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Xero Reviews & Product Details - Page 3

Xero Overview

What is Xero?

Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances. Additionally, with Xero, accounting and bookkeeping practices gain access to efficient compliance tools, smart practice management software, and a cloud-based single accounting ledger for every client, in one place. Product features for small business: - Automatic data entry – Xero can eliminate data entry by pulling records of sales and expenses directly from banks, invoicing apps, point-of-sale systems, ecommerce sites and receipt scanners. - Bank connections – business transactions are copied directly out of the business bank account over a secure online connection so no one has to key in data. - Smart bank reconciliation – the software learns how users classify certain expenditures and makes suggestions. This can make bank reconciliation a simple click-to-confirm process. - Online billing – the software can be used to send invoices and offer customers multiple payment methods (such as credit/debit card and direct debit). It can also send automatic payment reminders for unpaid invoices. - Automated financial reporting – balance sheets and financial statements can be produced with the push of a button. Tax returns can also be pre-populated in some regions. - Business dashboards – vital stats in real-time such as money in, money out, money due, and money owed are constantly available on a visual dashboard. - Integration with other apps – Xero integrates with hundreds of other third-party business apps to help run a business with their unique industry and business administration challenges. Business apps include options to build a customised experience from inventory and logistics to cash flow, project management, customer relationship management, e-commerce and more.

Xero Details
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Languages Supported
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Product Description

Share access to your latest business numbers with your team and your accountant so everyone is up to speed with Xero. From work, home or on the go.

How do you position yourself against your competitors?

Many of our competitors are legacy desktop software providers that moved over to the cloud as an after-thought. Xero has been built ground-up for the cloud to meet the increasing needs of the real-time business world.

Each Xero subscription comes with unlimited logins. Other software providers cap the number of logins per subscription. This thinking is leftover from the desktop era when software had to be licensed for multiple computers. A major advantage of the cloud is that it’s easy to access and facilitate collaboration between different people and teams – like a small business owner and their accountant. Requiring a business to pay for extra users doesn’t promote collaboration, it actually hinders it.

Xero’s integration partnership also sets us apart. We integrate with 800+ third-party software providers, including Square, Constant Contact and ADP. You can build a best-in-breed business solution that is completely automated, with Xero at the center.


Seller Details
Seller
Xero
Company Website
Year Founded
2006
HQ Location
Wellington
Twitter
@Xero
78,737 Twitter followers
LinkedIn® Page
www.linkedin.com
5,757 employees on LinkedIn®
Ownership
ASX:XRO
Total Revenue (USD mm)
$529
Description

Xero is a cloud-based accounting software platform for small businesses with over 3.5 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.


Deana S.
DS
Overview Provided by:

Recent Xero Reviews

Nigel S.
NS
Nigel S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Xero is super easy to use and great for people like me who work from home"
The dashboard is great and easily links to day to day routine tasks such as raising invoices or reconciling bank accounts
Aimen M.
AM
Aimen M.Mid-Market (51-1000 emp.)
3.0 out of 5
"Xero review from a use perspective"
Xero is easy to use from the payslip side. when you need to view your payslips or your schedule with your company it is easy enough if it is paired...
Matt J.
MJ
Matt J.Small-Business (50 or fewer emp.)
0.0 out of 5
"Horrible invoicing"
Nothing. It's really bad now. They don't listen to customers. A bunch of people working there trying to re invent the wheel to keep themselves in a...

Xero Pricing

Exclusive savings on Xero through G2 Deals

Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform. Get 75% off for six months when you sign up now!

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Xero Media

Xero Demo - invoice-with-cc.png
Xero invoice with credit card
Xero Demo - Business-Performance-Dashboard.jpg
Business performance dashboard
Xero Demo - Projects---Task-&-Expenses-(prof.-services).png
Xero Projects Task and Expenses
Xero Demo - Dashboard-mobile IOS.png
Xero's mobile IOS sales dashboard
Xero Demo - Desktop--to-review.png
Expenses desktop - to review
Xero Demo - Screen-Shot-2019-05-22-at-3.39.09-PM.png
Reporting - chart of accounts
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4.3 out of 5
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Xero Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for XeroQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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Sanjit L.
SL
Architectural Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xero?

Xero is a really easy to use product and does not requires one to be a financial expertise to be able to use it. The interface is clean and friendly therefore surfing through it is always easy and effortless. Xero is also very reach in accounting features which simplify our work since we get everything we require to manage our finances from it without having to use any other products. The most incredible feature has been the financial reporting which helps us get insightful and detailed reports about our financial activities. The automations available make our work easier for example when entering data for invoicing. It is so easy to access Xero and it has very powerful security features which gives our financial data top security. Xero supports third party integrations and we were able to seamlessly integrate it with our project management products for budgeting and controlling project expenses. Xero also has analytical tools that help us analyze all our financial activities in order to understand our financial health track records. Review collected by and hosted on G2.com.

What do you dislike about Xero?

All the features in Xero are so user-friendly to use and they all deliver perfectly to our needs. Everything has been very okay such that there has been no downsides with Xero. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

We are using Xero in our organization as an accounting tool and it has helped us incredibly to streamline our financial management practices. It helps us to gain visibility onto our business financial health track by analyzing our financial activities on how money is coming ang going out of the business. Xero also help us to do budgeting for our construction projects and also to track our projects expenditure in order to ensure we do not have unnecessary expenses. Xero gives us easy time when billing and creating invoices to our clients as well as purchase orders to the construction materials we purchase. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Xero is so intuitive and not only is great for accounting buinesses, but also easy to use by anybody running a business. The app market place has a huge variety of apps depending on what you need for your industry and they are easy to integrate with. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Nothing off the top of my head springs to ming Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero solves all your bookkeeping problems and helps to make processes as effeicient as posisble. The fixed asset module is great and posts monthly depreciation seamlessly. VAT returns are a doddle and it's easy to adjust the boxes if needed. We use this across our practice and is the number acocunts software we recommend to clients. Easy to callborate with other accountants and clients. Review collected by and hosted on G2.com.

MB
Senior Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Xero?

Cloud based, no software installation for computers or servers Review collected by and hosted on G2.com.

What do you dislike about Xero?

The user permissions are all or nothing, could do with modular permissions for users.

I.e would be nice to see the product cost but not necessarily the payroll. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Don't need a server or PC to have it installed on. Review collected by and hosted on G2.com.

SS
Senior Accountant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Xero?

That all the accounting info is in the one place. I also appreicate how easy Xero has made balancing the bank accounts (especially compared to systems like MYOB) Review collected by and hosted on G2.com.

What do you dislike about Xero?

Aesthetic changes that make my job harder. For example, the new layouts of the GST returns, are really hard to read. They are too big, there is not enough contrast and they are way too busy. There are some good new aspects to the reports, but why did you have to overhaul the way we read them? Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero lets me keep all info in the one place, and sort process quickly. Review collected by and hosted on G2.com.

ZE
Systems Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Ease of use to create Purchase Orders and track them. Review collected by and hosted on G2.com.

What do you dislike about Xero?

not much really. everything is likable in xero Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

We are now keeping track of all funds in and out of the business. Review collected by and hosted on G2.com.

John J.
JJ
Hertford Accountant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Xero?

Flexible for reporting and easy to use for the team and our clients.

We have implemented for many clients now and are comfortable to do this.

Custopmer support is online but responsive tomost enquiries.

We use the software daily and happy to recommend to other users. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Somtimes difficult to keep up to date with new features - but great that it is regularly updated. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Maintaining up to date financial informatiuon for us and our clients. Review collected by and hosted on G2.com.

SG
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Xero?

It's fairly well designed and easy-to-use software but it's not worth the very high price anymore Review collected by and hosted on G2.com.

What do you dislike about Xero?

Last few years there have been price rises every year, at least 5-10%. Some years there have been two! Meanwhile, very little actual product improvement happens. The user interface gets little refreshes but long-standing bugs are not fixed and long-standing feature requests are not implemented.

Now (from 1st July 2024), they have removed payroll completly from the starter plan, so you have to go on to a plan that costs (quite literally) more than double to retian it. Same story for the higher plans, the number of payroll users has halved so you have to go on to a much more expensive plan to get what you have before. They claim "most features get more for what they pay" but seems to me every teir has only had features removed, as well as a 10% increase, Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

I need accounting software and Xero is accounting software! Just unfortunately it's not good value anymore for what you get. Review collected by and hosted on G2.com.

Chandan P.
CP
Office
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Xero?

There are lots of things I like but best part is it's user friendly interface and to do bulk of work in minutes via rule making process and that Blue and white interface combo is icing on the cake. It generates various financial report like AP, AR and for 1099 Forms special features which is useful to analyse the things. Review collected by and hosted on G2.com.

What do you dislike about Xero?

As analysist or Supervisor purpose if we reclassify entries idone via bank statement features at a bulk than then there are no tracking back for the changes if we have data in thousand. Other wise it is good to go. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

As supervisor in a company I have to supervise the work of many. In a season time of 1099 we have only 1 month to file the return per due date and Xero has that inbuilt feature of 1099 report which help us to submit the more and more return and generate the revenue. Review collected by and hosted on G2.com.

Ryan V.
RV
Senior Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

Xero doesn't restrict you like QBO with users, gl limits, chart of accounts limits, etc. They even throw in Hubddocs for free. Their find and recode tool is great and much easier to use than QBO's reclassify's txns. The implementation is also great and you can always go back and change the opening trial balances. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Usability on mobile app feature. Also would be nice to have late fee and interest calculations on overdue invoices. Customer support is still lacking without any real ability to call them by phone. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

They are solving the interaction between bookkeeper and client, providing customized reporting, and creating efficiencies when reviewing and looking at transactions and the journal entries. Review collected by and hosted on G2.com.

Lazaros D.
LD
Treasurer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

XERO IS EASY TO USE AND MAKES ACCOUNTING INTERESTING Review collected by and hosted on G2.com.

What do you dislike about Xero?

Difficulty in running a some reports without having to do excel manipulation Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Multi currency accounting Review collected by and hosted on G2.com.