Zipline Reviews & Product Details

Having all HQ teams streamline their communication and tasks from HQ to field teams couldn't be easier with business partner publishing. This elivates workload from the Communications team and allows other HQ teams to be apart of impacting the store level. Having a "gatekeeper" to make sure that all communications and tasks flow seamlessly to the field is essential. Assessments and surveys allow us to take forms that HQ was making field teams and leaders complete in an EPR system and put them into Zipline. Setting and forgetting your reoccuring communications is top notch. Need the same loss prevention message to go out every Novemeber and December? You can do that in minutes for the next 5 years! Review collected by and hosted on G2.com.

Reporting can be tedious to pull, specifically Assessment reporting. You aren't able to generate all the reports that you would like to in the current environment. Review collected by and hosted on G2.com.

I recently started using Zipline to streamline communication with our store employees, and I've been thoroughly impressed with its performance. This platform has been a game-changer for our team, making it incredibly easy to send messages, updates, and important information/data/news/reporting to all employees at once. The user-friendly interface and robust features have made our communication more efficient and effective. Zipline has definitely made our internal communication process seamless and hassle-free. I highly recommend this software to any retailer looking to simplify and improve their employee communications- even if you only have one store! Working with the Zipline team has been a fantastic experience. They are incredibly responsive to our needs and consistently deliver high-quality support. The team's attention to detail and dedication to providing a consistent user experience is truly impressive. It's clear that they are committed to continuously improving the product, and we have been thrilled with the new features that have been rolled out. I am a raving fan. Review collected by and hosted on G2.com.

What's not to love? Like every product on the market, there are going to be particular quirky things that don't always comport with your organization's needs. But honestly, that's an "us" problem, and they STILL try to help us solve those puzzles. Review collected by and hosted on G2.com.

Zipline is an incredible tool to keep teams aligned across retail organizations from HQ to Retail. The platform is simple to use and helps keep everything in one place, giving teams a singular source of truth. Alongside an exceptional product, the team working for Zipline is supportive, receptive, and so insightful - looking to help you and your teams succeed. I joined my org when Zipline was already implemented for the stores' use, and I had little to no issues in learning the ins and outs of the platform.

Our retail teams use Zipline for reviewing policies and procedures, getting important updates that may impact store operations, and helping provide structure to their day through the use of tasks and day sheets. Things are less likely to go missed as we can have store leaders hold their teams accountable. Zipline also has, and frequently adds, amazing integration features with other business platforms that help keep everything in one place. Zipline helps employees at any level and any department feel aligned with company objectives and initiatives. It offers a space to engage, empower, and celebrate teams and their success. When our teams are engaged on Zipline, we see a positive correlation with their store performance. Review collected by and hosted on G2.com.

I have very little I dislike about zipline. In fact, I can't think of one thing I don't like about it. Review collected by and hosted on G2.com.

Zipline has revolutionized the way Torrid communicates with Store Teams. As a previous Store Manager who participated in the adoption of Zipline from the store level first, it created a one stop location to find all relevant information. Between message ease and customized distro lists, to all areas of the resource library and surveys; we are able to implement new intiatives with ease. Zipline is also always available between our amazing Account Manager Adam, or Pink Bubble. Their constant support builds confidence to develop with their team. Review collected by and hosted on G2.com.

There are always small tech issues with a tech brand, however any dislikes are purely technical glitches that are usually not long lasting. My only preference would be for Zipline to develop their own text box (formatter) so they can control updates in house. Small items like adding spacing or removing small formatting is due to third party issues, that Zipline is not able to adjust as quickly as all of their own products! Review collected by and hosted on G2.com.

Their unwavering commitment to customer satisfaction and the user-friendly nature of their product have made a significant impact on our operations. By streamlining communications and centralizing resources, Retail Zipline has drastically reduced the time our team spends searching for information. This efficiency keeps our retail teams well-informed, aligned with our brand, and highly engaged. I wish I had this product when I was working in stores in the past. Other retailers should definitely consider adopting Retail Zipline to enhance productivity and teamwork. Highly recommended! Review collected by and hosted on G2.com.

Zipline sets the bar for customer support! I have high expectations with our other vendors and am usually dissapointed when I compare them to the high touch support Zipline provides. Review collected by and hosted on G2.com.

One of the best things about Zipline is the Pink Bubble. Someone is always available to help. The support doesn't stop after you accept the platform.

It is also easy to use. There are tools to guide you along the way and even suggestions for creating messages.

Innovation doesn't ever stop. Zipline listens to suggestions and is proactive on adopting what makes the platform even better! Review collected by and hosted on G2.com.

That is a great question. If I think of something, I will let you know. Review collected by and hosted on G2.com.

It allows communications to be targeted by department and role, so team members get everything they need (and nothing they don't) in a single location Review collected by and hosted on G2.com.

Product enhancements are global - no customer-specific development. While this increases overall product reliability, it reduces the speed at which my specific needs can be addressed. Review collected by and hosted on G2.com.

Zipline makes internal communications easy. Not only is the platform intuitive and user friendly, but their team knows and understands retail operations. Review collected by and hosted on G2.com.

No downsides to Zipline. If there are opportunities for feature enhancements, they encourage their users to provide feedback. They listen and implement the feedback quickly. Review collected by and hosted on G2.com.

It's our operator singular source of truth. It's easy to use for our operators, steamlines our communication, and have fantastic customer support. Review collected by and hosted on G2.com.

No negatives to speak of. While it requires coaching for the teams to log in, once the habit is built, its a fantastic tool. Review collected by and hosted on G2.com.

Intuitive usage and streamlined information in one place to provide knowledge and a company community. Review collected by and hosted on G2.com.

Some stop gaps in functionality but they're open to feedback and resolution quick turnaround. Review collected by and hosted on G2.com.