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ZEPIC Reviews & Product Details

ZEPIC Overview

What is ZEPIC?

ZEPIC is an AI-infused, unified Customer Engagement Platform that makes possible hyper-personalised customer experiences. With its built-in Customer Data Platform (CDP), ZEPIC provides a Customer 360 view that acts as a single source of truth for all customer-facing teams. Key capabilities that include Audience Segmentation, Customer Journeys and Omnichannel Activation enable businesses to build real-time, hyper-personalized experiences throughout the customer lifecycle. Used by enterprises and small business alike, the award-winning platform's self-serve, drag & drop interface empowers multiple customer-facing teams to create meaningful connections with their customers.

ZEPIC Details
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Product Description

ZEPIC is an AI-infused, unified Customer Engagement Platform that makes possible hyper-personalised customer experiences. With its built-in Customer Data Platform (CDP), ZEPIC provides a Customer 360 view that acts as a single source of truth for all customer-facing teams. Key capabilities that include Audience Segmentation, Customer Journeys and Omnichannel Activation enable businesses to build real-time, hyper-personalized experiences throughout the customer lifecycle. Used by enterprises and small business alike, the award-winning platform's self-serve, drag & drop interface empowers multiple customer-facing teams to create meaningful connections with their customers.


Seller Details
Seller
ZEPIC
Year Founded
2023
HQ Location
Lewes, US
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

Sreelesh P.
SP
Overview Provided by:

Recent ZEPIC Reviews

PR
Pavithran R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Zepic - A Valuable Tool"
I've been utilizing Zepic with Shopify to sync and segment a large customer database, identify anonymous visitors, and take advantage of custom obj...
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ZEPIC Media

ZEPIC Demo - AI-guided dashboard
AI-infused customer engagement platform. Get work done at a fraction of the time.
ZEPIC Demo - End-to-end campaigns with Zenie AI
Create whole campaigns, including workflows, through prompts.
ZEPIC Demo - Personalizing EDMs
Use properties and event-triggers to personalize EDMs. Zenie AI helps with your content, including images.
ZEPIC Demo - Personalizing WhatsApp
Use properties to personalize your WhatsApp campaigns. Zenie AI helps with your content, including images.
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1 ZEPIC Reviews

5.0 out of 5
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1 ZEPIC Reviews
5.0 out of 5
1 ZEPIC Reviews
5.0 out of 5

ZEPIC Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
PR
Tech Lead
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ZEPIC?

I've been utilizing Zepic with Shopify to sync and segment a large customer database, identify anonymous visitors, and take advantage of custom objects. The combination of Zepic and Zenie's features really distinguishes this product in the market. I've successfully integrated Zepic into two of my e-commerce brands, and the experience has been outstanding. It has significantly improved our brand performance and customer support. The tool is simple to integrate and set up. Review collected by and hosted on G2.com.

What do you dislike about ZEPIC?

Zepic is still an evolving tool and hasn't fully matured yet. However, it's already highly effective for 360-degree marketing, and we can definitely leverage its capabilities at this stage. Review collected by and hosted on G2.com.

What problems is ZEPIC solving and how is that benefiting you?

As an e-commerce brand, we need to keep customers informed about their orders at every stage, from confirmation to delivery and feedback. With Zepic, this automation has solved that pain point. Additionally, it has anonymously boosted our brand rating in ads.

Getting WhatsApp template approval is now much easier, and tracking visitors has become seamless. Review collected by and hosted on G2.com.

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