YOOBIC Reviews & Product Details

Yoobic is an easy-to-use application, both for the admin side with the creation of missions and for the end users. This application provides a time-saving advantage during visits and uniformity in the evaluation conducted across the entire global network.

A feature I really appreciate is the tasks and action plan, which allows for easy mission tracking.

Finally, another major asset of Yoobic is the support provided by the team: our regular meetings help us in the development of the tool and the various functions offered. Review collected by and hosted on G2.com.

The dashboard section is not yet optimal (not as intuitive as the rest of the application & lacks certain functions) Review collected by and hosted on G2.com.

One of the best things about YOOBIC is its ability to streamline communication and task management effortlessly. The platform's instant messaging and feedback loops have significantly reduced our response times, enabling us to address issues in real-time and maintain project momentum. We use it daily.

This seamless communication has been crucial in enhancing our overall operational efficiency and fostering a more collaborative work environment.

On the bright side, the customer support team is incredibly responsive and helpful, which makes navigating these challenges much easier. Their assistance has been invaluable in addressing any issues and optimizing our use of the platform. Review collected by and hosted on G2.com.

Sometimes the interface is not super intuitive Review collected by and hosted on G2.com.

The Yoobic platform has been instrumental in streamlining our operations, consolidating our communication channels, and fostering greater organization within our team. Its user-friendly interface ensures that all employees feel comfortable utilizing it, and the support team is readily accessible for any assistance needed. We rely on this tool daily to stay aligned with our goals, efficiently complete tasks, and expedite learning processes, ultimately enabling us to deliver the highest level of service to our customers. Review collected by and hosted on G2.com.

Insights tab is helpful but can be difficult to export data, analyze or filter how I would like. The yoobic support team has been supportive in taking our feedback and focusing on improving this feature. Review collected by and hosted on G2.com.

The fact I can reach out and support my stores with ease. The campaigns & requests are easy to set up and work well in our stores on the front line. You can make things exciting with the use of modern technology like GIFS on the newsfeed and attach documents. Review collected by and hosted on G2.com.

I don't like the fact that I can not unread my chat as sometimes i like to prioritise my work and i find it difficult without this function. Please add this it would make me super happy :) Review collected by and hosted on G2.com.

The audits are easy to build and there is a large variety of field options. I usually have issues with customer service / tech support teams from tech companies, but they are always helpful and accomodating. Review collected by and hosted on G2.com.

I wish there was a better way to manage our user hierarchy. We have to rely heavily on Tags (User tags, location tags, audit tags, etc). It gets a little overwhelming. Whenever a location changes hands, we have to add that location to the user, then go to the location settings and change their location tag to reflect that user as well. It's not so bad once you get used to it, but for our particular use case, it is a little daunting. Review collected by and hosted on G2.com.

We use Yoobic mostly for Employee Communications and Task Management. The ability to communicate across the business very quickly as well as the ability view task completion through insights are the biggest wins for us about Yoobic Review collected by and hosted on G2.com.

The Learn Insights are not as clear and flexible as the rest of the insights section. Review collected by and hosted on G2.com.

Yoobic has allowed us to migrate a majority of tasks to a central location, with holistic oversight on completion and an easy place to deliver feedback. We have found it to be particularly cross functional, bridging internal communication against assigned courses & documentation. Review collected by and hosted on G2.com.

We tend to have dynamic communication that gets updated with some frequency; it is unfortunate that Yoobic is incompatible with hosting live documents. User permissions are incredibly customizable, but still rigid to a few roles that can still leave some users in the dark depending on the task load or settings Review collected by and hosted on G2.com.

I really like how easy it is to build training modules that feel exciting and fresh for my teams. Review collected by and hosted on G2.com.

I don't love the reporting and the way it's broken out. it can be hard to find the data you need and not everything has a dashboard that makes sense to me. It feels like whenever I need to pull reporting I'm not sure where to start as some things are harder to find. Review collected by and hosted on G2.com.

The customization ability of the app is very useful. Also, the abundance of features means we can pick and choose what features to use with which users. It works very well! The team is very responsive and even designed a new feature at our request! Review collected by and hosted on G2.com.

Very occasionally, the app can freeze. But I'd say that's true of most apps. It's a touch complicated for some users, but that is true of any app with this many features. Review collected by and hosted on G2.com.

I love the ear of use on my phone and makes completing tasks incredibly easy and saves me time! Review collected by and hosted on G2.com.

I have had no issues . It works great on my iPhone so not sure how it would work on an android Review collected by and hosted on G2.com.