Zoom Workplace Features
What are the features of Zoom Workplace?
Conferencing Options
- Group Live Chat
- Audio Conferencing
- Video Conferencing
Presenter Tools
- Live Preview
- Switch Presenter
Application Tools
- Password Protection
- Recording
- In-Browser Application
Collaboration Tools
- Screen Sharing
Meeting Coordination
- Scheduling
- Recording
- Participant Permissions
- One-Click Join
Software Type
- Mobile
- Desktop Application
Top Rated Zoom Workplace Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Zoom Workplace Categories on G2
Filter for Features
Basic Communication
Phone Calls | Based on 1523 Zoom Workplace reviews. Enables users to place phone calls over the internet. | 92% (Based on 1,523 reviews) | |
Video Calls | Enables users to place video calls over the internet. 1650 reviewers of Zoom Workplace have provided feedback on this feature. | 94% (Based on 1,650 reviews) | |
Instant Messaging | As reported in 1349 Zoom Workplace reviews. Enables users to send instant messages over the internet. | 89% (Based on 1,349 reviews) | |
Screen Sharing | Based on 1649 Zoom Workplace reviews. Enables users to share screens over the internet. | 93% (Based on 1,649 reviews) | |
Conference Calls | As reported in 1609 Zoom Workplace reviews. Enables multiple users to make phone or video calls over the internet at once. | 94% (Based on 1,609 reviews) | |
Desk-to-Desk Calls | Based on 1116 Zoom Workplace reviews. Enables users to contact one anothers through mobile phones and landlines. | 91% (Based on 1,116 reviews) |
Advanced Features
Hold Music | Offers users the option to play music for contacts who are on hold. This feature was mentioned in 890 Zoom Workplace reviews. | 84% (Based on 890 reviews) | |
Automated Attendants | As reported in 865 Zoom Workplace reviews. Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. | 87% (Based on 865 reviews) |
Access
Software Pairing | Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. This feature was mentioned in 1027 Zoom Workplace reviews. | 87% (Based on 1,027 reviews) | |
Browser Extension | Allows users to download the tool along as an extension to their browser of choice. This feature was mentioned in 1135 Zoom Workplace reviews. | 88% (Based on 1,135 reviews) | |
Individual Download | Based on 1334 Zoom Workplace reviews. Requires users download the software on its own. | 90% (Based on 1,334 reviews) |
Content Sharing
Video Streaming | Based on 6944 Zoom Workplace reviews and verified by the G2 Product R&D team. Live streams audio and video from both teacher and student managed devices | 90% (Based on 6,944 reviews) | |
Session Recording | Based on 7179 Zoom Workplace reviews and verified by the G2 Product R&D team. Captures each session via a stream recording feature | 91% (Based on 7,179 reviews) | |
File Sharing | Based on 6374 Zoom Workplace reviews and verified by the G2 Product R&D team. The ability to share PowerPoints, images, and other file types | 88% (Based on 6,374 reviews) |
Collaboration
Whiteboard | Based on 5457 Zoom Workplace reviews and verified by the G2 Product R&D team. Contains an interactive whiteboard for both student and teacher use | 86% (Based on 5,457 reviews) | |
Hand Raising | Based on 7172 Zoom Workplace reviews and verified by the G2 Product R&D team. Provides a hand raising feature for students that wish to ask questions or offer insight | 91% (Based on 7,172 reviews) | |
Participation Controls | Based on 6916 Zoom Workplace reviews and verified by the G2 Product R&D team. Teachers control participation permissions for students | 90% (Based on 6,916 reviews) | |
Survey Tools | Based on 5321 Zoom Workplace reviews and verified by the G2 Product R&D team. Creates online polls within the classroom environment | 87% (Based on 5,321 reviews) | |
Screen Sharing | Based on 7531 Zoom Workplace reviews and verified by the G2 Product R&D team. Permits screen sharing between the teacher and students | 93% (Based on 7,531 reviews) | |
Multi-User Collaboration | Allows multiple users to collaborate on a single document and see edits in real-time | Not enough data | |
Real-Time Communication | Allows users to communicate in real-time via chat and comments within the document | Not enough data |
Functionality
Technical Support | Based on 5405 Zoom Workplace reviews and verified by the G2 Product R&D team. Live technical support available for all users | 86% (Based on 5,405 reviews) | |
Live Chat | Based on 6691 Zoom Workplace reviews and verified by the G2 Product R&D team. Text chat tools within the classroom | 90% (Based on 6,691 reviews) | |
Markup Tools | Based on 5140 Zoom Workplace reviews and verified by the G2 Product R&D team. Ability to markup different media types within a session | 87% (Based on 5,140 reviews) |
Business Instant Messaging
File Sharing | Allows users to send and open various file types. 565 reviewers of Zoom Workplace have provided feedback on this feature. | 88% (Based on 565 reviews) | |
Notifications | As reported in 597 Zoom Workplace reviews. Notifies users when they have been contacted or tagged. | 88% (Based on 597 reviews) | |
Search | Message content search capability. 577 reviewers of Zoom Workplace have provided feedback on this feature. | 86% (Based on 577 reviews) | |
Mobile Application | As reported in 568 Zoom Workplace reviews. Software can be accessed through a downloadable mobile application. | 90% (Based on 568 reviews) | |
Web Application | Based on 580 Zoom Workplace reviews. Software can be accessed through a downloadable desktop app or a cloud-based site. | 90% (Based on 580 reviews) | |
Integrations | Based on 565 Zoom Workplace reviews. Application integrates with other outside software. | 86% (Based on 565 reviews) |
Business Instant Messaging
Audio Conferencing | As reported in 568 Zoom Workplace reviews. Allows users to communicate via audio call. | 90% (Based on 568 reviews) | |
Video Conferencing | Allows users to communicate via video call. This feature was mentioned in 573 Zoom Workplace reviews. | 93% (Based on 573 reviews) |
Design Tools
Drawing | As reported in 280 Zoom Workplace reviews. Allows users to draw on the whiteboard. | 88% (Based on 280 reviews) | |
Marker Colors | Assigns or allows users to pick different colors to designate who is drawing. This feature was mentioned in 269 Zoom Workplace reviews. | 89% (Based on 269 reviews) | |
Mind Mapping | Based on 273 Zoom Workplace reviews. Provides tools that design mind maps for brainstorming sessions. | 86% (Based on 273 reviews) | |
Templates | As reported in 273 Zoom Workplace reviews. Provides premade templates to organize the whiteboard. | 86% (Based on 273 reviews) | |
Drag-and-Drop | Based on 277 Zoom Workplace reviews. Allows users to drag and drop images, videos, links, and other content onto the whiteboard. | 89% (Based on 277 reviews) |
Communication Tools
Voting | Offers a built-in voting system. This feature was mentioned in 267 Zoom Workplace reviews. | 89% (Based on 267 reviews) | |
Commenting | As reported in 279 Zoom Workplace reviews. Allows users to annotate the whiteboard or comment on specific pieces of content on it. | 91% (Based on 279 reviews) |
Integrations
CMS Integrations | Integrates with outside content management systems to save the whiteboard or pull content from. 274 reviewers of Zoom Workplace have provided feedback on this feature. | 84% (Based on 274 reviews) | |
Sharing | Allows users to share or export whiteboards to other software. This feature was mentioned in 263 Zoom Workplace reviews. | 90% (Based on 263 reviews) | |
MS Teams Integration | This software integrates with Microsoft Teams. 540 reviewers of Zoom Workplace have provided feedback on this feature. | 80% (Based on 540 reviews) | |
Email Integration | This software integrates with popular email providers. 561 reviewers of Zoom Workplace have provided feedback on this feature. | 88% (Based on 561 reviews) | |
Zoom Integration | This software integrates with Zoom. This feature was mentioned in 570 Zoom Workplace reviews. | 90% (Based on 570 reviews) | |
Google Meet Integration | Based on 534 Zoom Workplace reviews. This software integrates with Google Meet. | 79% (Based on 534 reviews) | |
Salesforce Integration | Based on 531 Zoom Workplace reviews. This software integrates with Salesforce. | 78% (Based on 531 reviews) |
Software Offering
In-Browser | Product is available as an in-browser application. 263 reviewers of Zoom Workplace have provided feedback on this feature. | 89% (Based on 263 reviews) | |
Desktop App | As reported in 278 Zoom Workplace reviews. Product is available as a downloadable desktop application. | 94% (Based on 278 reviews) | |
Mobile App | As reported in 266 Zoom Workplace reviews. Product is available as a mobile application. | 91% (Based on 266 reviews) |
Conferencing Options
Group Live Chat | Based on 20252 Zoom Workplace reviews and verified by the G2 Product R&D team. Provides a live chat feed during a screen sharing session. | 91% (Based on 20,252 reviews) | |
Audio Conferencing | Based on 20437 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to communicate via audio channels. | 92% (Based on 20,437 reviews) | |
Video Conferencing | Based on 22484 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to communicate via video channels. | 93% (Based on 22,484 reviews) |
Presenter Tools
Live Preview | As reported in 17692 Zoom Workplace reviews. Provides a live preview of what viewers are seeing in real-time. | 90% (Based on 17,692 reviews) | |
Notifications Blocker | Based on 13186 Zoom Workplace reviews and verified by the G2 Product R&D team. Blocks notifications from other applications from appearing during a screen sharing session. | 86% (Based on 13,186 reviews) | |
Remote Control | Based on 14148 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to give audience members control of cursors or tools on the shared screen. | 88% (Based on 14,148 reviews) | |
Switch Presenter | Based on 18184 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows presenters to relinguish presenter access to another user in a call. | 89% (Based on 18,184 reviews) |
Application Tools
Password Protection | Based on 16792 Zoom Workplace reviews and verified by the G2 Product R&D team. Provides password protection to screen sharing sessions. | 89% (Based on 16,792 reviews) | |
Recording | Based on 20155 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to record screen sharing sessions for later review. | 91% (Based on 20,155 reviews) | |
In-Browser Application | Based on 16841 Zoom Workplace reviews and verified by the G2 Product R&D team. Software is available within browsers. | 89% (Based on 16,841 reviews) |
Platform Basics
Screen Capture | Provides the ability to screen capture a still image of a user's full desktop, specific window or a small portion of the user's screen. 247 reviewers of Zoom Workplace have provided feedback on this feature. | 88% (Based on 247 reviews) | |
Video Capture | Based on 261 Zoom Workplace reviews. Provides the ability to video capture a user's full desktop, specific window or a small portion of the user's screen. | 89% (Based on 261 reviews) | |
Image Editor | As reported in 237 Zoom Workplace reviews. Allows users to edit and annotate screen captures and video captures with markup tools and image editing tools. | 73% (Based on 237 reviews) | |
Visitor Check-In | Allows guests to check-in using the platform's built-in dashboard. This feature was mentioned in 43 Zoom Workplace reviews. | 86% (Based on 43 reviews) | |
Mail Management | Based on 41 Zoom Workplace reviews. Provides delivery management resources to help manage incoming and outgoing mail, such as delivery notifications, package delivery photos and a log of delivered mail. | 78% (Based on 41 reviews) | |
Visitor Database | Allow users to track on-site visitors, previous visits, and provides visitor log insights. | Not enough data | |
Reports & Analytics | Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies. | Not enough data | |
Blacklist Screenings | Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises. | Not enough data | |
Badge Issuance | Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping. | Not enough data | |
Automation | Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling. | Not enough data | |
Remotely Content Management | Ability to remotely control the content displayed across digital screens. 26 reviewers of Zoom Workplace have provided feedback on this feature. | 85% (Based on 26 reviews) | |
Content Scheduling | As reported in 27 Zoom Workplace reviews. Ability to schedule digital signage content in advance. | 86% (Based on 27 reviews) | |
Multi-User Access | Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network. This feature was mentioned in 31 Zoom Workplace reviews. | 88% (Based on 31 reviews) |
Platform Content
Scrolling Capture | As reported in 232 Zoom Workplace reviews. Allows users to capture a full screen capture while scrolling down a page. | 77% (Based on 232 reviews) | |
Text Extraction | Lets users extract text from a screen capture. 235 reviewers of Zoom Workplace have provided feedback on this feature. | 74% (Based on 235 reviews) | |
Screen Record | Helps users record a video capture and save it as a video file, audio file or GIF file. 244 reviewers of Zoom Workplace have provided feedback on this feature. | 87% (Based on 244 reviews) | |
Media Formats | Provides users the ability to upload a variety of media formats, including photos, videos, and URL addresses for live web pages. 27 reviewers of Zoom Workplace have provided feedback on this feature. | 84% (Based on 27 reviews) | |
Media Editor | Based on 29 Zoom Workplace reviews. Provides users the built-in ability to edit parts of their designs, like images and text. | 79% (Based on 29 reviews) |
Platform Additional Functionality
File Sharing | Provides robust sharing and publishing options. 260 reviewers of Zoom Workplace have provided feedback on this feature. | 80% (Based on 260 reviews) | |
Platform Search | Lets users search the platform for saved screen and video captures, as well as stock images. This feature was mentioned in 237 Zoom Workplace reviews. | 75% (Based on 237 reviews) | |
Integration | Integrates with related tools that simplify platform management and usage. 38 reviewers of Zoom Workplace have provided feedback on this feature. | 84% (Based on 38 reviews) | |
Screen Grouping | Based on 35 Zoom Workplace reviews. Allows users to organize multiple screens into a single unit. | 88% (Based on 35 reviews) | |
Asset Management Integration | Based on 33 Zoom Workplace reviews. Ability to connect and integrate with your asset management sources to feed your screen from where your assets are housed. | 80% (Based on 33 reviews) | |
Network Reporting | Provides detailed information about the content assets and playback, playbackmedia players, and user management. This feature was mentioned in 29 Zoom Workplace reviews. | 80% (Based on 29 reviews) |
Inbox Tools
Unified Inbox | Based on 49 Zoom Workplace reviews. Consolidates multiple email accounts into one viewable platform. | 76% (Based on 49 reviews) | |
Filters | Based on 50 Zoom Workplace reviews. Allows users to filter their emails by sender, date received, opened, etc. | 82% (Based on 50 reviews) | |
Reminders | Gives users reminders to send or reply to emails. This feature was mentioned in 47 Zoom Workplace reviews. | 84% (Based on 47 reviews) | |
Notifications | Based on 46 Zoom Workplace reviews. Provides notifications when users receive new emails. | 83% (Based on 46 reviews) |
Coordination Tools
Calendar | As reported in 52 Zoom Workplace reviews. Provides a native calendar. | 86% (Based on 52 reviews) | |
Contacts | Based on 50 Zoom Workplace reviews. Provides a native contact book. | 85% (Based on 50 reviews) | |
Task Management | Based on 48 Zoom Workplace reviews. Offers built-in task creation and assignment functionality. | 78% (Based on 48 reviews) |
Software Options
Desktop Application | As reported in 48 Zoom Workplace reviews. Software available as a downloadable desktop application. | 91% (Based on 48 reviews) | |
Mobile Application | Based on 52 Zoom Workplace reviews. Software available as a mobile application. | 90% (Based on 52 reviews) |
Platform Data
Automation | Based on 41 Zoom Workplace reviews. Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. | 83% (Based on 41 reviews) | |
Analytics | Allows users to track on-site visitors previous visits and future visits and provides visitor log insights. 39 reviewers of Zoom Workplace have provided feedback on this feature. | 82% (Based on 39 reviews) | |
Visitor Logs | Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility. This feature was mentioned in 38 Zoom Workplace reviews. | 82% (Based on 38 reviews) | |
Dashboard | Provides a dashboard with check-in and check-out capabilities and visitor logs. 38 reviewers of Zoom Workplace have provided feedback on this feature. | 86% (Based on 38 reviews) |
Platform Interoperability
Notifications | Sends a notification to users of a visitors arrival and departure. This feature was mentioned in 46 Zoom Workplace reviews. | 87% (Based on 46 reviews) | |
Hardware | Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors. 42 reviewers of Zoom Workplace have provided feedback on this feature. | 82% (Based on 42 reviews) | |
Hardware | Integrates with existing hardware. This feature was mentioned in 31 Zoom Workplace reviews. | 86% (Based on 31 reviews) |
Features
Voicemail to Email | Based on 1651 Zoom Workplace reviews and verified by the G2 Product R&D team. Transcribes voice messages to email. | 89% (Based on 1,651 reviews) | |
Voicemail to SMS | Based on 1586 Zoom Workplace reviews. Transcribes voice messages and delivers them via text message. | 88% (Based on 1,586 reviews) | |
File Sharing | Based on 2060 Zoom Workplace reviews and verified by the G2 Product R&D team. Includes a way to easily share files between users. | 90% (Based on 2,060 reviews) | |
Voice Conferencing | Based on 2324 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows multi-participant phone conferences. | 92% (Based on 2,324 reviews) | |
Video Conferencing | Based on 2402 Zoom Workplace reviews and verified by the G2 Product R&D team. Can host video conferences. | 93% (Based on 2,402 reviews) | |
Conference Transcripts | Based on 1880 Zoom Workplace reviews and verified by the G2 Product R&D team. Records and transcribes voice and video conferences. | 89% (Based on 1,880 reviews) |
Extensions
Tenancy Flexibility | Based on 1767 Zoom Workplace reviews and verified by the G2 Product R&D team. Can be deployed as a single-tenant or multi-tenant product. | 90% (Based on 1,767 reviews) | |
Native VoIP | Based on 1747 Zoom Workplace reviews and verified by the G2 Product R&D team. Contains its own IP telephony system. | 89% (Based on 1,747 reviews) | |
CCaaS Option | Is also able to serve as contact center software. 1637 reviewers of Zoom Workplace have provided feedback on this feature. | 88% (Based on 1,637 reviews) |
Collaboration Tools
Screen Sharing | Based on 31443 Zoom Workplace reviews and verified by the G2 Product R&D team. Able to share your desktop screen or an application with the rest of the conference. | 92% (Based on 31,443 reviews) | |
Live Chat | Based on 15211 Zoom Workplace reviews and verified by the G2 Product R&D team. Conferences have a text chat feature. | 91% (Based on 15,211 reviews) | |
Hand Raising | Based on 15330 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows conference participants to notifiy conference hosts when they want to speak. | 91% (Based on 15,330 reviews) |
Meeting Coordination
Scheduling | Based on 28755 Zoom Workplace reviews and verified by the G2 Product R&D team. Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. | 89% (Based on 28,755 reviews) | |
Recording | Based on 27857 Zoom Workplace reviews and verified by the G2 Product R&D team. Conferences can be recorded for future use with native functionality. | 90% (Based on 27,857 reviews) | |
Participant Permissions | Based on 28162 Zoom Workplace reviews and verified by the G2 Product R&D team. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. | 89% (Based on 28,162 reviews) | |
One-Click Join | Based on 15717 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to join a conference without requiring a download or a sign-in | 90% (Based on 15,717 reviews) |
Software Type
Mobile | Based on 27259 Zoom Workplace reviews and verified by the G2 Product R&D team. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. | 89% (Based on 27,259 reviews) | |
Browser Application | Based on 14390 Zoom Workplace reviews and verified by the G2 Product R&D team. Conferences can be launched within a browser without requiring a user to download an application to their desktop. | 88% (Based on 14,390 reviews) | |
Desktop Application | Based on 16451 Zoom Workplace reviews and verified by the G2 Product R&D team. Software is available as a downloadable desktop application. | 92% (Based on 16,451 reviews) |
Calendar View
Multi-Calendar View | See feature definition | As reported in 262 Zoom Workplace reviews. Ability to view multiple calendars at once from within a single window | 79% (Based on 262 reviews) |
Customizable Viewing | Provides customizable viewing options (e.g., day, week, month, year) 282 reviewers of Zoom Workplace have provided feedback on this feature. | 82% (Based on 282 reviews) |
Shared Calendar
Calendar Collaboration | Ability to subscribe to other calendars for collaboration purposes or personal needs (work, family, school, etc.) 251 reviewers of Zoom Workplace have provided feedback on this feature. | 83% (Based on 251 reviews) | |
Multiple Calendar Management | Ability to manage multiple calendars at a time 265 reviewers of Zoom Workplace have provided feedback on this feature. | 80% (Based on 265 reviews) |
Accessibility
Screen Reader Compatibility | Based on 256 Zoom Workplace reviews. Calendar integrates with a screen reader to read and respond to calendar invites as well as schedule appointments and meetings | 80% (Based on 256 reviews) | |
Keyboard Shortcuts | Based on 251 Zoom Workplace reviews. Calendar functions can be carried out with the use of keyboard shortcuts | 77% (Based on 251 reviews) |
Integration
Sync Multiple Calendars | The ability to automatically sync calendars across different calendar softwares (i.e. ability to sync a Google Calendar with an Outlook calendar) 254 reviewers of Zoom Workplace have provided feedback on this feature. | 80% (Based on 254 reviews) | |
Import Events | Ability to import events from an existing account or another calendar This feature was mentioned in 267 Zoom Workplace reviews. | 80% (Based on 267 reviews) | |
Software Integrations | Based on 250 Zoom Workplace reviews. Integrates an existing calendar with another software application, such as Microsoft Teams or Slack | 82% (Based on 250 reviews) |
Notifications
Customized Calendar Notifications | As reported in 257 Zoom Workplace reviews. Ability to customize calendar notifications including event reminders, how far in advance the notification should be received, and methods in which the notification is received (desktop notification vs. email) | 80% (Based on 257 reviews) | |
Location-Based Alerts | As reported in 259 Zoom Workplace reviews. Offers location-based alerts to assist with commuting to and from one location to another | 76% (Based on 259 reviews) |
Integrate & Embed
Calendar | Integrates with calendars to link relevant documents for meetings or appointments | Not enough data | |
Website | Embeds live documents into websites | Not enough data | |
Applications | Integrates with third-party applications, such as business instant messaging software, collaboration tools, and project management software | Not enough data |
Edit & Revise
Revision History | Tracks changes made to documents and access all revision history | Not enough data | |
Suggestion Mode | When reviewing documents, provides suggestions that can be accepted or rejected by the document owner | Not enough data | |
Document Editor | Provides editing and proof-reading tools such as spell check and grammar check | Not enough data |
File Types
Export | Exports files in multiple file formats including .docx, .pdf, .odt, .rtf, .txt or .html format | Not enough data | |
Import | Imports documents in multiple file formats for editing | Not enough data | |
Web Publishing | Transforms a document into a web page and publish to the internet | Not enough data |
Design
Graphics | Ability to insert graphics, including photos, charts, drawings, graphs, etc. | Not enough data | |
Templates | Offers multiple editable templates for documents inluding flyers, resumes, calendars, newsletters, etc. | Not enough data | |
Themes | Offer various color themes which can be applied to the document | Not enough data |
Operating System
PC Operating System | Supports Microsoft Windows operating system | Not enough data | |
Mac Operating System | Supports macOS operating system | Not enough data | |
Linux Operating System | Supports Linux operating system | Not enough data |
Branding & Customizatio
Custom Booking Page | Provide the ability to create a custom booking page. 536 reviewers of Zoom Workplace have provided feedback on this feature. | 83% (Based on 536 reviews) | |
Personalized Links | Based on 558 Zoom Workplace reviews. Provide the ability to create custom scheduling URLs. | 87% (Based on 558 reviews) | |
Personalized Web Embed | Provide the ability to create a personalized web embed. This feature was mentioned in 535 Zoom Workplace reviews. | 83% (Based on 535 reviews) |
Automatic Rules & Configurations
Set Working Hours | Allow users to set automatic working hours. This feature was mentioned in 537 Zoom Workplace reviews. | 86% (Based on 537 reviews) | |
Automatic Updates | As reported in 552 Zoom Workplace reviews. Automatically update calendars after a meeting has been booked. | 87% (Based on 552 reviews) | |
Buffer Times | As reported in 569 Zoom Workplace reviews. Provide the ability to incorporate buffer times, leaving time before and after meetings. | 86% (Based on 569 reviews) |
Data
Reliability | Ensures consistent performance, delivering reliable outputs based on user prompts. This feature was mentioned in 56 Zoom Workplace reviews. | 89% (Based on 56 reviews) | |
Data Security | Based on 65 Zoom Workplace reviews. Implements stringent measures to protect user data and ensure privacy. | 86% (Based on 65 reviews) |
Interaction
Complex Query Handling | Shows adeptness in comprehending and responding to complex or multi-part queries. This feature was mentioned in 64 Zoom Workplace reviews. | 81% (Based on 64 reviews) | |
Natural Conversation | Facilitates natural and human-like conversations, delivering engaging interaction experiences. This feature was mentioned in 58 Zoom Workplace reviews. | 86% (Based on 58 reviews) | |
Understanding | Demonstrates a sophisticated understanding of both written and spoken user commands. 55 reviewers of Zoom Workplace have provided feedback on this feature. | 87% (Based on 55 reviews) | |
Context Management | Exhibits proficiency in maintaining and utilizing context throughout a conversation. This feature was mentioned in 55 Zoom Workplace reviews. | 82% (Based on 55 reviews) | |
Customizability | Offers a high degree of customization to meet individual user or business requirements. 56 reviewers of Zoom Workplace have provided feedback on this feature. | 82% (Based on 56 reviews) |
Learning
User Interaction Learning | Features robust learning mechanisms, improving responses over time based on past user interactions. 55 reviewers of Zoom Workplace have provided feedback on this feature. | 83% (Based on 55 reviews) | |
Error Learning | As reported in 62 Zoom Workplace reviews. Showcases the ability to recognize, correct, and learn from its own mistakes. | 83% (Based on 62 reviews) |
Content Generation
Creativity | Displays creativity in generating diverse, interesting, and contextually relevant responses. 63 reviewers of Zoom Workplace have provided feedback on this feature. | 87% (Based on 63 reviews) | |
Content Accuracy | As reported in 65 Zoom Workplace reviews. Produces content that is accurate, factually correct, and relevant to the user's query. | 85% (Based on 65 reviews) |
System
API Flexibility | As reported in 56 Zoom Workplace reviews. Evaluates the chatbot's ability to provide flexible APIs for custom integrations and functionality expansions. | 82% (Based on 56 reviews) | |
Update Frequency and Utility | Regularly receives updates that contribute to continuous improvement of the product. 68 reviewers of Zoom Workplace have provided feedback on this feature. | 87% (Based on 68 reviews) | |
Cross-Platform Compatibility | Assesses the chatbot's ability to function seamlessly across various platforms and devices. This feature was mentioned in 63 Zoom Workplace reviews. | 83% (Based on 63 reviews) | |
Software Integration | Seamlessly integrates with other platforms or software systems, enhancing overall utility. 57 reviewers of Zoom Workplace have provided feedback on this feature. | 84% (Based on 57 reviews) |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text-to-Image | Provides the ability to generate images from a text prompt. | Not enough data | |
AI Text-to-Speech | Simulates human-like speech from text inputs. | Not enough data | |
AI Image-to-Text | Converts images into a textual description, identifying key elements. | Not enough data |
Basic Communication - Cloud PBX
Call Management | Supports incoming calls, call forwarding, transferring and conferencing. 23 reviewers of Zoom Workplace have provided feedback on this feature. | 91% (Based on 23 reviews) | |
Communication Management | Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business. 22 reviewers of Zoom Workplace have provided feedback on this feature. | 89% (Based on 22 reviews) | |
Scalability | As reported in 21 Zoom Workplace reviews. Scales to add additional phone capacity in order to accommodate growth in an organization. | 91% (Based on 21 reviews) | |
Integrations | Integrates with business tools such as CRMs, APIs, browsers, business music and more. 20 reviewers of Zoom Workplace have provided feedback on this feature. | 83% (Based on 20 reviews) | |
Mobile Accessibility | Able to connect with employee's mobile devices for further ease of access. This feature was mentioned in 22 Zoom Workplace reviews. | 94% (Based on 22 reviews) | |
Accessibility | Accessible from any location with wifi connection via cloud infrastructure. This feature was mentioned in 21 Zoom Workplace reviews. | 89% (Based on 21 reviews) |
Advanced Features - Cloud PBX
Security and Compliance | Based on 21 Zoom Workplace reviews. Ensures security of voice communications with encryption for calls. | 86% (Based on 21 reviews) | |
Analytics and Reporting | Based on 22 Zoom Workplace reviews. Provides call analytics based on data such as call volumes, durations, and other metrics. | 90% (Based on 22 reviews) | |
Support and Reliability | Provides virtual technical support for business communication services for improving phone performance. This feature was mentioned in 21 Zoom Workplace reviews. | 93% (Based on 21 reviews) | |
Automated attendant | Based on 20 Zoom Workplace reviews. Offers an automated attendant to field calls when employees are unavailable. | 88% (Based on 20 reviews) |
Generative AI - Business Instant Messaging
Text Summarization | Condenses long documents or text into a brief summary. 33 reviewers of Zoom Workplace have provided feedback on this feature. | 85% (Based on 33 reviews) |
AI - Business Instant Messaging
AI Powered Search | Based on 33 Zoom Workplace reviews. Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. | 88% (Based on 33 reviews) | |
Smart Notifications | Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. 32 reviewers of Zoom Workplace have provided feedback on this feature. | 85% (Based on 32 reviews) | |
AI Powered Language Translation | Based on 33 Zoom Workplace reviews. Uses AI-powered language translation tools to translate messages in real-time. | 82% (Based on 33 reviews) | |
Content Generation | Creates, assists, or automates the generation of text-based content within the platform. This feature was mentioned in 33 Zoom Workplace reviews. | 86% (Based on 33 reviews) |
Additional Functionality - Visitor Management
NDA & Contract Signing | Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security. | Not enough data | |
Integrations with Relevant Software | integrate with Vaccine Tracking software and other relevant security software for extra security measures. | Not enough data | |
Hardware Integration | Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes. | Not enough data | |
Multi-lingual Support | Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad. | Not enough data |
