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Xero Reviews & Product Details

Sharath P.
SP
Supply Chain Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Xero?

Apart from seamless accounting services, Xero offers a direct integration with many popular inventory management software like CIN7 Core making it easy for businesses to have perfect synchronization of data across organization.

Once connected, Cin7 Core becomes the central hub for inventory-related activities. Purchases, sales, and manufacturing processes sync seamlessly with Xero.

Xero integrates well with job cards and allows inventory to be linked to specific jobs.

Customer support: I have experienced prompt support from the customer service team for troubleshooting and resolving in case of occasional sync issues. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Occasionally faced synchronization issues with CIN7 Core. But was resolved by the Xero technical team Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero provides real-time dashboards, showing cash flow, outstanding invoices, and expenses. Users can access financial data anytime, empowering informed choices.

Xero streamlines invoicing. Users create professional invoices, set up automated reminders, and accept online payments. This improves cash flow and reduces late payments.

Xero integrates seamlessly with various apps and services. Users can connect Xero to their preferred tools, enhancing overall efficiency. Review collected by and hosted on G2.com.

Xero Overview

What is Xero?

Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances. Additionally, with Xero, accounting and bookkeeping practices gain access to efficient compliance tools, smart practice management software, and a cloud-based single accounting ledger for every client, in one place. Product features for small business: - Automatic data entry – Xero can eliminate data entry by pulling records of sales and expenses directly from banks, invoicing apps, point-of-sale systems, ecommerce sites and receipt scanners. - Bank connections – business transactions are copied directly out of the business bank account over a secure online connection so no one has to key in data. - Smart bank reconciliation – the software learns how users classify certain expenditures and makes suggestions. This can make bank reconciliation a simple click-to-confirm process. - Online billing – the software can be used to send invoices and offer customers multiple payment methods (such as credit/debit card and direct debit). It can also send automatic payment reminders for unpaid invoices. - Automated financial reporting – balance sheets and financial statements can be produced with the push of a button. Tax returns can also be pre-populated in some regions. - Business dashboards – vital stats in real-time such as money in, money out, money due, and money owed are constantly available on a visual dashboard. - Integration with other apps – Xero integrates with hundreds of other third-party business apps to help run a business with their unique industry and business administration challenges. Business apps include options to build a customised experience from inventory and logistics to cash flow, project management, customer relationship management, e-commerce and more.

Xero Details
Product Website
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Xero Community
Languages Supported
English
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Product Description

Share access to your latest business numbers with your team and your accountant so everyone is up to speed with Xero. From work, home or on the go.

How do you position yourself against your competitors?

Many of our competitors are legacy desktop software providers that moved over to the cloud as an after-thought. Xero has been built ground-up for the cloud to meet the increasing needs of the real-time business world.

Each Xero subscription comes with unlimited logins. Other software providers cap the number of logins per subscription. This thinking is leftover from the desktop era when software had to be licensed for multiple computers. A major advantage of the cloud is that it’s easy to access and facilitate collaboration between different people and teams – like a small business owner and their accountant. Requiring a business to pay for extra users doesn’t promote collaboration, it actually hinders it.

Xero’s integration partnership also sets us apart. We integrate with 800+ third-party software providers, including Square, Constant Contact and ADP. You can build a best-in-breed business solution that is completely automated, with Xero at the center.


Seller Details
Seller
Xero
Company Website
Year Founded
2006
HQ Location
Wellington
Twitter
@Xero
78,800 Twitter followers
LinkedIn® Page
www.linkedin.com
5,757 employees on LinkedIn®
Ownership
ASX:XRO
Total Revenue (USD mm)
$529
Description

Xero is a cloud-based accounting software platform for small businesses with over 3.5 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.


Deana S.
DS
Overview Provided by:

Recent Xero Reviews

Dan B.
DB
Dan B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Xero is good!"
Xero is very open and adaptable to any type of business.
RK
Ryan K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Helps us run our business"
Helps keep our accounts in order. Reconciling accounts is super user friendly. I find the payroll feature super easy to use
Mahima A.
MA
Mahima A.Small-Business (50 or fewer emp.)
3.5 out of 5
"An easy-to-use review of Xero accounting software for small businesses."
Xero Software is easy to use, cloud-based, and provides real-time updates. It helps small businesses manage their finances in an efficient manner.

Xero Pricing

Exclusive savings on Xero through G2 Deals

Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform. Get 75% off for six months when you sign up now!

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Claim your offer by completing sign up through to purchase directly through our landing page. This offer is only available to organisations new to Xero.

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Xero Media

Xero Demo - invoice-with-cc.png
Xero invoice with credit card
Xero Demo - Business-Performance-Dashboard.jpg
Business performance dashboard
Xero Demo - Projects---Task-&-Expenses-(prof.-services).png
Xero Projects Task and Expenses
Xero Demo - Dashboard-mobile IOS.png
Xero's mobile IOS sales dashboard
Xero Demo - Desktop--to-review.png
Expenses desktop - to review
Xero Demo - Screen-Shot-2019-05-22-at-3.39.09-PM.png
Reporting - chart of accounts
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717 out of 718 Total Reviews for Xero

4.3 out of 5
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717 out of 718 Total Reviews for Xero
4.3 out of 5
717 out of 718 Total Reviews for Xero
4.3 out of 5

Xero Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for XeroQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Syed Y.
SY
Deputy Manager Finance
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

The Software for very easy to use. Initially ,the implementation was a little bit hard but the support helped us around to get used to it . i have been using this software for 5 years . The Inventory module and Fixed asset module are the best one. Integration without dashboard are easy Review collected by and hosted on G2.com.

What do you dislike about Xero?

The UI is outdated. I have been seeing this UI since last 5 years . Some of the module has been updated but the tax report is like working in a 90s software . Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero solves the issue for the user who doesn't require any accounting background. The mobile app of xero and Security Level is the top priority of xero Review collected by and hosted on G2.com.

Sarah K.
SK
Chief Executive Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

For a long time, you could use finance packages for multinational corps or nothing. It scales back the excessive unnecessary tools in huge finance packages to still have high powered systems that let you manage your accounts. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Not much! I am wracking my brains but for what we need it's perfect - maybe how much is an additional add on rather than core, but that does keep the cost down. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero is helping us to actually have a real time overview of our spending for the first time in years. It benefits our speed of processing, understanding our spending and our money. Review collected by and hosted on G2.com.

Open Discussions in Xero
PK
Sales Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

Xero has been a dependable accounting solution, allowing us to handle all of our financial management needs in one spot. It aids in the management of expenses and the tracking of cash flows into and out of the business. They provide best customer service. Financial reports provide valuable insight into the financial health and performance of businesses. Review collected by and hosted on G2.com.

What do you dislike about Xero?

We also utilize XPM as our CRM. When generating tasks in XPM, it would be useful to have the whole chart of accounts available in the income account drop down box. Sometimes tasks or expenditures must be coded back into an expense or COG account. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero serves well to businesses of all sizes, with a remarkably clean layout that is extremely user friendly, even for beginners. The fresh and simple layout is quite appealing. Furthermore, Xero offers robust support via comprehensive online resources such as articals and websites, allowing customers to submit questions and recieve rapid responses. We use this system on a daily basis and appreciate the many excellent features it provides. Review collected by and hosted on G2.com.

KP
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

The memories of how good it used to be, and the lessons learned about how terrible it is now. Review collected by and hosted on G2.com.

What do you dislike about Xero?

New changes are force-fed to customers whilst still in beta or alpha, with no opt-out

Prices have gone up repeatedly

Features used everyday have been removed

The new user interface is bloated and requires more work

Keyboard shortcuts/entry have been removed

Support don't seem to care and just give canned responses

The interface just gets laggier every month

This used to be a great product, but since ~2022 it's just slipped further and further backwards. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Day to day accounts Review collected by and hosted on G2.com.

Wendy P.
WP
Finance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Thank You page
What do you like best about Xero?

I feel the invoice template makes it so simple to complete large invoicing uploads. The editing of invoices, email templates and accounts is made very simple. Like the automatic invoice reminder emails that can be set to generate at the specific intervals of your choosing. Review collected by and hosted on G2.com.

What do you dislike about Xero?

I would like to see updates so when you apply a credit note to an invoice and you want to send an updated credit note to the member that they will actually see all the details on the credit note showing every invoice applied to it. Currently when a member requests an update, we just take a screenshot. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

They are improving how Stripe integrates and also made excellent updates to the invoice templates. Review collected by and hosted on G2.com.

RK
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Helps keep our accounts in order. Reconciling accounts is super user friendly. I find the payroll feature super easy to use Review collected by and hosted on G2.com.

What do you dislike about Xero?

The price is higher than competitors such as quick books Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Payroll

VAT

invoices

Accounts Review collected by and hosted on G2.com.

CF
Business Owner / Bookkeeper
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Xero?

Its logical flow of bookkeeping. Everything is simple and works as intended. Review collected by and hosted on G2.com.

What do you dislike about Xero?

It is not as easy to see how certain transactions have been categorized by vendor in the bank feed but that is the only thing that is worse than QuickBooks Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero allows me to manage my own books and manage my client's books. I can easily manage billing, accept payments, create customized financial reports and more. Review collected by and hosted on G2.com.

HUGO P.
HP
Finance Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Translated Using AI
(Original )Information
What do you like best about Xero?

The presentation of all the operations, the method for uploading files, drag and drop functionality. Ease of integration. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Xero, in my opinion, has certain limitations in customizing reports and may involve additional costs for certain features. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

The reports are editable, but it would be great if it were possible to extract tax reports. Review collected by and hosted on G2.com.

Dan B.
DB
Controller
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Xero is very open and adaptable to any type of business. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Lacks formatting availability and canned reports. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Helpful with MNC and consolidating banks from across the globe. Review collected by and hosted on G2.com.

Amin K.
AK
Finance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xero?

Easy to input bills

Easy reconciliations

Produces a number of reports Review collected by and hosted on G2.com.

What do you dislike about Xero?

Not as user friendly

Support does take a long time to get back to you

Linking banks and other monetary org can take a long time Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Helps keep a track of incoming and outgoings as well as produce reports to help assess controls Review collected by and hosted on G2.com.