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Xero Reviews & Product Details - Page 4

Xero Overview

What is Xero?

Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances. Additionally, with Xero, accounting and bookkeeping practices gain access to efficient compliance tools, smart practice management software, and a cloud-based single accounting ledger for every client, in one place. Product features for small business: - Automatic data entry – Xero can eliminate data entry by pulling records of sales and expenses directly from banks, invoicing apps, point-of-sale systems, ecommerce sites and receipt scanners. - Bank connections – business transactions are copied directly out of the business bank account over a secure online connection so no one has to key in data. - Smart bank reconciliation – the software learns how users classify certain expenditures and makes suggestions. This can make bank reconciliation a simple click-to-confirm process. - Online billing – the software can be used to send invoices and offer customers multiple payment methods (such as credit/debit card and direct debit). It can also send automatic payment reminders for unpaid invoices. - Automated financial reporting – balance sheets and financial statements can be produced with the push of a button. Tax returns can also be pre-populated in some regions. - Business dashboards – vital stats in real-time such as money in, money out, money due, and money owed are constantly available on a visual dashboard. - Integration with other apps – Xero integrates with hundreds of other third-party business apps to help run a business with their unique industry and business administration challenges. Business apps include options to build a customised experience from inventory and logistics to cash flow, project management, customer relationship management, e-commerce and more.

Xero Details
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Languages Supported
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Product Description

Share access to your latest business numbers with your team and your accountant so everyone is up to speed with Xero. From work, home or on the go.

How do you position yourself against your competitors?

Many of our competitors are legacy desktop software providers that moved over to the cloud as an after-thought. Xero has been built ground-up for the cloud to meet the increasing needs of the real-time business world.

Each Xero subscription comes with unlimited logins. Other software providers cap the number of logins per subscription. This thinking is leftover from the desktop era when software had to be licensed for multiple computers. A major advantage of the cloud is that it’s easy to access and facilitate collaboration between different people and teams – like a small business owner and their accountant. Requiring a business to pay for extra users doesn’t promote collaboration, it actually hinders it.

Xero’s integration partnership also sets us apart. We integrate with 800+ third-party software providers, including Square, Constant Contact and ADP. You can build a best-in-breed business solution that is completely automated, with Xero at the center.


Seller Details
Seller
Xero
Company Website
Year Founded
2006
HQ Location
Wellington
Twitter
@Xero
78,737 Twitter followers
LinkedIn® Page
www.linkedin.com
5,757 employees on LinkedIn®
Ownership
ASX:XRO
Total Revenue (USD mm)
$529
Description

Xero is a cloud-based accounting software platform for small businesses with over 3.5 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.


Deana S.
DS
Overview Provided by:

Recent Xero Reviews

Nigel S.
NS
Nigel S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Xero is super easy to use and great for people like me who work from home"
The dashboard is great and easily links to day to day routine tasks such as raising invoices or reconciling bank accounts
Aimen M.
AM
Aimen M.Mid-Market (51-1000 emp.)
3.0 out of 5
"Xero review from a use perspective"
Xero is easy to use from the payslip side. when you need to view your payslips or your schedule with your company it is easy enough if it is paired...
Matt J.
MJ
Matt J.Small-Business (50 or fewer emp.)
0.0 out of 5
"Horrible invoicing"
Nothing. It's really bad now. They don't listen to customers. A bunch of people working there trying to re invent the wheel to keep themselves in a...

Xero Pricing

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Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform. Get 75% off for six months when you sign up now!

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Xero Media

Xero Demo - invoice-with-cc.png
Xero invoice with credit card
Xero Demo - Business-Performance-Dashboard.jpg
Business performance dashboard
Xero Demo - Projects---Task-&-Expenses-(prof.-services).png
Xero Projects Task and Expenses
Xero Demo - Dashboard-mobile IOS.png
Xero's mobile IOS sales dashboard
Xero Demo - Desktop--to-review.png
Expenses desktop - to review
Xero Demo - Screen-Shot-2019-05-22-at-3.39.09-PM.png
Reporting - chart of accounts
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4.3 out of 5
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Xero Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for XeroQuestion

Time to Implement
<1 day
>12 months
Return on Investment
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48+ months
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Sharath P.
SP
Supply Chain Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Xero?

Apart from seamless accounting services, Xero offers a direct integration with many popular inventory management software like CIN7 Core making it easy for businesses to have perfect synchronization of data across organization.

Once connected, Cin7 Core becomes the central hub for inventory-related activities. Purchases, sales, and manufacturing processes sync seamlessly with Xero.

Xero integrates well with job cards and allows inventory to be linked to specific jobs.

Customer support: I have experienced prompt support from the customer service team for troubleshooting and resolving in case of occasional sync issues. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Occasionally faced synchronization issues with CIN7 Core. But was resolved by the Xero technical team Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero provides real-time dashboards, showing cash flow, outstanding invoices, and expenses. Users can access financial data anytime, empowering informed choices.

Xero streamlines invoicing. Users create professional invoices, set up automated reminders, and accept online payments. This improves cash flow and reduces late payments.

Xero integrates seamlessly with various apps and services. Users can connect Xero to their preferred tools, enhancing overall efficiency. Review collected by and hosted on G2.com.

Meena I.
MI
Controller
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

It has budgeting and accounting functions. It has system controls which can help you pass an audit. Their customer support is knowledgable. Review collected by and hosted on G2.com.

What do you dislike about Xero?

It doesn't integrate with all the third-party softwares that I would like to use, but that is more on the integration partners and not Xero. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

We need a full ERP to run our business and Xero gets us there with a fraction of the cost. Review collected by and hosted on G2.com.

Md. Habibur R.
MR
Senior Finance Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Xero streamlines workflows and boosts productivity by integrating with a variety of third-party apps and services, including payroll software, CRM software, and payment processors.

Numerous accounting processes, including bank reconciliations, invoicing, and spending tracking, are automated by Xero, which saves users time and lowers the possibility of mistakes. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Even though Xero has some basic reporting features, some users might think that it doesn't have as many possibilities as more sophisticated accounting software.

It's important to remember that not all users will experience these drawbacks, and many companies still find Xero to be a really useful and efficient accounting solution in spite of these difficulties. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero produces tax reports, streamlines electronic filing, and automates tax computations to assist businesses in adhering to tax laws and regulations. This guarantees that companies fulfill their regulatory responsibilities and lowers the possibility of non-compliance penalties.Financial report generation, including balance sheets, cash flow predictions, and profit and loss statements, is made easier with Xero. Users may quickly generate reports that are customized to match their unique requirements, giving them valuable information about how their organization is performing and where they can make improvements.All things considered, Xero may help firms by enhancing the effectiveness, precision, cooperation, and compliance of financial management procedures by tackling these typical accounting issues. Review collected by and hosted on G2.com.

MA
Enterprenure
Automotive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Xero?

helps in integrating with all the banks and works very wellw ith the API integrations Review collected by and hosted on G2.com.

What do you dislike about Xero?

little comples to understand the coding sometime but support is always available Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

trusted integrations with the banks and able to connect all the wallets and banks to veiw the cash flow from one window Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Easy to use software and relatively clean and straightforward UI. Review collected by and hosted on G2.com.

What do you dislike about Xero?

There are many little important features that are present in competitor products but not in Xero. Look through the forums and you'll see nothing but countless disgruntled customers complaining about why certain features aren't present, and Xero has absolutely no plans to implement what their customers ask for.

They also constantly hike up their prices. They justify this by saying that they pledge to improve the platform but the same issues have been around for YEARS.

The reality is that they increase prices because they know that their loyal customers will not migrate to their competitors due to the immense time, money and work that will be required to perform the migration.

Their customer support is also rubbish. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

If you look through the Xero forums you will see clear as day that there are many issues that have been voted highly by users. However, Xero is notorious for not fixing issues, they will not add highly requested features that are present in other platforms or fix current issues. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Once you start with Xero it's easy to add additional businesses and new accounts (for additional subscription fees of course). Review collected by and hosted on G2.com.

What do you dislike about Xero?

Xero introduces new features that have never been asked for (eg. "New" invoicing), but dozens of high priority improvements abcs bug fixes remain perpetually undelivered.

To make matters worse, Xero has regularly raised prices, to the point where it now costs my business thousands of dollars a year just to maintain accounting and payroll functionality (we have to use a separate subscription for scheduling etc).

Recent substantial price increases have increased my motivation as the business owner to take our business elsewhere. There are more affordable options that by all accounts do not treat their longstanding clients with contempt. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

One touch payroll was mandated by the government and has been delivered by Xero. Review collected by and hosted on G2.com.

Tyra H.
TH
Credit Control Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Xero?

Extremely convenient and very easy to integrate our different subscriptions. Review collected by and hosted on G2.com.

What do you dislike about Xero?

It would be very helpful if there was a live chat to speak to someone for instant help Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Making reconciling our accouts very easy, and allows us to post journals, and send invoices to clients. Solves all of our finance issues. Review collected by and hosted on G2.com.

Jainam A.
JA
Team Leader
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Xero?

We can create our own customized report as we required. Easily record the transactions through bank and credit card feeds. Nice software for the inventory management as well. Review collected by and hosted on G2.com.

What do you dislike about Xero?

We can't create the sub accounts in the Xero's Chart of Account. Template settings are comex in the Xero accounting software. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

I want to transfer the billing of one of my client. But due to somehow I am unable to do that. I reached out to the support team member and they resolved my issue. I have raised a case and they resolved my issue. Review collected by and hosted on G2.com.

ST
Digital Marketing Specialist
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

It is a fascinating finance and accounting tool that has helped me get better results in negotiations and the strong legal components of the accounts have given me more confidence in the accuracy and reliability of the accounts. There is no doubt that Xero is a fantastic program; the accounts are correct. When it comes to managing the finances, it is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Xero?

The tools in the program are disorganized and I think they could be better distributed. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

With Xero we have been able to have both simple and complex expense and project management, which simplifies the administration process. With its help, we have been able to perform several fascinating accounting operations. On the money side, we have done very well thanks to our careful planning. This product is fantastic for processing invoices; it is widely used, has a solid foundation and is highly recommended. Review collected by and hosted on G2.com.

Maria M.
MM
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Xero?

All the integrations we can work with, very easy to use Review collected by and hosted on G2.com.

What do you dislike about Xero?

Nothing, I enjoy everything about it. It is easy to search for invoices, edit, customers Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

We invoice our customers through xero, receive payment, make vendor payments and keep track of accounting Review collected by and hosted on G2.com.