Xero Reviews & Product Details

Xero makes accounting tasks easy, whether I’m setting up a new client, managing the day-to-day work, or integrating with other tools. It’s stable and reliable, and it offers a lot of additional features for a reasonable monthly price. I also love how streamlined the interface is: there are no pop-ups, ads, or other distractions, so I can stay focused on getting work done. Support from Xero is quick, and they go the extra mile to help resolve any issues that come up. I’m also really looking forward to the expansion with Claude for business insights.

The different buckets for invoices - draft, submitted and approved - are such a useful tool for managing a client's invoices so that future revenue is has visibility and nothing gets forgotten.

The two tracking categories also provide great dimensional reporting. Review collected by and hosted on G2.com.

I'd love to see better project based reporting, but there are a lot of other apps that integrate so well with Xero, that it hasn't been a big limiting factor. I would also love it if we could choose to not see archived accounts when creating new reports, as this creates a bit of extra work in combing through them. More dimensional reporting with additional tracking categories would also be helpful. Lastly, and I think my biggest ask, is the ability to reconcile ALL balance sheet accounts - this is one thing that QBO has that I'd love to see in Xero. Review collected by and hosted on G2.com.

The thing that I like most about Xero is its smooth processing of real-time financial visibility in regular business activities. When working with real-life situations, such as managing several clients or dealing with expenditures within projects, it becomes significantly easier to have a comprehensive and up-to-date understanding of cash flow, invoicing, and reconciliation processes. For instance, when analyzing financial statements at the end of each month, the system provides convenient access to the necessary information without requiring manual data aggregation. Moreover, it boasts an easy-to-use interface that even non-financial employees can operate using basic functions such as invoicing or spending documentation. Review collected by and hosted on G2.com.

The first limitation I have observed while using Xero is that it has certain limitations regarding advanced reporting and customization options. For instance, while trying to create a report or view finances from different perspectives, one finds limited possibilities in doing so within Xero, hence having to resort to exporting the information and then manually manipulating it using other software programs.

Another drawback I have experienced when working with Xero is that when reconciling transactions or dealing with several of them at once, the procedure may turn out to be rather manual and, therefore, tedious. In addition, while many third-party applications integrate well with Xero, resulting in discrepancies in information that will require manual adjustments.

Finally, it should be noted that while Xero provides excellent accounting services, its pricing increases when using additional functions or involving more users, making the solution costly for large companies. Review collected by and hosted on G2.com.

I appreciate Xero for having a clean interface and being easy to use for both my team and the clients, despite the word choices taking some getting used to. The platform is stable, and the support is responsive and knowledgeable about the product. I find the cost to value very honest, making it a very economical choice for my clients. I also like the bulk categorizing of transactions as it's a good feature. The integration and conversion team seems solid, which has been helpful during setup. Review collected by and hosted on G2.com.

Making changes to transactions is a bit harder and not as intuitive. There is a learning curve with the language as well. There are some features that are very different than other systems. I was surprised to learn that you can move items around on your reports. It was not something I was expecting and the learning curve has been a interesting process. Review collected by and hosted on G2.com.

We’ve used Xero for a number of clients, mainly UK-based, and the interface is genuinely quite clean compared with some other tools. It’s straight to navigate, even if you’re not in it every day.

Bank feeds and reconciliation run pretty smoothly most of the time, and the match suggestions are actually useful for speeding things up during month end close. Review collected by and hosted on G2.com.

The search feature isn’t very good compared to QBO. The Manual Journal interface isn’t great either, and recurring journals can be a bit tricky to set up and manage. Review collected by and hosted on G2.com.

I liked how Xero branded itself as a SaaS accounting software, and integrations it provided. Review collected by and hosted on G2.com.

Its an awful product. I can tell you the code architecture is not good, and that is why I think they have lot of bugs in system. The system fails even when I get a PayPal transaction. They charge you for features which are basic, but the fact is their basic features are broken. Their support is just to give you therapy hey do not be upset.

The UI, yea its beautiful, but the reason is its a SaaS and based on probably .net framework that has itself very beautiful views and widgets. It is not something they have invented something in Xero the way they boast "Beautiful Business". Review collected by and hosted on G2.com.

I like that it’s so user-friendly once you get the hang of it, and that it helps non-accounting-savvy people (like me) easily keep track of their books and finances. Especially for a sole proprietor like myself, it makes it so easy to implement and integrate into my weekly and daily business routines. Each week, 1-2 times per week, I log into Xero, reconcile all the transactions in my accounts and cards, and can rest easy knowing that my records are done, clean, and accurate! Review collected by and hosted on G2.com.

The only downsides about Xero is that the the user interface is a little clunky, not as sleek. There also could be more tutorials or "help" features to make onboarding and getting used to the program easier. Though of course I haven't consulted much of the customer support, so I'm sure they would be more than happy to help me walk through any issues or questions I have! Review collected by and hosted on G2.com.

I love how Xero makes bookkeeping so much more streamlined and helps with invoicing and paying bills efficiently. As the business owner, it gives me a really good overview of how my business is doing. The reports, especially the profit and loss and the balance sheet, are something I love because they really help me keep my finger on the pulse. They're really useful, especially for digging deeper into our financials at the end of the month to analyze how we've done against our budget. Review collected by and hosted on G2.com.

The AI bill automation hasn't worked for me yet. It just didn't work, and it seems like quite a simple feature when I've uploaded a PDF. So it was quite disappointing. Review collected by and hosted on G2.com.

The program is quite robust, especially compared to the previous accounting software I was using. My accountant introduced it to me, and I can certainly see why they love it as much as they do. I typically log in 1-2 times a month to review my spending. I love how easy it is to track my receipts, spending, etc. Now that I reconcile my own books each month, the Hubdoc feature is especially helpful for matching my receipts to my spending. I also like how easy it is to integrate my credit cards so I don't have to worry about importing those transactions. I use a small, local credit union for banking, and though I do have to manually import transactions from those accounts via CSV files, it's VERY easy to do so and doesn't take much time at all. Xero's customer support is great and has been helpful when needed. Overall it's been a great tool on the accounting side of my small business. Review collected by and hosted on G2.com.

Though I've certainly become more familiar with the program, I don't feel that it's intuitive, especially if you're not familiar with reconciling transations. Review collected by and hosted on G2.com.

As the part i like where invoices part is where i hope that i could place my company stamp on the invoices Review collected by and hosted on G2.com.

There’s nothing I dislike about Xero in the system. Review collected by and hosted on G2.com.

Interface, easy to use and supports as well effective pricing performance and integrations looks good Review collected by and hosted on G2.com.

Limited flexibility in certain reports without customization or add‑ons

Performance can feel slow when handling large volumes of data

Some features rely heavily on third‑party apps, increasing cost and complexity

Steeper learning curve for advanced functions and setup

Customer support response times can vary during peak periods Review collected by and hosted on G2.com.