs or chatgpt Eg: Chaning profile name is a not so easy process, you'd have to find the right tab and then it doesnt happen there,it takes you to its webpage you make and save the changes there. But then again the changes are not reflected in the desktop app. You'll have to relaunch and sometimes even thatdoesn't work, so you'll have to re-install zoom

2. Has a restriction of 40-minutes free meeting with only 100 participants, formore you've to pay

3. Screensharing, hosting and control can be abit complicated Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Undoubtedly. it is a great collaborative tool allowing people to work together in an detailed way together. Once you get used to it it is quite user-friendly. But to really use the features upto its limit one has to be very well versed with zoom. Review collected by and hosted on G2.com.

Shubham S.
SS
Project Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

It is Zoom's workplace features that appeal as easy-to-use video conferences with good integration options with other business applications. They are scalable solutions to enhance collaboration and ensure smooth communication among the members of a small team and huge enterprises alike. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

At times, the workplace offered by Zoom may be overwhelming due to the overabundance of features and settings. The real presentations and ease of navigation to some options may pose a challenge for new users, and large meetings can become resource-heavy. Additionally, slight yet disruptive connectivity issues can break the necessary flow of conversation. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace meets the problems of remote communications through seamless video conferencing, messaging, and collaboration on a single platform. Team meetings with staff can thus happen efficiently without the hassle of travel time, and productivity can, again, be enhanced by connecting very easily with people in different locations. It benefits the user group by easing communication and enhancing collaboration while saving valuable time. Review collected by and hosted on G2.com.

Nursalin A.
NA
Adjunct Instructor
E-Learning
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

From an ESL educator’s standpoint, the best feature of Zoom Workplace is how PORTABLE the platform is. I can use the features such as, sharing a screen, collaborating into groups, and using a whiteboard that is live for students which in turn, keeps them active. It means that if a teacher has many students in the class, the platform provides a reliable option for communication.

Occasionally, I use the Zoom application in the classroom and blend it with another tool called ScreenPal. For instance, I record lessons using ScreenPal and when we are in the midst of the zoom lesson, share the recorded video of grammar tutorials or pronunciation drills. This allows me to make the most of lesson time and give students materials with which they can easily review Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One issue that I do not enjoy as an ESL educator is that the Zoom Workplace relies on internet connection. Interference with technical equipment is also a problem that may affect lessons and the teacher’s ability to get through to students. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace helps me as an ESL teacher in addressing many issues as is described below. This makes it possible to engage with the students no matter the location of the latter. Such options as sharing the screen, breakout sessions, and live annotations to help me turn lessons into fun sessions as it is in a normal classroom setting. It also has a scheduling component and allows me to record lessons which students can use if they had to miss a specific class. This is particularly useful when working on projects with people in varying time zones and capability or learning levels. In general, it becomes easier and efficient for me and my students to teach and learn online. Review collected by and hosted on G2.com.

Amirreza J.
AJ
Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
(Original )Information
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

I frequently use Zoom Workplace for remote meetings, and what stands out to me is how smooth the video conferencing experience is. The interface is straightforward, so I don’t have to waste time figuring things out. The screen sharing feature has been a lifesaver when presenting ideas to my team, and I’ve also found the breakout rooms incredibly useful for brainstorming sessions. These features make collaboration feel more dynamic and engaging. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One issue I’ve encountered is that the audio can occasionally drop during longer meetings, especially when the internet connection isn’t stable. Another downside is the limitations of the free version—it doesn’t always meet the needs of larger teams or more complex projects. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom has significantly improved how my team communicates remotely. It has allowed us to stay connected effortlessly, whether working from different cities or even countries. The platform ensures that we can collaborate effectively, share updates in real-time, and maintain productivity without the need to be in the same physical location. This has been especially beneficial for meeting tight deadlines and maintaining team cohesion. Review collected by and hosted on G2.com.

Jesus M.
JM
Escritor autónomo
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Zoom Workplace?

What I like most about Zoom is that it allows me to run my business completely. Initially, it is an easy-to-use tool. The background of my room is not very pleasant, but thanks to Zoom, I can place a fake background that allows me to conduct interviews regardless of how my house looks. Something I love is that it allows me to record, so I can conduct conferences, masterclasses, and interviews with my clients and then transcribe them thanks to its smart transcription tool. I use it very frequently, almost daily. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I think I would like them to be able to add more available space for recordings in the initial plan. Having only 5 GB seems quite little to me. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom is allowing me to have conferences with clients from all over the world without leaving home. It is the best video call tool, in my experience. Review collected by and hosted on G2.com.

Margarita M.
MM
Consultor
Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Zoom Workplace?

Zoom has an intuitive interface, which does not limit the users' level of knowledge to start using it. In a work team that is not familiar with the use of video calls, Zoom allows for easy implementation. It is available for phones, tablets, computers with Windows, macOS, iOS, and Android operating systems. I can schedule meetings in advance and send invitations to participants' company or external emails. As a host, I have control over who can share their screen. If I want to have a conversation with only one participant, I can keep the others in the room. It allows me to share the full screen or just a specific application, which facilitates the presentation of ideas, data, or documents. With the help of the chat, additional communication is allowed during meetings. It allows me to record meetings to review them later or share them with participants who could not attend. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The free version of Zoom has some restrictions, such as the maximum duration of meetings being 40 minutes, the number of participants, and the lack of some advanced features. This can be limiting when having large teams. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

I have no problems. Review collected by and hosted on G2.com.

Sereena S.
SS
Director of Client Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zoom Workplace?

I love how easy it is to use! The integration with my calendar makes it so easy to schedule any meeting, and I use it at least twice a day, if not more.

Setting up the account took no time at all; it's been very easily implemented by our entire team.

I can send a Zoom link to people who don't have an account and they can still join the meeting. The recording feature has made it very easy to review my meetings, ensuring I don't miss anything. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There isn't anything to dislike. So far, I haven't had any issues and it's been a helpful tool for our whole team. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

We have a full remote team and with Zoom, we've been able to have our daily staff meeting without missing a beat. It's also been great for client reviews and meetings. I love that I can record them and go back to watch, catching any notes or references I need. Review collected by and hosted on G2.com.

Avashesh S.
AS
Decision Analytics Consultant
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

It is a versatile and security enabled platform for seamless communication at work places. The best part about this application is its availability on different devices, be it phone, tablet or computer. The application is very light and just takes a few minutes to load and all the devices get synchronized very easily Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The basic version provides only a limited resources however the paid one has features like larger participant groups, unlimited meeting time etc. The caveat is that the paid one is very costly Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

The application is used by me for seamless day-to-day interaction with my colleagues and teammates. With some people working from home and others in office, Zoom plays a crucial room in setting up meetings where we can discuss morning huddles and then plan for the day. It is also used for scheduling meetings with clients and other people outside my organization with high-end security. This also helps in avoiding any compliance breaches and provide data security as well Review collected by and hosted on G2.com.

Amoolya  K.
AK
Team Lead Customer Support
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

1) Its the best tool for video conference for any work place

2) Has the best ability to record the meeting for future refernce

3) It also has the amazing screen sharing and screen controling access which elimates the need of other software to access the screens

4) Its super easy to use and implement

5) Zoom can be easily integrated with different software to send the reminders of the schedule meets Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

1) When the screen sharing is enabled the view of all the team members becomes difficult in the meet Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom is sloving the problem with customer virtually which is saving the travelling time and expenses.

zoom has made the life of business easy to connect with their clients and have a face to face conversation. Review collected by and hosted on G2.com.