Yotpo Features
What are the features of Yotpo?
Consumer Intelligence
- Customer Feedback
Reporting
- Dashboard
Collection
- Review Forms
- Personalization
- Engagement
Moderation
- Reviewer Validation
- Response Types
Use Cases
- E-commerce
- Customer Service
Administration
- Incentives
- Insights
- Content
Display Options
- Widgets
- Integration & APIs
- Marketing
Top Rated Yotpo Alternatives
Yotpo Categories on G2
Filter for Features
Consumer Intelligence
Customer Feedback | Based on 45 Yotpo reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis. | 91% (Based on 45 reviews) | |
Sentiment Analysis | Based on 35 Yotpo reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics. | 88% (Based on 35 reviews) |
Reporting
Revenue Reporting | Provides tools with enhanced filtering and correlation between revenue and reputation. This feature was mentioned in 15 Yotpo reviews. | 84% (Based on 15 reviews) | |
Corporate Reporting | Based on 33 Yotpo reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment. | 81% (Based on 33 reviews) | |
Dashboard | Based on 49 Yotpo reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation. | 87% (Based on 49 reviews) |
Media Monitoring
Social Networks Monitoring | Based on 12 Yotpo reviews. Helps track and monitor social media trends and interactions. | 76% (Based on 12 reviews) | |
Social Media Management | Based on 31 Yotpo reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns. | 82% (Based on 31 reviews) | |
Digital Media Monitoring | As reported in 26 Yotpo reviews. Helps manage ad messaging and measures the full impact of digital advertising campaigns. | 84% (Based on 26 reviews) |
In-House Management
Team Workflow | As reported in 12 Yotpo reviews. Helps establish a workflow that allows team members to communicate effectively and collaboratively. | 83% (Based on 12 reviews) |
Text Messaging
Bulk SMS | Enables users to send mass text message campaigns 18 reviewers of Yotpo have provided feedback on this feature. | 93% (Based on 18 reviews) | |
Two-Way Text Messaging | Facilitates two-way text messaging to encourage consumer engagement and loyalty This feature was mentioned in 11 Yotpo reviews. | 77% (Based on 11 reviews) | |
Text Scheduler | Provides the ability to schedule single or bulk text messages to recipients on a specific date and time 17 reviewers of Yotpo have provided feedback on this feature. | 88% (Based on 17 reviews) | |
Automatic Replies | Provides automatic text message replies to recipients This feature was mentioned in 13 Yotpo reviews. | 87% (Based on 13 reviews) | |
Automatic URL Shortening | Provides automatic URL shortening to use less characters via text This feature was mentioned in 16 Yotpo reviews. | 90% (Based on 16 reviews) | |
MMS Marketing | Sends out multimedia via text messages, such as coupons, pictures, and audio This feature was mentioned in 12 Yotpo reviews. | 89% (Based on 12 reviews) | |
Personalization | Based on 17 Yotpo reviews. Offers features for personalizing text messages based on customer information or past behavior | 86% (Based on 17 reviews) | |
Transactional SMS | Allows users to establish automated workflows and triggers to deliver transactional text messages 14 reviewers of Yotpo have provided feedback on this feature. | 82% (Based on 14 reviews) |
SMS Platform
Reporting | As reported in 13 Yotpo reviews. Provides pre-built or customizable performance reports | 76% (Based on 13 reviews) | |
Automation | Automates tasks and features for added convenience 16 reviewers of Yotpo have provided feedback on this feature. | 86% (Based on 16 reviews) | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding | Not enough data | |
Short Codes | Provides businesses with 5- to 6-digit short codes for running text marketing campaigns | Not enough data | |
API Integration | Facilitates the integration of text messaging into existing business applications through an SMS gateway API | Not enough data |
Collection
Authentification | Based on 32 Yotpo reviews and verified by the G2 Product R&D team. Provide multiple methods of user authentication such as social media accounts. | 79% (Based on 32 reviews) | |
Review Forms | Based on 47 Yotpo reviews and verified by the G2 Product R&D team. Generate review forms and questionnaires to gather feedback from users. | 81% (Based on 47 reviews) | |
Personalization | Based on 46 Yotpo reviews and verified by the G2 Product R&D team. Ability to personalize review forms and questionnaires based on user type. | 75% (Based on 46 reviews) | |
Engagement | Based on 42 Yotpo reviews and verified by the G2 Product R&D team. Allow users to share, like/dislike, and comment on reviews. | 79% (Based on 42 reviews) | |
Community Q&A | Based on 37 Yotpo reviews and verified by the G2 Product R&D team. Consumers can ask questions about products and request feedback from peers. | 82% (Based on 37 reviews) |
Moderation
Reviewer Validation | Based on 49 Yotpo reviews and verified by the G2 Product R&D team. Checks to ensure the reviewers are real people who used the products. | 84% (Based on 49 reviews) | |
Response Types | Based on 46 Yotpo reviews and verified by the G2 Product R&D team. Evaluate consumer feedback to ensure that it's authentic and relevant. | 80% (Based on 46 reviews) | |
Legal Agreements | Based on 34 Yotpo reviews and verified by the G2 Product R&D team. Define and implement terms and conditions for privacy, copyright, or intellectual property. | 79% (Based on 34 reviews) |
Use Cases
E-commerce | Based on 50 Yotpo reviews and verified by the G2 Product R&D team. Reviews can be collected directly from e-commerce platforms or online stores. | 84% (Based on 50 reviews) | |
Retail | Based on 34 Yotpo reviews and verified by the G2 Product R&D team. Reviews can be distributed across multiple channels (online, in store, etc.). | 77% (Based on 34 reviews) | |
Customer Service | Based on 44 Yotpo reviews and verified by the G2 Product R&D team. Allow consumers to provide feedback while interacting with customer service representatives. | 81% (Based on 44 reviews) |
Administration
Incentives | Based on 41 Yotpo reviews and verified by the G2 Product R&D team. Provide incentives for reviewers, such as coupons and gift cards. | 74% (Based on 41 reviews) | |
Syndication | Based on 31 Yotpo reviews and verified by the G2 Product R&D team. Manage syndication to distribute reviews across multiple channels. | 74% (Based on 31 reviews) | |
Insights | Based on 41 Yotpo reviews and verified by the G2 Product R&D team. Analyze data points such as page views, average rating, or consumer sentiment. | 78% (Based on 41 reviews) | |
Content | Based on 42 Yotpo reviews and verified by the G2 Product R&D team. Support multiple types of user generated content such as text, video, or photos. | 82% (Based on 42 reviews) | |
Sampling | Based on 24 Yotpo reviews and verified by the G2 Product R&D team. Manage product samples used for promotional purposes. | 74% (Based on 24 reviews) |
Display Options
Badges | Based on 30 Yotpo reviews and verified by the G2 Product R&D team. Generate multiple types of badges based on user ratings. | 76% (Based on 30 reviews) | |
Widgets | Based on 46 Yotpo reviews and verified by the G2 Product R&D team. Create reviews widgets that can be embedded on websites and online stores. | 79% (Based on 46 reviews) | |
Integration & APIs | Based on 47 Yotpo reviews and verified by the G2 Product R&D team. Provide APIs or direct integration with e-commerce software and website builders. | 76% (Based on 47 reviews) | |
Marketing | Based on 40 Yotpo reviews and verified by the G2 Product R&D team. Manage marketing campaigns, as well as SEO, SERP, and A/B testing. | 76% (Based on 40 reviews) |
Loyalty Experience
Loyalty Engine | Based on 27 Yotpo reviews. Provides a loyalty engine that can configure different types of loyalty programs to reward customers for specific purchases, actions, or behaviors. | 79% (Based on 27 reviews) | |
Rewards | Based on 27 Yotpo reviews. Offers a flexible and customizable reward system. | 80% (Based on 27 reviews) | |
Membership | Segments customers into tiers or membership groups. This feature was mentioned in 21 Yotpo reviews. | 76% (Based on 21 reviews) | |
Personalization | Based on 24 Yotpo reviews. Personalizes messaging and rewards based on a customer's profile, purchase history, membership status, etc. | 82% (Based on 24 reviews) | |
Gamification | Provides gamified features such as badges, achievements, and leaderboards. 14 reviewers of Yotpo have provided feedback on this feature. | 76% (Based on 14 reviews) | |
Loyalty Cards | Based on 19 Yotpo reviews. Includes tools for managing and designing branded physical or digital loyalty cards. | 81% (Based on 19 reviews) |
Loyalty Platform
Communication Tools | As reported in 21 Yotpo reviews. Provides built-in messaging tools to communicate with loyalty program members via email, SMS, and/or push notifications. | 79% (Based on 21 reviews) | |
Customer Relationship Management (CRM) | Based on 18 Yotpo reviews. Allows users to view and manage customer profiles within the platform. | 82% (Based on 18 reviews) | |
Loyalty Analytics | Offers comprehensive analytics to track ROI and engagement with the loyalty program. 21 reviewers of Yotpo have provided feedback on this feature. | 77% (Based on 21 reviews) | |
Localization | Supports multiple languages and currencies. 14 reviewers of Yotpo have provided feedback on this feature. | 77% (Based on 14 reviews) | |
Integrations | Integrates with other marketing and commerce software such as CRM, ERP, point-of-sale (POS) systems, or e-commerce platforms. 24 reviewers of Yotpo have provided feedback on this feature. | 77% (Based on 24 reviews) |
Visual UGC
Campaign Customization | Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc. | Not enough data | |
Widget Customization | Allows users to customize the UGC widget with their own logo and branding | Not enough data | |
Widget | Allows users to display a UGC gallery on their website | Not enough data | |
Media Library | Gives users a central place to store and manage UGC through folders, tags, etc. | Not enough data |
Integrations
Social Media | Integrates with social media platforms to collect customer posts that mention or display a particular brand | Not enough data | |
Content Creation | Integrates with content creation tools to allow users to edit and customize content | Not enough data | |
Marketing Automation | Integrates with marketing automation software to feed content into existing marketing workflows | Not enough data | |
Rights Management | Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content | Not enough data |
Support
Onboarding | Provides personalized onboarding sessions to help brands get started | Not enough data | |
24/7 Client Support | Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video | Not enough data |
Performance
UGC Analytics | Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments | Not enough data | |
Lazy-Loading | Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance | Not enough data |
