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Zoom Workplace Reviews & Product Details

DM
Marketing Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

I like the simplicity of merging it with Outlook so that you can use the scheduling assistant. I also enjoy the fact that you can use Zoom from your computer or your phone. The ability to screen share, manage participants, engage in chat, record your meeting and more give Zoom additional benefits over competitors. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I dislike very little. I think one thing that would be beneficial is to have a feature where participants can control someone else's screen. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom has allowed for collaboration with a team that lives and works internationally. We can all call in and talk and share information on our screens whenever we want. We can schedule ahead of time and we can also schedule them as we are ready to meet if we need. Review collected by and hosted on G2.com.

Zoom Workplace Overview

What is Zoom Workplace?

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Zoom Workplace Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,060,414 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Description

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.


CS
Overview Provided by:
Customer Advocacy @ Zoom / Bilingual

Recent Zoom Workplace Reviews

SH
SYED NASIR H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Fantastic software"
Zoom ie fantastic software for official meeting
AB
antonio b.Small-Business (50 or fewer emp.)
5.0 out of 5
"Saves me commuting time"
the fact its a trendy app which saves me time and makes me more efficient
ZD
Zinzuvadiya D.Small-Business (50 or fewer emp.)
4.5 out of 5
"ZOOM MEETING"
ZOOM workplace is the best for internal connection for communication and as written proofs for some actions
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
8 people requested security information

Zoom Workplace Media

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Video Reviews

56,146 out of 56,147 Total Reviews for Zoom Workplace

4.5 out of 5
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56,146 out of 56,147 Total Reviews for Zoom Workplace
4.5 out of 5
56,146 out of 56,147 Total Reviews for Zoom Workplace
4.5 out of 5

Zoom Workplace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoom WorkplaceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
OS
Independent Travel Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom Workplace has definitely been the easiest and fastest way of communication with team members, managers. Great application to be connected. Very easy to use and user friendly. Never had any issues during team meetings. It is very easy to use and very reliable. Since we all work from home in our organization, Zoom Workplace has actually been the hero of we all getting connected and communicate with each other with such an ease. Thank you Zoom Workplace for everythng! Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I have been using Zoom Workplace from quite sometime now but never found any issues or there is nothing that is to be disliked. It's all perfect all the time! Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Since all the team members work from home. It is very important to get connected at least once or twice a day to discuss important updates, or any challenges that the teams are facing. So Zoom Workplace has played a key role in helping us get connected when ever and where ever we are, be it from our system or from our phone. Instant communication with the team members through Zoom Workplace helps us to achieve our targets more easily and in a better way. Thank you! Review collected by and hosted on G2.com.

LM
Gradute Engineering working in Suryatech solutions
Telecommunications
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom is user friendly and it is easy to operate. We use this in our daily life to take our online classes in our college. In this it easy to share the screen and we explain the presentations. And we used to record the meeting then after if we get doubt we can see after also. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes because of internet the video and audio may be delayed. And sometimes the screen will also stuck for some time. In this we can have only 40 minutes free meeting after we have to may money to have meeting in this zoom workplace. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

when we want have meeting with clients we can use Zoom work place and it reduces travelling costs. while we have corona Zoom Work place helped the students to be teached in online like zoom Meetings. Review collected by and hosted on G2.com.

RR
Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom has many features which makes it best.It provides screensharing,file sharing & whiteboard feature which helps us to convey the content better in meetings. We can integrate third party apps and extensions which makes our task easier.Its easy to use platform.It also provide recording option. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Every good thing has downsides in the same way zoom has some. First is zoom lags a bit and suddenly it gets crashed and sometimes it gets freezed. To access some settings we need to go back from meeting and enable them and again join the meet.Its premium features are on the costlier side. It allows only 40 minutes of meeting only. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It is making tasks easier where physical meeting is reduced to online meeting making tasks and decisions can be taken at faster rate. I f we want to convey something and explain some important documents then video call is there but is not comfortable so in that case it is useful and specially zoom's easy to use nature is like cherry on top. Review collected by and hosted on G2.com.

JM
IT, Sales And Marketing Specialist
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Webinars and job interviews are a breeze with Zoom for businesses of any size. The experience we've had has been good, ranging from private meetings to public webinars and demos, with excellent assistant satisfaction and almost no interrupts Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Mostly it's best for mobile users that attend Zoom meetings to download the app, and that's still refraining some people from doing so. Its interface can be awkwardly strange and changing, but it's good enough Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

This platform aims to streamline workplace communication and collaboration by integrating various tools like chat, meetings, and document sharing into a unified environment. It leverages AI to enhance productivity, optimize in-person interactions, and foster inclusivity in meetings. By consolidating these functions, it seeks to improve employee engagement and efficiency, ultimately reimagining how teams work together. Review collected by and hosted on G2.com.

PD
Senior IT Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Zoom Workplace?

Zoom's interface is clean, intuitive, and user-friendly, making it easy for both tech-savvy and less-experienced users to get started. Joining a meeting is as simple as clicking a link, and setting up your own meeting takes just a few clicks. It is easy to access from almost any device, whether it's a smartphone, tablet, laptop, or desktop. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom performs well with good internet connections, but the audio and video quality can quickly degrade in low-bandwidth situations. Audio or video glitches, connection problems, and lag can disrupt meetings, leading to frustration. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

For meetings with large groups it allows us to split into smaller breakout rooms. This is useful for group work, brainstorming, or networking sessions, and it’s easy to bring everyone back to the main meeting when needed. It integrates well with many other tools, such as Google Calendar, Outlook, Slack, and many project management platforms. It makes scheduling and managing meetings much more efficient. Review collected by and hosted on G2.com.

PM
Junior Peoject Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Upsides:

1. Integrated the communicative tools very well:meetings, team chat, phone, mail and calendar applications

2. it has some elaboravtive features like whiteboarding, note-taking, recording, editing, etc.

3. Within a meeting you can send messagesto the whole meeting group,or a personal message to someone particularly, or to select people - this feature is very useful

4.The meeting toolbards and themes can be customised

5. It is easy to use - but may require someone to get comfortable with a load of features and their functioning

6. There are somany settings which make zoom a great tool for personal and business use

7. Implementation is a bit easy

8. Customer support is instanteous, no issues there

9. I use it almost every other day to connect with people all around the world

10. It offers various ways of integration with other products like google Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Downsides:

1. Settings can be very complicated to deal with sometimes, have to contantly check FAQs or chatgpt Eg: Chaning profile name is a not so easy process, you'd have to find the right tab and then it doesnt happen there,it takes you to its webpage you make and save the changes there. But then again the changes are not reflected in the desktop app. You'll have to relaunch and sometimes even thatdoesn't work, so you'll have to re-install zoom

2. Has a restriction of 40-minutes free meeting with only 100 participants, formore you've to pay

3. Screensharing, hosting and control can be abit complicated Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Undoubtedly. it is a great collaborative tool allowing people to work together in an detailed way together. Once you get used to it it is quite user-friendly. But to really use the features upto its limit one has to be very well versed with zoom. Review collected by and hosted on G2.com.

SS
Project Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

It is Zoom's workplace features that appeal as easy-to-use video conferences with good integration options with other business applications. They are scalable solutions to enhance collaboration and ensure smooth communication among the members of a small team and huge enterprises alike. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

At times, the workplace offered by Zoom may be overwhelming due to the overabundance of features and settings. The real presentations and ease of navigation to some options may pose a challenge for new users, and large meetings can become resource-heavy. Additionally, slight yet disruptive connectivity issues can break the necessary flow of conversation. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace meets the problems of remote communications through seamless video conferencing, messaging, and collaboration on a single platform. Team meetings with staff can thus happen efficiently without the hassle of travel time, and productivity can, again, be enhanced by connecting very easily with people in different locations. It benefits the user group by easing communication and enhancing collaboration while saving valuable time. Review collected by and hosted on G2.com.

NA
Adjunct Instructor
E-Learning
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

From an ESL educator’s standpoint, the best feature of Zoom Workplace is how PORTABLE the platform is. I can use the features such as, sharing a screen, collaborating into groups, and using a whiteboard that is live for students which in turn, keeps them active. It means that if a teacher has many students in the class, the platform provides a reliable option for communication.

Occasionally, I use the Zoom application in the classroom and blend it with another tool called ScreenPal. For instance, I record lessons using ScreenPal and when we are in the midst of the zoom lesson, share the recorded video of grammar tutorials or pronunciation drills. This allows me to make the most of lesson time and give students materials with which they can easily review Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One issue that I do not enjoy as an ESL educator is that the Zoom Workplace relies on internet connection. Interference with technical equipment is also a problem that may affect lessons and the teacher’s ability to get through to students. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace helps me as an ESL teacher in addressing many issues as is described below. This makes it possible to engage with the students no matter the location of the latter. Such options as sharing the screen, breakout sessions, and live annotations to help me turn lessons into fun sessions as it is in a normal classroom setting. It also has a scheduling component and allows me to record lessons which students can use if they had to miss a specific class. This is particularly useful when working on projects with people in varying time zones and capability or learning levels. In general, it becomes easier and efficient for me and my students to teach and learn online. Review collected by and hosted on G2.com.

AJ
Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
(Original )Information
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

I frequently use Zoom Workplace for remote meetings, and what stands out to me is how smooth the video conferencing experience is. The interface is straightforward, so I don’t have to waste time figuring things out. The screen sharing feature has been a lifesaver when presenting ideas to my team, and I’ve also found the breakout rooms incredibly useful for brainstorming sessions. These features make collaboration feel more dynamic and engaging. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One issue I’ve encountered is that the audio can occasionally drop during longer meetings, especially when the internet connection isn’t stable. Another downside is the limitations of the free version—it doesn’t always meet the needs of larger teams or more complex projects. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom has significantly improved how my team communicates remotely. It has allowed us to stay connected effortlessly, whether working from different cities or even countries. The platform ensures that we can collaborate effectively, share updates in real-time, and maintain productivity without the need to be in the same physical location. This has been especially beneficial for meeting tight deadlines and maintaining team cohesion. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

I enjoy having features, like Zoom Phone, so I can talk to clients without having to use my personal phone number. This also allows me to take calls on my computer, like I would a video call. It gives me better work-life balance.

It's easy to use and sits right on the dock of my laptop. It's also easy to implement across an organization, giving employees a unified place to meet and discuss. It's also super useful for integrating notetaking apps with, and provides transparency to clients that the meeting is being recorded. I use Zoom Workplace pretty much every day. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Nothing specifically. Occasionally the app crashes but that's it. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It's solving quite a few things for me. I really don't like to take calls or send texts to clients from my personal phone number, so this allows me to avoid doing so. Plus, you can add your ideal hours to get/send texts and calls. Mine is set to 9-5 to promote a healthy work-life balance. Review collected by and hosted on G2.com.